v3.26.1
Loans - Loan Portfolio Composition and Aging Analysis (Details) - USD ($)
$ in Millions
Jun. 30, 2026
Dec. 31, 2025
Financing Receivable, Past Due [Line Items]    
Current $ 442,870 $ 437,321
Total $ 457,168 $ 453,622
Current, percentage of total loans 96.87% 96.41%
Percentage of total loans 100.00% 100.00%
Unamortized premiums and discounts, deferred fees and costs $ 1,100 $ 980
Credit Card:    
Financing Receivable, Past Due [Line Items]    
Current 266,117 268,561
Total 275,408 279,570
Credit Card: | Personal loans    
Financing Receivable, Past Due [Line Items]    
Current 8,468 9,325
Total 8,619 9,499
Consumer Banking:    
Financing Receivable, Past Due [Line Items]    
Current 86,156 79,929
Total 90,467 84,790
Consumer Banking: | Auto    
Financing Receivable, Past Due [Line Items]    
Current 85,023 78,758
Total 89,311 83,600
Consumer Banking: | Retail banking    
Financing Receivable, Past Due [Line Items]    
Current 1,133 1,171
Total 1,156 1,190
Commercial Banking:    
Financing Receivable, Past Due [Line Items]    
Current 90,597 88,831
Total 91,293 89,262
Commercial Banking: | Commercial and multifamily real estate    
Financing Receivable, Past Due [Line Items]    
Current 33,952 33,501
Total 34,290 33,618
Commercial Banking: | Commercial and industrial    
Financing Receivable, Past Due [Line Items]    
Current 56,645 55,330
Total 57,003 55,644
30-59 days    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 5,775 $ 6,492
Delinquent Loans, percentage of total loans 1.26% 1.43%
30-59 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 2,865 $ 3,204
30-59 days | Credit Card: | Personal loans    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 61 72
30-59 days | Consumer Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 2,837 3,177
30-59 days | Consumer Banking: | Auto    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 2,821 3,165
30-59 days | Consumer Banking: | Retail banking    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 16 12
Total 16 12
30-59 days | Commercial Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 73 111
30-59 days | Commercial Banking: | Commercial and multifamily real estate    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 73 54
30-59 days | Commercial Banking: | Commercial and industrial    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 0 57
60-89 days    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 3,359 $ 3,773
Delinquent Loans, percentage of total loans 0.74% 0.83%
60-89 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 2,024 $ 2,444
60-89 days | Credit Card: | Personal loans    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 46 53
60-89 days | Consumer Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 1,191 1,325
60-89 days | Consumer Banking: | Auto    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 1,189 1,323
60-89 days | Consumer Banking: | Retail banking    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 2 2
Total 2 2
60-89 days | Commercial Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 144 4
60-89 days | Commercial Banking: | Commercial and multifamily real estate    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 104 1
60-89 days | Commercial Banking: | Commercial and industrial    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 40 3
Greater than 90 days    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 5,164 $ 6,036
Delinquent Loans, percentage of total loans 1.13% 1.33%
Greater than 90 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 4,402 $ 5,361
Greater than 90 days | Credit Card: | Personal loans    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 44 49
Greater than 90 days | Consumer Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 283 359
Greater than 90 days | Consumer Banking: | Auto    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 278 354
Greater than 90 days | Consumer Banking: | Retail banking    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 5 5
Total 5 5
Greater than 90 days | Commercial Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 479 316
Greater than 90 days | Commercial Banking: | Commercial and multifamily real estate    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 161 62
Greater than 90 days | Commercial Banking: | Commercial and industrial    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 318 254
Total Delinquent Loans    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 14,298 $ 16,301
Total Delinquent Loans, percentage of total loans 3.13% 3.59%
Total Delinquent Loans | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 9,291 $ 11,009
Total Delinquent Loans | Credit Card: | Personal loans    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 151 174
Total Delinquent Loans | Consumer Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 4,311 4,861
Total Delinquent Loans | Consumer Banking: | Auto    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 4,288 4,842
Total Delinquent Loans | Consumer Banking: | Retail banking    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 23 19
Total Delinquent Loans | Commercial Banking:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 696 431
Total Delinquent Loans | Commercial Banking: | Commercial and multifamily real estate    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 338 117
Total Delinquent Loans | Commercial Banking: | Commercial and industrial    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 358 314
Domestic credit card: | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Current 250,235 251,932
Total 259,005 262,403
Domestic credit card: | 30-59 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 2,682 3,015
Total 2,682 3,015
Domestic credit card: | 60-89 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 1,902 2,308
Total 1,902 2,308
Domestic credit card: | Greater than 90 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 4,186 5,148
Total 4,186 5,148
Domestic credit card: | Total Delinquent Loans | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 8,770 10,471
International card businesses: | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Current 7,414 7,304
Total 7,784 7,668
International card businesses: | 30-59 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 122 117
Total 122 117
International card businesses: | 60-89 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 76 83
Total 76 83
International card businesses: | Greater than 90 days | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans 172 164
Total 172 164
International card businesses: | Total Delinquent Loans | Credit Card:    
Financing Receivable, Past Due [Line Items]    
Delinquent Loans $ 370 $ 364