v3.26.1
Loans and Related Allowance for Credit Losses (Tables)
 6 Months Ended
Jun. 30, 2026
Accounts, Notes, Loans and Financing Receivable, Gross, Allowance, and Net [Abstract]  
Loans Outstanding
Table 3.1 presents total loans outstanding by portfolio segment and class of financing receivable. Loans are reported at their outstanding principal balances net of any unearned income, cumulative charge-offs, unamortized deferred fees and costs on originated loans, and unamortized premiums or discounts on purchased loans. These amounts were less than 1% of our total loans outstanding at both June 30, 2026, and December 31, 2025.

Outstanding balances exclude accrued interest receivable on loans, except for certain revolving loans, such as credit card loans.
See Note 5 (Goodwill and Other Assets) for additional information on accrued interest receivable. Amounts considered to be uncollectible are reversed through interest income. During the first half of 2026, we reversed accrued interest receivable of $22 million for our commercial portfolio segment and $188 million for our consumer portfolio segment, compared with $32 million and $197 million, respectively, for the same period a year ago.
Table 3.1: Loans Outstanding
(in millions)
Jun 30,
2026		Dec 31,
2025
Commercial and industrial$487,630 452,068 
Commercial real estate132,986 132,284 
Lease financing
15,683 15,543 
Total commercial636,299 599,895 
Residential mortgage240,774 242,190 
Credit card58,394 59,540 
Auto56,924 50,487 
Other consumer (1)
38,724 34,055 
Total consumer394,816 386,272 
Total loans$1,031,115 986,167 
(1)Includes $32.2 billion and $26.2 billion at June 30, 2026, and December 31, 2025, respectively, of securities-based loans, including margin loans and securities-based credit lines, originated by the Wealth and Investment Management (WIM) operating segment.
Our non-U.S. loans are reported by respective class of financing receivable in the table above. Substantially all of our non-U.S. loan portfolio is commercial loans. Table 3.2 presents total non-U.S. commercial loans outstanding by class of financing receivable.
Table 3.2: Non-U.S. Commercial Loans Outstanding
(in millions)Jun 30,
2026		Dec 31,
2025
Commercial and industrial$81,438 80,475 
Commercial real estate4,975 5,674 
Lease financing470 498 
Total non-U.S. commercial loans$86,883 86,647 
Loan Purchases, Sales, and Transfers
Table 3.3 presents the proceeds paid or received for purchases and sales of loans and transfers from loans held for investment to LHFS. The table excludes loans for which we have elected the
fair value option and government insured/guaranteed loans because their loan activity normally does not impact the ACL.
Table 3.3: Loan Purchases, Sales, and Transfers
20262025
(in millions)
Commercial
ConsumerTotalCommercialConsumerTotal
Quarter ended June 30,
Purchases$117 3 120 207 1 208 
Sales and net transfers (to)/from LHFS(3,997)(6)(4,003)(1,859)— (1,859)
Six months ended June 30,
Purchases$632 7 639 586 2 588 
Sales and net transfers (to)/from LHFS(4,614)(2)(4,616)(2,714)12 (2,702)
Unfunded Credit Commitments
The contractual amount of our unfunded credit commitments, including unissued letters of credit, is summarized in Table 3.4. The table is presented net of commitments syndicated to others, including the fronting arrangements described above, and excludes issued letters of credit and discretionary amounts where our approval or consent is required prior to any loan funding or commitment increase.
Table 3.4: Unfunded Credit Commitments
(in millions)Jun 30,
2026		Dec 31,
2025
Commercial and industrial
$446,655 445,910 
Commercial real estate18,017 15,369 
Total commercial464,672 461,279 
Residential mortgage (1)
14,926 17,496 
Credit card192,190 180,563 
Other consumer
7,456 7,397 
Total consumer214,572 205,456 
Total unfunded credit commitments$679,244 666,735 
(1)Includes lines of credit totaling $11.6 billion and $15.2 billion as of June 30, 2026, and December 31, 2025, respectively.
Allowance for Credit Losses for Loans
Table 3.5 presents the ACL for loans, which consists of the allowance for loan losses and the allowance for unfunded credit commitments. The ACL for loans increased $70 million from December 31, 2025, reflecting a higher allowance for commercial
and industrial and auto loans driven by higher loan balances, partially offset by a lower allowance for commercial real estate loans.
