<?xml version="1.0" encoding="UTF-8"?>

<!--XBRL Document Created with the Workiva Platform-->
<!--Copyright 2026 Workiva-->
<!--r:019f1385-1182-7ac2-9e67-8e5642a1a508,g:f4025712-b404-4198-b100-62286d47be79-->
<link:linkbase xmlns:link="http://www.xbrl.org/2003/linkbase" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.xbrl.org/2003/linkbase http://www.xbrl.org/2003/xbrl-linkbase-2003-12-31.xsd">
  <link:roleRef roleURI="http://www.synchronyfinancial.com/role/Cover" xlink:type="simple" xlink:href="syf-20260629.xsd#Cover"/>
  <link:presentationLink xlink:role="http://www.synchronyfinancial.com/role/Cover" xlink:type="extended">
    <link:loc xlink:type="locator" xlink:label="loc_dei_CoverAbstract_019f1385-1183-706b-b1e3-a7b652cc263e" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_CoverAbstract"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentInformationTable_019f1385-1183-7ad0-b3e7-0e65fe6fee71" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_DocumentInformationTable"/>
    <link:presentationArc order="1" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_019f1385-1183-706b-b1e3-a7b652cc263e" xlink:to="loc_dei_DocumentInformationTable_019f1385-1183-7ad0-b3e7-0e65fe6fee71" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentInformationDocumentAxis_019f1385-1183-74df-b5dc-a3b61ba48a1c" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_DocumentInformationDocumentAxis"/>
    <link:presentationArc order="1" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationTable_019f1385-1183-7ad0-b3e7-0e65fe6fee71" xlink:to="loc_dei_DocumentInformationDocumentAxis_019f1385-1183-74df-b5dc-a3b61ba48a1c" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentDomain_019f1385-1183-7c74-9f3e-96ff00366f6b" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_DocumentDomain"/>
    <link:presentationArc order="1" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationDocumentAxis_019f1385-1183-74df-b5dc-a3b61ba48a1c" xlink:to="loc_dei_DocumentDomain_019f1385-1183-7c74-9f3e-96ff00366f6b" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_StatementClassOfStockAxis_019f1385-1183-7b85-b341-8164833e0750" xlink:href="https://xbrl.fasb.org/us-gaap/2026/elts/us-gaap-2026.xsd#us-gaap_StatementClassOfStockAxis"/>
    <link:presentationArc order="2" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationTable_019f1385-1183-7ad0-b3e7-0e65fe6fee71" xlink:to="loc_us-gaap_StatementClassOfStockAxis_019f1385-1183-7b85-b341-8164833e0750" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_ClassOfStockDomain_019f1385-1183-7628-ae34-2fabd586ae05" xlink:href="https://xbrl.fasb.org/us-gaap/2026/elts/us-gaap-2026.xsd#us-gaap_ClassOfStockDomain"/>
    <link:presentationArc order="1" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_us-gaap_StatementClassOfStockAxis_019f1385-1183-7b85-b341-8164833e0750" xlink:to="loc_us-gaap_ClassOfStockDomain_019f1385-1183-7628-ae34-2fabd586ae05" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_CommonStockMember_019f1385-1183-7246-a72c-a551f0d4730c" xlink:href="https://xbrl.fasb.org/us-gaap/2026/elts/us-gaap-2026.xsd#us-gaap_CommonStockMember"/>
    <link:presentationArc order="1" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_us-gaap_ClassOfStockDomain_019f1385-1183-7628-ae34-2fabd586ae05" xlink:to="loc_us-gaap_CommonStockMember_019f1385-1183-7246-a72c-a551f0d4730c" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_SeriesAPreferredStockMember_019f1385-1183-7001-b8b4-8106063e5c9a" xlink:href="https://xbrl.fasb.org/us-gaap/2026/elts/us-gaap-2026.xsd#us-gaap_SeriesAPreferredStockMember"/>
    <link:presentationArc order="2" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_us-gaap_ClassOfStockDomain_019f1385-1183-7628-ae34-2fabd586ae05" xlink:to="loc_us-gaap_SeriesAPreferredStockMember_019f1385-1183-7001-b8b4-8106063e5c9a" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_us-gaap_SeriesBPreferredStockMember_019f1385-1183-788a-b679-08a1d6f750b0" xlink:href="https://xbrl.fasb.org/us-gaap/2026/elts/us-gaap-2026.xsd#us-gaap_SeriesBPreferredStockMember"/>
    <link:presentationArc order="3" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_us-gaap_ClassOfStockDomain_019f1385-1183-7628-ae34-2fabd586ae05" xlink:to="loc_us-gaap_SeriesBPreferredStockMember_019f1385-1183-788a-b679-08a1d6f750b0" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_DocumentInformationLineItems"/>
    <link:presentationArc order="3" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationTable_019f1385-1183-7ad0-b3e7-0e65fe6fee71" xlink:to="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentType_019f1385-1183-7a5f-afbb-f5e598f005bd" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_DocumentType"/>
    <link:presentationArc order="1" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_DocumentType_019f1385-1183-7a5f-afbb-f5e598f005bd" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentPeriodEndDate_019f1385-1183-7c18-b2c9-edf22a11e5f5" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_DocumentPeriodEndDate"/>
    <link:presentationArc order="2" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_DocumentPeriodEndDate_019f1385-1183-7c18-b2c9-edf22a11e5f5" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityRegistrantName_019f1385-1183-7550-b62f-13fef856ce27" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_EntityRegistrantName"/>
    <link:presentationArc order="3" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_EntityRegistrantName_019f1385-1183-7550-b62f-13fef856ce27" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityIncorporationStateCountryCode_019f1385-1183-7288-94e0-00c0f0e4bd8e" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_EntityIncorporationStateCountryCode"/>
    <link:presentationArc order="4" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_EntityIncorporationStateCountryCode_019f1385-1183-7288-94e0-00c0f0e4bd8e" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityFileNumber_019f1385-1183-7425-a963-e5a1126576bc" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_EntityFileNumber"/>
