v3.26.1
Allowance for Credit Losses and Credit Quality Information
12 Months Ended
Mar. 31, 2026
Receivables [Abstract]  
Allowance for Credit Losses and Credit Quality Information Allowance for Credit Losses and Credit Quality Information
The following is a summary of gross loans receivable by Customer Tenure as of:
Customer TenureMarch 31, 2026March 31, 2025
0 to 5 months$108,089,995 $101,878,703 
6 to 17 months104,523,602 75,379,597 
18 to 35 months97,146,489 99,857,401 
36 to 59 months133,394,010 130,228,889 
60+ months829,311,106 813,921,811 
Tax advance loans6,523,121 4,369,517 
Total gross loans$1,278,988,323 $1,225,635,918 
The Company uses current payment performance to assess the capability of the borrower to repay contractual obligations of the loan agreements as scheduled. Current payment performance is monitored by management on a daily basis. The Company’s payment performance buckets are as follows: current, 30-60 days past due, 61-90 days past due, 91 days or more past due.

All loans, except for TALs, that are greater than 90 days past due on a recency basis and not written off as of the reporting date are reserved for at 100% of the outstanding balance, net of a calculated Rehab Rate. The weighted average Rehab Rate at March 31, 2026 and 2025 was 5.4% and 4.5%, respectively. A loan is charged off within the allowance for credit losses in the month following when an account reaches 120 days past due on a recency basis, subject to certain exceptions. Specifically, the Company’s customer accounts in a confirmed bankruptcy are charged off in the month after they reach 60 days past due on a recency basis. The accounts of deceased or incarcerated customers are also charged off in the month after they reach 60 days past due on a recency basis, with the exception of deceased customers with credit life insurance. Subsequent recoveries of amounts charged off, if any, are credited to the allowance for credit losses.

The following tables provide a breakdown of the Company’s gross loans receivable by current payment performance on a recency basis and year of origination at March 31, 2026:
Term Loans By Origination
LoansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$1,127,601,886 $34,721,317 $3,214,393 $271,979 $16,929 $4,306 $1,165,830,810 
30 - 60 days past due32,414,245 2,327,865 307,145 44,766 1,155 106 35,095,282 
61 - 90 days past due24,701,069 1,229,685 164,722 22,825   26,118,301 
91 or more days past due41,956,966 3,125,165 295,854 40,349 2,475  45,420,809 
Total$1,226,674,166 $41,404,032 $3,982,114 $379,919 $20,559 $4,412 $1,272,465,202 
Term Loans By Origination
Tax advance loansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$4,238,000 $73,048 $4,473 $ $ $ $4,315,521 
30 - 60 days past due2,095,947 20,070 2,943    2,118,960 
61 - 90 days past due 35,112 285    35,397 
91 or more days past due 48,493 4,750    53,243 
Total$6,333,947 $176,723 $12,451 $ $ $ $6,523,121 
Total gross loans$1,278,988,323 

The following tables provide a breakdown of the Company’s gross loans receivable by current payment performance on a recency basis and year of origination at March 31, 2025:
Term Loans By Origination
LoansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$1,053,793,007 $50,053,899 $4,842,323 $251,689 $9,764 $3,256 $1,108,953,938 
30 - 60 days past due34,713,638 3,762,456 510,626 70,739 3,765 6,865 39,068,089 
61 - 90 days past due25,209,122 2,176,520 202,706 43,404 1,606 — 27,633,358 
91 or more days past due40,846,872 4,315,756 359,135 80,844 2,352 6,057 45,611,016 
Total$1,154,562,639 $60,308,631 $5,914,790 $446,676 $17,487 $16,178 $1,221,266,401 
Term Loans By Origination
Tax advance loansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$2,634,949 $137,685 $— $— $— $— $2,772,634 
30 - 60 days past due1,477,466 26,980 — — — — 1,504,446 
61 - 90 days past due— 22,376 — — — — 22,376 
91 or more days past due— 70,061 — — — — 70,061 
Total$4,112,415 $257,102 $— $— $— $— $4,369,517 
Total gross loans$1,225,635,918 

The following tables provide a breakdown of the Company’s gross loans receivable by current payment performance on a contractual basis and year of origination at March 31, 2026:
Term Loans By Origination
LoansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$1,113,361,113 $30,581,625 $2,504,198 $123,269 $302 $741 $1,146,571,248 
30 - 60 days past due33,975,944 1,607,055 169,179 6,468   35,758,646 
61 - 90 days past due28,838,884 1,499,648 118,562 9,612   30,466,706 
91 or more days past due50,498,225 7,715,704 1,190,175 240,570 20,257 3,671 59,668,602 
Total$1,226,674,166 $41,404,032 $3,982,114 $379,919 $20,559 $4,412 $1,272,465,202 
Term Loans By Origination
Tax advance loansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$4,238,000 $50,631 $582 $ $ $ $4,289,213 
30 - 60 days past due2,095,947 10,633 4,321    2,110,901 
61 - 90 days past due 20,032 285    20,317 
91 or more days past due 95,427 7,263    102,690 
Total$6,333,947 $176,723 $12,451 $ $ $ $6,523,121 
Total gross loans$1,278,988,323 