Table 3.5: Allowance for Credit Losses for Loans
Quarter ended June 30,Six months ended June 30,
($ in millions)2026202520262025
Balance, beginning of period
$14,374 14,552 $14,337 14,636 
Provision for credit losses911 1,007 2,050 1,932 
Loan charge-offs:
Commercial and industrial(163)(213)(535)(361)
Commercial real estate(35)(106)(115)(202)
Lease financing(12)(11)(25)(22)
Total commercial(210)(330)(675)(585)
Residential mortgage(11)(32)(23)(43)
Credit card(770)(751)(1,535)(1,519)
Auto(109)(103)(223)(230)
Other consumer(100)(119)(206)(235)
Total consumer(990)(1,005)(1,987)(2,027)
Total loan charge-offs(1,200)(1,335)(2,662)(2,612)
Loan recoveries:
Commercial and industrial32 34 73 74 
Commercial real estate19 45 80 46 
Lease financing3 4 6 7 
Total commercial54 83 159 127 
Residential mortgage25 35 51 61 
Credit card170 129 330 247 
Auto55 73 106 136 
Other consumer20 18 40 35 
Total consumer270 255 527 479 
Total loan recoveries324 338 686 606 
Net loan charge-offs(876)(997)(1,976)(2,006)
Other(2)6 (4)6 
Balance, end of period$14,407 14,568 $14,407 14,568 
Components:
Allowance for loan losses$13,905 13,961 $13,905 13,961 
Allowance for unfunded credit commitments502 607 502 607 
Allowance for credit losses for loans $14,407 14,568 $14,407 14,568 
Net loan charge-offs (annualized) as a percentage of average total loans
0.34%0.44 0.39%0.44 
Allowance for loan losses as a percentage of total loans1.35 1.51 1.35 1.51 
Allowance for credit losses for loans as a percentage of total loans1.40 1.58 1.40 1.58 
Allowance for Credit Losses for Loans Activity by Portfolio Segment
Table 3.6 summarizes the activity in the ACL by our commercial and consumer portfolio segments. 
Table 3.6: Allowance for Credit Losses for Loans Activity by Portfolio Segment
20262025
(in millions)CommercialConsumer TotalCommercial Consumer Total
Quarter ended June 30,
Balance, beginning of period$7,529 6,845 14,374 7,930 6,622 14,552 
Provision for credit losses25 886 911 147 860 1,007 
Loan charge-offs
(210)(990)(1,200)(330)(1,005)(1,335)
Loan recoveries
54 270 324 83 255 338 
Net loan charge-offs
(156)(720)(876)(247)(750)(997)
Other
(3)1 (2)5 1 6 
Balance, end of period$7,395 7,012 14,407 7,835 6,733 14,568 
Six months ended June 30,
Balance, beginning of period$7,457 6,880 14,337 7,946 6,690 14,636 
Provision for credit losses458 1,592 2,050 342 1,590 1,932 
Loan charge-offs
(675)(1,987)(2,662)(585)(2,027)(2,612)
Loan recoveries
159 527 686 127 479 606 
Net loan charge-offs(516)(1,460)(1,976)(458)(1,548)(2,006)
Other
(4)— (4)5 1 6 
Balance, end of period$7,395 7,012 14,407 7,835 6,733 14,568 
Commercial Loan Categories by Risk Categories and Vintage
Table 3.7 provides the outstanding balances of our commercial loan portfolio by risk category and credit quality information by origination year for term loans. Revolving loans may convert to term loans as a result of a contractual provision in the original loan agreement or if modified for a borrower experiencing financial difficulty. At June 30, 2026, we had $606.4 billion and $29.9 billion of pass and criticized commercial loans, respectively. Gross charge-offs by loan class are included in the following table for the six months ended June 30, 2026, and year ended December 31, 2025.
