REVENUE AND RECEIVABLES (Tables)
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6 Months Ended |
Jun. 30, 2026 |
| Revenue from Contract with Customer [Abstract] |
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| Disaggregation of Revenue |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | Six Months Ended June 30, | (in thousands) | | 2026 | | 2025 | | 2026 | | 2025 | Sources of Revenue: | | | | | | | | | Recurring monthly revenue | | $ | 1,045,164 | | | $ | 1,056,527 | | | $ | 2,090,885 | | | $ | 2,109,326 | | Other related services | | 36,947 | | | 33,714 | | | 71,702 | | | 64,019 | | Monitoring and related services | | 1,082,111 | | | 1,090,241 | | | 2,162,587 | | | 2,173,345 | | | | | | | | | | | Installation and other revenue | | $ | 140,637 | | | $ | 107,176 | | | $ | 249,095 | | | $ | 202,692 | | Amortization of deferred subscriber acquisition revenue | | 89,537 | | | 89,618 | | | 179,132 | | | 178,489 | | | Security installation, product, and other | | 230,174 | | | 196,794 | | | 428,227 | | | 381,181 | | | | | | | | | | | | Total revenue | | $ | 1,312,285 | | | $ | 1,287,035 | | | $ | 2,590,814 | | | $ | 2,554,526 | |
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| Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction |
As of June 30, 2026, the Company’s total remaining unsatisfied performance obligations relating to the provision of monitoring and related services are as follows (in thousands): | | | | | | | | | | | | | | | | | | | | | | | | | | | 0-12 Months | | 13-24 Months | | 25-36 Months | | Thereafter | | Total | | $ | 1,920,910 | | | $ | 1,057,830 | | | $ | 509,460 | | | $ | 200,314 | | | $ | 3,688,514 | |
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| Allowance for Credit Loss Rollforward |
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| Six Months Ended June 30, | | (in thousands) | 2026 | | 2025 | | Beginning balance | $ | 63,841 | | | $ | 57,795 | | | Provision for credit losses | 98,572 | | | 76,974 | | Write-offs, net of recoveries(1) | (88,857) | | | (67,929) | | | Ending balance | $ | 73,556 | | | $ | 66,840 | | ________________(1)Recoveries were not material for the periods presented. As such, write-offs are presented net of recoveries.
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| Schedule of Unbilled Retail Installment Contract Receivables, Net |
The following is a summary of unbilled retail installment contract receivables, net: | | | | | | | | | | | | | | | | (in thousands) | | June 30, 2026 | | December 31, 2025 | | Retail installment contract receivables, gross | | $ | 677,895 | | | $ | 689,023 | | | Allowance for credit losses | | (61,902) | | | (37,212) | | | Retail installment contract receivables, net | | $ | 615,993 | | | $ | 651,811 | | | | | | | | Balance Sheet Classification: | | | | | | Accounts receivable, net | | $ | 262,844 | | | $ | 268,552 | | | Other assets | | 353,149 | | | 383,259 | | | Retail installment contract receivables, net | | $ | 615,993 | | | $ | 651,811 | |
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| Financing Receivable Credit Quality Indicators |
The following tables present credit quality information related to the Company’s RICs, including short-term receivables related to three-month payment plans, as of the periods presented:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Loan Origination Year | (in thousands) | | | 2026 | | 2025 | | 2024 | | 2023 | | 2022 | | All preceding years | | Credit Quality Indicator: | | | | | | | | | | | | | | | High | | | $ | 104,083 | | | $ | 163,871 | | | $ | 93,883 | | | $ | 54,008 | | | $ | 28,381 | | | $ | 2,139 | | Medium | | | 60,531 | | | 66,944 | | | 31,345 | | | 13,797 | | | 6,220 | | | 492 | | | Low | | | 14,739 | | | 21,112 | | | 10,172 | | | 4,357 | | | 1,684 | | | 137 | | | | | | | | | | | | | | | | Total RICs as of June 30, 2026 | | | $ | 179,353 | | | $ | 251,927 | | | $ | 135,400 | | | $ | 72,162 | | | $ | 36,285 | | | $ | 2,768 | | | | | | | | | | | | | | | | | Current year gross write-offs | | | $ | 319 | | | $ | 23,108 | | | $ | 9,481 | | | $ | 4,052 | | | $ | 1,698 | | | $ | 441 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Loan Origination Year | | (in thousands) | | | 2025 | | 2024 | | 2023 | | 2022 | | 2021 | | All preceding years | Credit Quality Indicator: | | | | | | | | | | | | | | | High | | | $ | 201,419 | | | $ | 122,031 | | | $ | 78,706 | | | $ | 45,519 | | | $ | 9,234 | | | $ | 1 | | Medium | | | 97,692 | | | 43,839 | | | 21,801 | | | 10,286 | | | 2,277 | | | 7 | | | Low | | | 31,684 | | | 14,341 | | | 6,664 | | | 2,870 | | | 652 | | | — | | | | | | | | | | | | | | | | Total RICs as of December 31, 2025 | | | $ | 330,795 | | | $ | 180,211 | | | $ | 107,171 | | | $ | 58,675 | | | $ | 12,163 | | | $ | 8 | |
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| Summary of Contracts Assets |
| | | | | | | | | | | | | | | | (in thousands) | | June 30, 2026 | | December 31, 2025 | | Contract assets, gross | | $ | 76,014 | | | $ | 69,506 | | | Allowance for credit losses | | (8,239) | | | (6,591) | | | Contract assets, net | | $ | 67,775 | | | $ | 62,915 | | | | | | | | Balance Sheet Classification: | | | | | | Prepaid expenses and other current assets | | $ | 27,851 | | | $ | 28,758 | | | Other assets | | 39,924 | | | 34,157 | | | Contract assets, net | | $ | 67,775 | | | $ | 62,915 | |
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