The following tables provide a breakdown of the Company’s gross loans receivable by current payment performance on a contractual basis and year of origination at March 31, 2025:
Term Loans By Origination
LoansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$1,036,242,539 $43,391,314 $3,580,872 $112,427 $1,559 $— $1,083,328,711 
30 - 60 days past due38,559,638 3,062,579 231,471 20,496 — — 41,874,184 
61 - 90 days past due30,254,181 2,750,211 235,759 11,600 — — 33,251,751 
91 or more days past due49,506,281 11,104,527 1,866,688 302,153 15,928 16,178 62,811,755 
Total$1,154,562,639 $60,308,631 $5,914,790 $446,676 $17,487 $16,178 $1,221,266,401 
Term Loans By Origination
Tax advance loansUp to
1
Year Ago
Between
1 and 2
Years Ago
Between
2 and 3
Years Ago
Between
3 and 4
Years Ago
Between
4 and 5
Years Ago
More than
5
Years Ago
Total
Current$2,634,950 $111,585 $— $— $— $— $2,746,535 
30 - 60 days past due1,477,465 15,502 — — — — 1,492,967 
61 - 90 days past due— 19,812 — — — — 19,812 
91 or more days past due— 110,203 — — — — 110,203 
Total$4,112,415 $257,102 $— $— $— $— $4,369,517 
Total gross loans$1,225,635,918 

The following table provides a breakdown of the Company’s gross charge-offs by fiscal year of origination for the years ended March 31, 2026, 2025 and 2024:
2026
Gross Charge-offs by Origination
Origination YearLoansTax advance loansTotal
2021 and prior$12,812 $ $12,812 
2022145,042  145,042 
2023710,316  710,316 
20247,561,145 183,060 7,744,205 
2025115,991,453 2,204,039 118,195,492 
202671,205,614  71,205,614 
Total$195,626,382 $2,387,099 $198,013,481 
2025
Gross Charge-offs by Origination
Origination YearLoansTax advance loansTotal
2020 and prior$25,437 $— $25,437 
202129,714 — 29,714 
2022797,055 — 797,055 
20239,372,562 235 9,372,797 
2024113,281,140 3,774,832 117,055,972 
202563,515,257 — 63,515,257 
Total$187,021,165 $3,775,067 $190,796,232 

2024
Gross Charge-offs by Origination
Origination YearLoansTax advance loansTotal
2019 and prior$17,352 $— $17,352 
202053,791 — 53,791 
2021301,162 — 301,162 
202211,095,208 5,197 11,100,405 
2023132,745,783 1,287,512 134,033,295 
202465,038,754 — 65,038,754 
Total$209,252,050 $1,292,709 $210,544,759 
The allowance for credit losses is applied to amortized cost, which is defined as the amount at which a financing receivable is originated, and net of deferred fees and costs, collection of cash, and charge-offs. Amortized cost also includes interest earned but not collected.

Credit risk is inherent in the business of extending loans to borrowers and is continuously monitored by management and reflected within the allowance for credit losses for loans. The allowance for credit losses is an estimate of expected losses inherent within the Company’s gross loans receivable portfolio. In estimating the allowance for credit losses, loans with similar risk characteristics are aggregated into pools and collectively assessed. The Company’s loan products have generally the same terms; therefore, the Company looks to borrower characteristics as a way to disaggregate loans into pools sharing similar risks.

In determining the allowance for credit losses, the Company examined four borrower risk metrics as noted below.

1.Borrower type
2.Active months
3.Prior loan performance
4.Customer Tenure

To determine how well each metric predicts default risk, the Company used loss rate data over an observation period of twelve months at the loan level. The information value was then calculated for each metric. From this analysis, management determined the metric that had the strongest predictor of default risk was Customer Tenure. The Customer Tenure buckets used in the allowance for credit loss calculation are:

1.0 to 5 months
2.6 to 17 months
3.18 to 35 months
4.36 to 59 months
5.60+ months

Management will continue to monitor this credit metric on a quarterly basis.

Management estimates an allowance for each Customer Tenure bucket by performing a historical migration analysis of loans in that bucket for the twelve most recent historical twelve-month migration periods. Management considers whether current credit conditions might suggest a change is needed to the allowance for credit losses by monitoring trends in first pay success for NBs, 61-90 day delinquencies on a recency basis, percent of loan balances that are paying and percentage of gross loans that are acquired loans. If management determines that historical migration rates should be adjusted to reflect expected credit losses, a qualitative adjustment is made to reflect management's judgment regarding observable changes in recent or expected economic trends and conditions, portfolio composition, or other significant events or conditions that affect the current estimate.