Table 3.7: Commercial Loan Categories by Risk Categories and Vintage
Term loans by origination yearRevolving loansRevolving loans converted to term loansTotal
(in millions)20262025202420232022Prior
June 30, 2026
Commercial and industrial
Pass
$53,577 56,448 18,565 9,600 10,650 18,097 305,195 12 472,144 
Criticized
1,211 1,551 785 1,092 489 409 9,949 — 15,486 
Total commercial and industrial54,788 57,999 19,350 10,692 11,139 18,506 315,144 12 487,630 
Gross charge-offs (1)13 44 10 11 4 6 447 — 535 
Commercial real estate
Pass
24,847 31,121 8,705 6,557 12,725 28,440 7,549 9 119,953 
Criticized1,499 2,573 1,295 1,063 2,619 3,798 186 — 13,033 
Total commercial real estate26,346 33,694 10,000 7,620 15,344 32,238 7,735 9 132,986 
Gross charge-offs39 — — 13 56 6 1 — 115 
Lease financing
Pass
2,254 4,079 2,843 2,711 1,208 1,206 — — 14,301 
Criticized
308 395 307 231 96 45 — — 1,382 
Total lease financing
2,562 4,474 3,150 2,942 1,304 1,251 — — 15,683 
Gross charge-offs— 7 6 6 4 2 — — 25 
Total commercial loans
$83,696 96,167 32,500 21,254 27,787 51,995 322,879 21 636,299 
Term loans by origination yearRevolving loansRevolving loans converted to term loansTotal
(in millions)
20252024202320222021Prior
December 31, 2025
Commercial and industrial
Pass$84,419 23,611 11,947 12,544 7,248 12,455 285,207 13 437,444 
Criticized1,383 732 931 785 263 459 10,071 — 14,624 
Total commercial and industrial85,802 24,343 12,878 13,329 7,511 12,914 295,278 13 452,068 
Gross charge-offs (1)54 56 42 26 27 14 485 — 704 
Commercial real estate
Pass40,934 10,799 8,246 16,051 11,863 21,690 7,588 55 117,226 
Criticized3,803 1,402 1,182 3,591 3,014 2,007 59 — 15,058 
Total commercial real estate44,737 12,201 9,428 19,642 14,877 23,697 7,647 55 132,284 
Gross charge-offs104 52 38 61 117 123 2 — 497 
Lease financing
Pass4,566 3,295 3,254 1,524 768 812 — — 14,219 
Criticized401 369 318 146 51 39 — — 1,324 
Total lease financing4,967 3,664 3,572 1,670 819 851 — — 15,543 
Gross charge-offs
3 11 17 10 5 4 — — 50 
Total commercial loans$135,506 40,208 25,878 34,641 23,207 37,462 302,925 68 599,895 
(1) Includes charge-offs on overdrafts, which are generally charged-off at 60 days past due.
Commercial Loan Categories by Delinquency Status
Table 3.8 provides days past due (DPD) information for commercial loans, which we monitor as part of our credit risk management practices; however, delinquency is not a primary credit quality indicator for commercial loans.
Table 3.8: Commercial Loan Categories by Delinquency Status
Still accruingNonaccrual loansTotal
commercial loans
(in millions)Current-29 DPD30-89 DPD90+ DPD
June 30, 2026
Commercial and industrial$485,499 694 189 1,248 487,630 
Commercial real estate128,789 307 488 3,402 132,986 
Lease financing15,374 224 — 85 15,683 
Total commercial loans
$629,662 1,225 677 4,735 636,299 
December 31, 2025
Commercial and industrial$449,764 872 120 1,312 452,068 
Commercial real estate127,432 722 251 3,879 132,284 
Lease financing15,242 226 — 75 15,543 
Total commercial loans
$592,438 1,820 371 5,266 599,895 
Credit Quality Indicators for Residential Mortgage Loans by Vintage
Table 3.9 provides the outstanding balances of our residential mortgage loans by our primary credit quality indicators.
