v3.26.1
Revenue, Deferred Revenue, and Deferred Device and Contract Costs
6 Months Ended
Jun. 30, 2026
Revenue from Contract with Customer [Abstract]  
Revenue, Deferred Revenue, and Deferred Device and Contract Costs Revenue, Deferred Revenue, and Deferred Device and Contract Costs
The Company generates access fees from customers, which primarily consist of employers, health plans, hospitals and health systems, insurance and financial services companies (collectively “Clients”), as well as individual paying users, accessing the THMG Association professional provider network and the Company's therapy and other wellness platforms, hosted virtual care platform, and chronic care management platforms. Visit fee revenue is generated for general medical,
expert medical service, virtual therapy, and other specialty visits, including for individuals utilizing insurance coverage to access the Uplift Association professional provider network, and is reported as a component of other revenue. Revenue associated with virtual care device equipment sales included with the Company’s hosted virtual care platform is also reported in other revenue.

The following table presents the Company’s revenues disaggregated by revenue source and geography (in thousands):

Three Months Ended
June 30,
Six Months Ended
June 30,
2026202520262025
Revenue by Type
Access Fees$474,215 $523,703 $958,870 $1,049,439 
Other132,712 108,197 261,902 211,830 
Total Revenue$606,927 $631,900 $1,220,772 $1,261,269 
Revenue by Geography
U.S.$487,360 $519,689 $978,865 $1,044,659 
International119,567 112,211 241,907 216,610 
Total Revenue$606,927 $631,900 $1,220,772 $1,261,269 

Deferred Revenue

Deferred revenue represents billed, but unrecognized revenue, and is comprised of fees received in advance of the delivery or completion of the services and amounts received in instances when revenue recognition criteria have not been met. The Company records deferred revenue when cash payments are received in advance of the Company’s performance obligation to provide services. Deferred revenue is derived from 1) upfront payments for a device, which is amortized ratably over the expected member enrollment period; 2) upfront payments for certain services where payment is required for future periods before the service is delivered to the member, which is recognized when the services are provided; and 3) upfront payments from third-party financing companies with whom the Company works to provide certain Clients with a rental option, which is recognized over the rental period. Deferred revenue that will be recognized during the next twelve-month period is recorded as current deferred revenue and the remaining portion is recorded as non-current deferred revenue.

The following table summarizes deferred revenue activities for the periods presented (in thousands):

Six Months Ended
June 30,
20262025
Beginning balance$71,444 $89,082 
Balances assumed as part of business acquisitions— 890 
 Cash collected49,762 67,663 
 Revenue recognized (50,725)(72,244)
Ending balance$70,481 $85,391 

The Company expects to recognize revenue of $49.3 million throughout the remainder of 2026, $15.0 million of revenue in the year ending December 31, 2027, and the remaining balance thereafter related to future performance obligations that are unsatisfied or partially unsatisfied as of June 30, 2026.
Deferred Device and Contract Costs

Deferred device and contract costs are classified as a component of prepaid expenses and other current assets or other assets, depending on term, and consisted of the following (in thousands):

As of
June 30,December 31,
20262025
Deferred device and contract costs, current$35,015 $31,820 
Deferred device and contract costs, non-current15,180 14,129 
Total deferred device and contract costs$50,195 $45,949 

Deferred device and contract costs were as follows (in thousands):

Deferred Device and Contract Costs
Beginning balance as of December 31, 2025$45,949 
Additions27,664 
Cost of revenue recognized(23,418)
Ending balance as of June 30, 2026$50,195