    <link:presentationArc order="5" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_EntityFileNumber_019f1385-1183-7425-a963-e5a1126576bc" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityTaxIdentificationNumber_019f1385-1183-7d8c-8e0e-0777288fe97e" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_EntityTaxIdentificationNumber"/>
    <link:presentationArc order="6" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_EntityTaxIdentificationNumber_019f1385-1183-7d8c-8e0e-0777288fe97e" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressAddressLine1_019f1385-1183-7b2e-8197-ce9410040f6d" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_EntityAddressAddressLine1"/>
    <link:presentationArc order="7" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_EntityAddressAddressLine1_019f1385-1183-7b2e-8197-ce9410040f6d" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressPostalZipCode_019f1385-1183-7ffc-921b-fec53a722aba" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_EntityAddressPostalZipCode"/>
    <link:presentationArc order="8" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_EntityAddressPostalZipCode_019f1385-1183-7ffc-921b-fec53a722aba" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressStateOrProvince_019f1385-1183-7290-a048-da7519946266" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_EntityAddressStateOrProvince"/>
    <link:presentationArc order="9" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_EntityAddressStateOrProvince_019f1385-1183-7290-a048-da7519946266" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressCityOrTown_019f1385-1183-7907-ab85-ac573d89f002" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_EntityAddressCityOrTown"/>
    <link:presentationArc order="10" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_EntityAddressCityOrTown_019f1385-1183-7907-ab85-ac573d89f002" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_CityAreaCode_019f1385-1183-7971-ac13-638980478919" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_CityAreaCode"/>
    <link:presentationArc order="11" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_CityAreaCode_019f1385-1183-7971-ac13-638980478919" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_LocalPhoneNumber_019f1385-1183-7e9a-9831-c85744822b3a" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_LocalPhoneNumber"/>
    <link:presentationArc order="12" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_LocalPhoneNumber_019f1385-1183-7e9a-9831-c85744822b3a" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_WrittenCommunications_019f1385-1183-70d6-931c-64e2a5bbd04b" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_WrittenCommunications"/>
    <link:presentationArc order="13" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_WrittenCommunications_019f1385-1183-70d6-931c-64e2a5bbd04b" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SolicitingMaterial_019f1385-1183-72f9-af2a-3e69ace356f1" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_SolicitingMaterial"/>
    <link:presentationArc order="14" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_SolicitingMaterial_019f1385-1183-72f9-af2a-3e69ace356f1" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementTenderOffer_019f1385-1183-79ec-89e8-b7c772eabda3" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_PreCommencementTenderOffer"/>
    <link:presentationArc order="15" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_PreCommencementTenderOffer_019f1385-1183-79ec-89e8-b7c772eabda3" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementIssuerTenderOffer_019f1385-1183-7d1a-a5a1-e5fa8e172573" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_PreCommencementIssuerTenderOffer"/>
    <link:presentationArc order="16" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_PreCommencementIssuerTenderOffer_019f1385-1183-7d1a-a5a1-e5fa8e172573" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_Security12bTitle_019f1385-1183-7ca6-8ad0-a414fcbf3fcf" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_Security12bTitle"/>
    <link:presentationArc order="17" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_Security12bTitle_019f1385-1183-7ca6-8ad0-a414fcbf3fcf" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_TradingSymbol_019f1385-1183-7124-abbc-52f811fd3f96" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_TradingSymbol"/>
    <link:presentationArc order="18" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_TradingSymbol_019f1385-1183-7124-abbc-52f811fd3f96" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SecurityExchangeName_019f1385-1183-74f5-bf1c-d5ce4a1a7714" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_SecurityExchangeName"/>
    <link:presentationArc order="19" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_SecurityExchangeName_019f1385-1183-74f5-bf1c-d5ce4a1a7714" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityEmergingGrowthCompany_019f1385-1183-7e06-a39d-27f59ee745a2" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_EntityEmergingGrowthCompany"/>
    <link:presentationArc order="20" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_EntityEmergingGrowthCompany_019f1385-1183-7e06-a39d-27f59ee745a2" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityCentralIndexKey_019f1385-1183-72ab-b3bf-b8fec5088f5a" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_EntityCentralIndexKey"/>
    <link:presentationArc order="21" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_EntityCentralIndexKey_019f1385-1183-72ab-b3bf-b8fec5088f5a" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_AmendmentFlag_019f1385-1183-76cc-8e11-5fd46aa44826" xlink:href="https://xbrl.sec.gov/dei/2026/dei-2026.xsd#dei_AmendmentFlag"/>
    <link:presentationArc order="22" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_DocumentInformationLineItems_019f1385-1183-73e7-84ae-3b8b775e9b56" xlink:to="loc_dei_AmendmentFlag_019f1385-1183-76cc-8e11-5fd46aa44826" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
  </link:presentationLink>
</link:linkbase>