Table 3.9: Credit Quality Indicators for Residential Mortgage Loans by Vintage
Term loans by origination yearRevolving loansRevolving loans converted to term loans
(in millions)20262025202420232022PriorTotal
June 30, 2026
By delinquency status:
Current-29 DPD$11,683 15,246 7,231 9,328 39,083 142,512 2,968 6,261 234,312 
30-89 DPD8 3 6 9 81 654 7 122 890 
90+ DPD— — 1 13 54 416 8 124 616 
Government insured/guaranteed loans (1)— 2 — 3 6 4,945 — — 4,956 
Total
$11,691 15,251 7,238 9,353 39,224 148,527 2,983 6,507 240,774 
By updated FICO:
740+$10,925 14,333 6,845 8,824 36,288 129,966 2,436 4,088 213,705 
700-739612 579 260 293 1,670 6,807 280 834 11,335 
660-699111 167 75 126 721 2,730 132 512 4,574 
620-65926 27 15 28 181 1,006 48 251 1,582 
<6204 4 1 22 175 1,287 51 418 1,962 
No FICO available13 139 42 57 183 1,786 36 404 2,660 
Government insured/guaranteed loans (1)— 2 — 3 6 4,945 — — 4,956 
Total
$11,691 15,251 7,238 9,353 39,224 148,527 2,983 6,507 240,774 
By updated LTV:
0-80%$11,578 14,326 6,890 9,082 37,622 143,002 2,839 6,440 231,779 
80.01-100%
103 876 304 232 1,504 398 11 43 3,471 
>100% (2)— 12 13 18 65 49 2 8 167 
No LTV available10 35 31 18 27 133 131 16 401 
Government insured/guaranteed loans (1)— 2 — 3 6 4,945 — — 4,956 
Total
$11,691 15,251 7,238 9,353 39,224 148,527 2,983 6,507 240,774 
Gross charge-offs$— — — — 4 8 1 10 23 
Term loans by origination yearRevolving loansRevolving loans converted to term loansTotal
(in millions)20252024202320222021Prior
December 31, 2025
By delinquency status:
Current-29 DPD$16,684 8,093 10,109 40,678 55,583 93,805 3,852 6,326 235,130 
30-89 DPD8 4 10 83 81 572 13 124 895 
90+ DPD— 6 7 51 57 329 6 140 596 
Government insured/guaranteed loans (1)2 2 6 6 20 5,533 — — 5,569 
Total$16,694 8,105 10,132 40,818 55,741 100,239 3,871 6,590 242,190 
By updated FICO:
740+$15,739 7,606 9,518 37,588 52,338 83,614 3,078 4,028 213,509 
700-739678 314 348 1,888 2,043 5,078 393 848 11,590 
660-699168 102 138 722 794 2,242 183 524 4,873 
620-65949 10 40 269 202 900 63 252 1,785 
<6205 5 16 157 147 1,194 82 434 2,040 
No FICO available53 66 66 188 197 1,678 72 504 2,824 
Government insured/guaranteed loans (1)2 2 6 6 20 5,533 — — 5,569 
Total$16,694 8,105 10,132 40,818 55,741 100,239 3,871 6,590 242,190 
By updated LTV:
0-80%$15,501 7,473 9,687 38,247 55,218 94,237 3,825 6,502 230,690 
80.01-100%1,152 573 394 2,434 437 283 27 56 5,356 
>100% (2)7 22 25 93 34 40 8 12 241 
No LTV available32 35 20 38 32 146 11 20 334 
Government insured/guaranteed loans (1)2 2 6 6 20 5,533 — — 5,569 
Total$16,694 8,105 10,132 40,818 55,741 100,239 3,871 6,590 242,190 
Gross charge-offs$— 1 1 7 8 29 2 21 69 
(1)Represents residential mortgage loans whose repayments are insured or guaranteed by U.S. government agencies, such as the Federal Housing Administration (FHA) or the Department of Veterans Affairs (VA). Loans insured/guaranteed by U.S. government agencies and 90+ DPD totaled $1.3 billion and $1.7 billion at June 30, 2026, and December 31, 2025, respectively.
(2)Reflects total loan balances with LTV amounts in excess of 100%. In the event of default, the loss content would generally be limited to only the amount in excess of 100% LTV.
Credit Quality Indicators for Credit Card Loans
Table 3.10 provides the outstanding balances of our credit card loan portfolio by primary credit quality indicators.

The revolving loans converted to term loans in the credit card loan category represent credit card loans with modified terms that require payment over a specific term.

