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SEGMENT INFORMATION
 6 Months Ended
Jun. 30, 2026
Segment Reporting [Abstract]  
SEGMENT INFORMATION
NOTE 8. SEGMENT INFORMATION
Operating segments are defined as components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision-maker (“CODM”) in deciding how to allocate resources and assess performance.
The Company derives substantially all of its revenue from the sale and support of one group of similar products and services – software that provides case management, business process management, and real-time decisioning solutions to improve customer engagement and operational excellence in the enterprise applications market. To assess performance, the Company’s CODM, the Chief Executive Officer, reviews financial information on a consolidated basis. Therefore, the Company determined it has one operating segment and one reportable segment. The accounting policies of the Company’s operating segment are the same as those described in "Note 2. Significant Accounting Policies" included in the Annual Report on Form 10-K for the year ended December 31, 2025. The CODM uses consolidated net income to set financial performance targets, assess performance, and make expense allocation decisions.
Three Months Ended
June 30,		Six Months Ended
June 30,
(in thousands)2026202520262025
Total revenue$420,716 $384,512 $850,689 $860,145 
Total cost of revenue108,029 109,574 214,783 212,024 
Selling
132,154 116,050 265,298 235,168 
Marketing
33,254 31,081 55,713 50,032 
Research and development84,168 78,784 166,215 153,070 
General and administrative43,740 31,788 92,313 65,616 
Other segment items, net (1)
858 (8,012)(1,851)(7,322)
Provision for (benefit from) income taxes5,179 (4,830)12,120 36,058 
Net income$13,334 $30,077 $46,098 $115,499 
(1) Includes Restructuring, Foreign currency transaction (loss) gain, Interest income, Interest expense, (Loss) on capped call transactions, and Other income (loss), net.

Long-lived assets related to the Company’s U.S. and international operations consist of property and equipment, which are included in Other long-term assets in the Company’s consolidated balance sheet:
(in thousands)
June 30, 2026December 31, 2025
U.S.$41,965 79 %$40,060 89 %
International11,344 21 %5,180 11 %
$53,309 100 %$45,240 100 %