v3.26.1
Operating Expenses
12 Months Ended
Mar. 31, 2026
Operating Expense [abstract]  
Operating Expenses

33. Operating Expenses

Operating expenses by nature are as follows:

 

For the year ended March 31, 2024

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(In millions of yen)

 

 

 

Payment

 

 

Financial
service

 

 

Inter-segment
eliminations

 

 

Consolidated

 

Point expenses (1)

 

 

45,402

 

 

 

 

 

 

 

45,402

 

Settlement related cost (2)

 

 

30,660

 

 

 

9,832

 

 

 

(500

)

 

 

39,992

 

Employee benefit expenses (3)

 

 

30,981

 

 

 

6,783

 

 

 

 

 

37,764

 

Professional and outsourcing services
   expenses
 (4)

 

 

26,456

 

 

 

8,516

 

 

 

(172

)

 

 

34,800

 

Provision for loss allowance

 

 

22,650

 

 

 

356

 

 

 

 

 

23,006

 

Other operating expenses

 

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization

 

 

12,849

 

 

 

4,700

 

 

 

 

 

17,549

 

License fees

 

 

15,899

 

 

 

 

 

 

 

15,899

 

Interest expenses

 

 

2,814

 

 

 

544

 

 

 

(1,427

)

 

 

1,931

 

Advertising and promotion expenses

 

 

7,955

 

 

 

4,050

 

 

 

(547

)

 

 

11,458

 

Tax and charges

 

 

4,270

 

 

 

2,248

 

 

 

 

 

6,518

 

Amortization of contract cost

 

 

1,043

 

 

 

 

 

 

 

1,043

 

Other

 

 

14,105

 

 

 

5,391

 

 

 

(258

)

 

 

19,238

 

Subtotal

 

 

58,935

 

 

 

16,933

 

 

 

(2,232

)

 

 

73,636

 

Total

 

 

215,084

 

 

 

42,420

 

 

 

(2,904

)

 

 

254,600

 

 

 

For the year ended March 31, 2025

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(In millions of yen)

 

 

 

Payment

 

 

Financial
service

 

 

Inter-segment
eliminations

 

 

Consolidated

 

Point expenses (1)

 

 

50,362

 

 

 

 

 

 

 

50,362

 

Settlement related cost (2)

 

 

33,645

 

 

 

10,592

 

 

 

(575

)

 

 

43,662

 

Employee benefit expenses (3)

 

 

32,984

 

 

 

8,499

 

 

 

 

 

41,483

 

Professional and outsourcing services expenses (4)

 

 

19,887

 

 

 

8,997

 

 

 

(117

)

 

 

28,767

 

Provision for loss allowance

 

 

23,368

 

 

 

574

 

 

 

 

 

23,942

 

Other operating expenses

 

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization

 

 

14,705

 

 

 

5,388

 

 

 

 

 

20,093

 

License fees

 

 

18,027

 

 

 

 

 

 

 

18,027

 

Interest expenses

 

 

2,628

 

 

 

2,278

 

 

 

(652

)

 

 

4,254

 

Advertising and promotion expenses

 

 

6,896

 

 

 

4,528

 

 

 

(693

)

 

 

10,731

 

Tax and charges

 

 

3,038

 

 

 

2,014

 

 

 

 

 

5,052

 

Amortization of contract cost

 

 

1,297

 

 

 

 

 

 

 

1,297

 

Other

 

 

11,061

 

 

 

5,616

 

 

 

(779

)

 

 

15,898

 

Subtotal

 

 

57,652

 

 

 

19,824

 

 

 

(2,124

)

 

 

75,352

 

Total

 

 

217,898

 

 

 

48,486

 

 

 

(2,816

)

 

 

263,568

 

 

 

For the year ended March 31, 2026

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(In millions of yen)

 

 

 

Payment

 

 

Financial
service

 

 

Inter-segment
eliminations

 

 

Consolidated

 

Point expenses (1)

 

 

60,195

 

 

 

 

 

 

 

 

 

60,195

 

Settlement related cost (2)

 

 

37,817

 

 

 

11,713

 

 

 

(799

)

 

 

48,731

 

Employee benefit expenses (3)

 

 

36,790

 

 

 

10,865

 

 

 

(14

)

 

 

47,641

 

Professional and outsourcing services expenses (4)

 

 

20,336

 

 

 

8,120

 

 

 

(357

)

 

 

28,099

 

Provision for loss allowance

 

 

23,861

 

 

 

1,062

 

 

 

 

 

 

24,923

 

Other operating expenses

 

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization

 

 

17,018

 

 

 

6,740

 

 

 

 

 

 

23,758

 

License fees

 

 

18,060

 

 

 

839

 

 

 

 

 

 

18,899

 

Interest expenses

 

 

3,920

 

 

 

6,997

 

 

 

(327

)

 

 

10,590

 

Advertising and promotion expenses

 

 

7,281

 

 

 

3,028

 

 

 

(303

)

 

 

10,006

 

Tax and charges

 

 

3,889

 

 

 

2,054

 

 

 

 

 

 

5,943

 

Amortization of contract cost

 

 

1,724

 

 

 

 

 

 

 

 

 

1,724

 

Other

 

 

15,831

 

 

 

5,361

 

 

 

(1,121

)

 

 

20,071

 

Subtotal

 

 

67,723

 

 

 

25,019

 

 

 

(1,751

)

 

 

90,991

 

Total

 

 

246,722

 

 

 

56,779

 

 

 

(2,921

)

 

 

300,580

 

 

(1)
Point expenses are incurred primarily when the Group grants reward points to a PayPay User through various reward programs, which the PayPay User can use such reward points at the merchants to pay off balance due in a purchase transaction.
(2)
Settlement related cost includes fees paid to banks for users to charge their PayPay Balance from their bank accounts and brand or network fees paid to international card brands. Settlement related cost also includes interbank transaction fees.
(3)
Refer to Note 26, Employee Benefits for details.
(4)
Professional and outsourcing services expenses include customer service related costs, system development labor, and other professional services.