Table 3.10: Credit Quality Indicators for Credit Card Loans
June 30, 2026December 31, 2025

Revolving loansRevolving loans converted to term loansRevolving loansRevolving loans converted to term loans
(in millions)TotalTotal
By delinquency status:
Current-29 DPD$56,269 656 56,925 57,322 622 57,944 
30-89 DPD649 62 711 718 65 783 
90+ DPD724 34 758 781 32 813 
Total$57,642 752 58,394 58,821 719 59,540 
By updated FICO:
740+$23,179 44 23,223 23,443 37 23,480 
700-73912,516 101 12,617 12,713 91 12,804 
660-69910,992 166 11,158 11,267 155 11,422 
620-6595,335 142 5,477 5,472 136 5,608 
<6205,484 297 5,781 5,736 298 6,034 
No FICO available136 2 138 190 2 192 
Total$57,642 752 58,394 58,821 719 59,540 
Gross charge-offs$1,429 106 1,535 2,758 205 2,963 
Credit Quality Indicators for Auto Loans by Vintage
Table 3.11 provides the outstanding balances of our Auto loan portfolio by primary credit quality indicators.
Table 3.11: Credit Quality Indicators for Auto Loans by Vintage
Term loans by origination year
(in millions)20262025202420232022PriorTotal
June 30, 2026
By delinquency status:
Current-29 DPD$17,927 21,580 7,067 4,121 3,285 2,191 56,171 
30-89 DPD77 204 58 50 134 174 697 
90+ DPD5 17 5 4 11 14 56 
Total
$18,009 21,801 7,130 4,175 3,430 2,379 56,924 
By updated FICO:
740+$8,919 12,051 4,453 2,725 1,683 871 30,702 
700-7392,962 3,366 1,067 542 422 280 8,639 
660-6992,524 2,702 761 368 362 264 6,981 
620-6591,771 1,628 359 185 255 215 4,413 
<6201,831 2,016 469 339 688 726 6,069 
No FICO available2 38 21 16 20 23 120 
Total
$18,009 21,801 7,130 4,175 3,430 2,379 56,924 
Gross charge-offs$7 83 23 18 50 42 223 
Term loans by origination year
(in millions)20252024202320222021PriorTotal
December 31, 2025
By delinquency status:
Current-29 DPD$26,413 8,993 5,560 4,728 3,357 654 49,705 
30-89 DPD115 61 60 187 227 72 722 
90+ DPD10 5 5 16 18 6 60 
Total$26,538 9,059 5,625 4,931 3,602 732 50,487 
By updated FICO:
740+$14,805 5,654 3,708 2,429 1,430 219 28,245 
700-7394,376 1,419 749 630 443 87 7,704 
660-6993,411 1,003 507 534 409 87 5,951 
620-6592,039 460 248 370 314 72 3,503 
<6201,892 504 410 950 983 258 4,997 
No FICO available15 19 3 18 23 9 87 
Total$26,538 9,059 5,625 4,931 3,602 732 50,487 
Gross charge-offs$29 41 47 160 149 27 453 
Credit Quality Indicators for Other Consumer Loans by Vintage
Table 3.12 provides the outstanding balances of our Other consumer loans portfolio by primary credit quality indicators.
Table 3.12: Credit Quality Indicators for Other Consumer Loans by Vintage
Term loans by origination yearRevolving loansRevolving loans converted to term loans
(in millions)20262025202420232022PriorTotal
June 30, 2026
By delinquency status:
Current-29 DPD$1,300 1,521 666 604 374 126 33,954 97 38,642 
30-89 DPD2 10 6 10 6 2 11 6 53 
90+ DPD1 5 2 3 2 1 10 5 29 
Total
$1,303 1,536 674 617 382 129 33,975 108 38,724 
By updated FICO:
740+$944 1,018 411 253 142 56 765 35 3,624 
700-739198 274 127 123 66 18 338 16 1,160 
660-69976 150 79 112 62 16 268 12 775 
620-65912 45 25 51 30 8 103 9 283 
<6205 38 28 68 45 12 120 12 328 
No FICO available (1)68 11 4 10 37 19 32,381 24 32,554 
Total
$1,303 1,536 674 617 382 129 33,975 108 38,724 
Gross charge-offs (2)$51 53 21 30 17 4 27 3 206 
Term loans by origination yearRevolving loansRevolving loans converted to term loansTotal
(in millions)20252024202320222021Prior
December 31, 2025
By delinquency status:
Current-29 DPD$2,134 967 926 565 137 52 29,074 103 33,958 
30-89 DPD9 8 15 9 2 2 11 5 61 
90+ DPD3 3 6 4 1 — 12 7 36 
Total
$2,146 978 947 578 140 54 29,097 115 34,055 
By updated FICO:
740+$1,493 612 389 205 62 22 784 34 3,601 
700-739357 179 184 98 21 8 396 16 1,259 
660-699162 101 164 97 20 6 300 11 861 
620-65939 32 72 47 10 3 112 10 325 
<62024 33 91 66 13 5 132 17 381 
No FICO available (1)71 21 47 65 14 10 27,373 27 27,628 
Total
$2,146 978 947 578 140 54 29,097 115 34,055 
Gross charge-offs (2)
$147 68 100 63 13 3 58 7 459 
(1)Substantially all loans are revolving securities-based loans and therefore do not require a FICO score.
(2)Includes charge-offs on overdrafts, which are generally charged-off at 60 days past due.
Nonaccrual Loans Table 3.13 provides loans on nonaccrual status. Nonaccrual loans may have an ACL or a negative allowance for credit losses from expected recoveries of amounts previously written off.
Table 3.13: Nonaccrual Loans
Outstanding balanceRecognized interest income

Nonaccrual loansNonaccrual loans without related allowance for credit losses (1)Six months ended June 30,
(in millions)Jun 30,
2026		Dec 31,
2025		Jun 30,
2026		Dec 31,
2025		20262025
Commercial and industrial$1,248 1,312 13 138 12 12 
Commercial real estate3,402 3,879 418 575 16 37 
Lease financing85 75 19 18 — — 
Total commercial 4,735 5,266 450 731 28 49 
Residential mortgage2,811 2,838 1,819 1,888 77 84 
Auto72 70 — — 5 6 
Other consumer25 27 — — 2 2 
Total consumer 2,908 2,935 1,819 1,888 84 92 
Total nonaccrual loans$7,643 8,201 2,269 2,619 112 141 
(1)Nonaccrual loans may not have an allowance for credit losses if the loss expectations are zero given the related collateral value.
Loans 90 Days or More Past Due and Still Accruing
Table 3.14 shows loans 90 days or more past due and still accruing by class for loans not government insured/guaranteed.
Table 3.14: Loans 90 Days or More Past Due and Still Accruing
(in millions)Jun 30,
2026		Dec 31,
2025
Total:$2,842 3,000 
Less: government insured/guaranteed loans (1)
1,293 1,688 
Total, not government insured/guaranteed$1,549 1,312 
By segment and class, not government insured/guaranteed:
Commercial and industrial$189 120 
Commercial real estate488 251 
Total commercial677 371 
Residential mortgage39 47 
Credit card758 813 
Auto52 52 
Other consumer23 29 
Total consumer872 941 
Total, not government insured/guaranteed$1,549 1,312 
(1)Represents residential mortgage loans whose repayments are insured or guaranteed by U.S. government agencies, such as the FHA or the VA.
Commercial Loan Modifications and Financial Effects
Table 3.15 presents the outstanding balance of commercial loans modified during the periods presented and the related financial effects of these modifications.
Table 3.15: Commercial Loan Modifications and Financial Effects
Quarter ended June 30,Six months ended June 30,
($ in millions)
2026202520262025
Commercial and industrial modifications:
Term extension
$381 286 $754 619 
All other modifications and combinations
17 36 31 130 
Total commercial and industrial modifications$398 322 $785 749 
Total commercial and industrial modifications as a % of loan class0.08 %0.08 0.16 %0.19 
Financial effects:
Weighted average term extension (months)
9101215
Commercial real estate modifications:
Term extension
$249 654 $477 1,180 
All other modifications and combinations
182 34 183 43 
Total commercial real estate modifications$431 688 $660 1,223 
Total commercial real estate modifications as a % of loan class0.32 %0.52 0.50 %0.92 
Financial effects:
Weighted average term extension (months)
15111917
Payment Performance of Commercial Loan Modifications
Table 3.16 provides past due information on commercial loans that received a modification in the past 12 months as of June 30, 2026 and 2025, and the amount of related gross charge-offs during the second quarter and first half of both 2026 and 2025.
Table 3.16: Payment Performance of Commercial Loan Modifications
By delinquency statusGross charge-offs
(in millions)
Current-29 DPD
30-89 DPD90+ DPDTotalQuarter endedSix months ended
June 30, 2026
Commercial and industrial$1,156 10 36 1,202 5 11 
Commercial real estate1,584 40 149 1,773 — 35 
Total commercial$2,740 50 185 2,975 5 46 
June 30, 2025 (1)
Commercial and industrial$895 8 14 917 87 102 
Commercial real estate2,742 29 4 2,775 — — 
Total commercial$3,637 37 18 3,692 87 102 
(1)For loan modifications that include a payment deferral, payment performance is not included until the loan exits the deferral period and payments resume.
Consumer Loan Modifications and Financial Effects
Table 3.17 presents the outstanding balance of consumer loans modified during the periods presented and the related financial effects of these modifications. Modified loans within the Auto and Other consumer loan classes were insignificant in the second quarter and first half of both 2026 and 2025, and accordingly, are excluded from the following tables and disclosures.
Loans in a trial payment period are not included in the following loan modification disclosures until the borrower has successfully completed the trial period and the loan modification is formally executed. Residential mortgage loans in a trial payment period totaled $126 million and $127 million at June 30, 2026 and 2025, respectively.
Table 3.17: Consumer Loan Modifications and Financial Effects
Quarter ended June 30,Six months ended June 30,
($ in millions)
2026202520262025
Residential mortgage modifications (1):
Payment delay
$226 304 $367 423 
Term extension and payment delay
25 23 53 48 
Interest rate reduction, term extension, and payment delay
14 14 28 26 
All other modifications and combinations
9 16 19 34 
Total residential mortgage modifications$274 357 $467 531 
Total residential mortgage modifications as a % of loan class0.11 %0.15 0.19 %0.22 
Financial effects:
Weighted average interest rate reduction
1.08 %1.63 1.27 %1.69 
Weighted average payments deferred (months) (2)
3454
Weighted average term extension (years)
10.210.911.011.2
Credit card modifications:
Interest rate reduction
$257 251 $516 521 
Total credit card modifications$257 251 $516 521 
Total credit card modifications as a % of loan class0.44 %0.45 0.88 %0.94 
Financial effects:
Weighted average interest rate reduction20.63 %21.50 20.80 %21.49 
(1)Payment delay modifications include loan modifications that defer a set amount of principal to the end of the loan term. The outstanding balance of loans with principal deferred to the end of the loan term was $75 million and $89 million in second quarter 2026 and 2025, respectively, and $156 million and $183 million for the first half of 2026 and 2025, respectively.
(2)Excludes the financial effects of loans with a set amount of principal deferred to the end of the loan term. The weighted average period of principal deferred was 24.8 years and 24.3 years in second quarter 2026 and 2025, respectively, and 25.3 years and 24.5 years for the first half of 2026 and 2025, respectively.
Payment Performance of Consumer Loan Modifications
Table 3.18 provides past due information as of June 30, 2026 and 2025, on consumer loan modifications that received a modification in the past 12 months, and the related gross charge-offs that occurred on these modifications during the second quarter and first half of both 2026 and 2025.
Table 3.18: Payment Performance of Consumer Loan Modifications
By delinquency statusGross charge-offs
(in millions)
Current-29 DPD
30-89 DPD90+ DPDTotalQuarter endedSix months ended
June 30, 2026
Residential mortgage (1)
$380 110 329 819 3 4 
Credit card (2)
748 96 78 922 69 120 
Total consumer
$1,128 206 407 1,741 72 124 
June 30, 2025
Residential mortgage (1)
$376 112 74 562 3 4 
Credit card (2)
791 115 82 988 80 153 
Total consumer
$1,167 227 156 1,550 83 157 
(1)Includes loans where delinquency status was not reset to current upon exit from the deferral period. At June 30, 2025, loan modifications in an active payment deferral are excluded.
(2)Credit card loans that are past due at the time of the modification do not become current until they have three consecutive months of payment performance.