Due to the short term nature of the loan portfolio, forecasted changes in macro-economic variables, such as unemployment levels, general inflation and commodity prices, typically do not have a significant impact on loans outstanding at the end of a particular reporting period, unless those changes are particularly severe and sudden in nature. Therefore, management develops a reasonable and supportable forecast of losses by comparing the most recent six-month loss curves as compared to historical loss curves to see if there are significant changes in borrower behavior that may indicate the historical migration rates should be adjusted. As of March 31, 2026 and 2025, there were no conditions or other factors considered significant enough to warrant a forecast adjustment.

The following table is an aging analysis on a recency basis at amortized cost of the Company’s gross loans receivable at March 31, 2026:
Days Past Due - Recency Basis
Customer TenureCurrent30 - 6061 - 90Over 90Total Past DueTotal Loans
0 to 5 months$79,597,251 $6,963,212 $7,202,639 $14,326,893 $28,492,744 $108,089,995 
6 to 17 months92,236,929 3,899,186 3,151,558 5,235,929 12,286,673 104,523,602 
18 to 35 months88,974,357 2,845,603 1,934,535 3,391,994 8,172,132 97,146,489 
36 to 59 months123,630,020 3,483,203 2,296,557 3,984,230 9,763,990 133,394,010 
60+ months781,392,253 17,904,078 11,533,012 18,481,763 47,918,853 829,311,106 
Tax advance loans4,315,521 2,118,960 35,397 53,243 2,207,600 6,523,121 
Total gross loans1,170,146,331 37,214,242 26,153,698 45,474,052 108,841,992 1,278,988,323 
Unearned interest, insurance and fees(298,986,252)(6,475,433)(7,226,714)(12,375,839)(26,077,986)(325,064,238)
Total net loans$871,160,079 $30,738,809 $18,926,984 $33,098,213 $82,764,006 $953,924,085 
Percentage of period-end gross loans receivable2.9%2.0%3.6%8.5%

The following table is an aging analysis on a recency basis at amortized cost of the Company’s gross loans receivable at March 31, 2025:
Days Past Due - Recency Basis
Customer TenureCurrent30 - 6061 - 90Over 90Total Past DueTotal Loans
0 to 5 months$77,087,815 $6,036,410 $6,587,901 $12,166,577 $24,790,888 $101,878,703 
6 to 17 months65,677,583 3,126,374 2,398,424 4,177,216 9,702,014 75,379,597 
18 to 35 months89,776,541 3,700,216 2,394,549 3,986,095 10,080,860 99,857,401 
36 to 59 months117,976,116 4,641,585 2,917,862 4,693,326 12,252,773 130,228,889 
60+ months758,435,883 21,563,504 13,334,622 20,587,802 55,485,928 813,921,811 
Tax advance loans2,772,634 1,504,446 22,376 70,061 1,596,883 4,369,517 
Total gross loans1,111,726,572 40,572,535 27,655,734 45,681,077 113,909,346 1,225,635,918 
Unearned interest, insurance and fees(282,034,628)(7,588,025)(7,590,060)(12,107,391)(27,285,476)(309,320,104)
Total net loans$829,691,944 $32,984,510 $20,065,674 $33,573,686 $86,623,870 $916,315,814 
Percentage of period-end gross loans receivable3.3%2.3%3.7%9.3%

The following table provides a breakdown of the Company’s gross loans receivable by current payment performance on a contractual basis and year of origination at March 31, 2026:

Days Past Due - Contractual Basis
LoansCurrent30 - 6061 - 90Over 90Total Past DueTotal Loans
0 to 5 months$77,775,686 $6,761,770 $7,574,752 $15,977,787 $30,314,309 $108,089,995 
6 to 17 months90,705,627 3,843,520 3,507,051 6,467,404 13,817,975 104,523,602 
18 to 35 months87,506,104 2,747,848 2,267,411 4,625,126 9,640,385 97,146,489 
36 to 59 months121,309,557 3,525,496 2,813,887 5,745,070 12,084,453 133,394,010 
60+ months769,274,274 18,880,012 14,303,605 26,853,215 60,036,832 829,311,106 
Tax advance loans4,289,213 2,110,901 20,317 102,690 2,233,908 6,523,121 
Total gross loans1,150,860,461 37,869,547 30,487,023 59,771,292 128,127,862 1,278,988,323 
Unearned interest, insurance and fees(294,911,485)(6,127,896)(8,334,364)(15,690,493)(30,152,753)(325,064,238)
Total net loans$855,948,976 $31,741,651 $22,152,659 $44,080,799 $97,975,109 $953,924,085 
Percentage of period-end gross loans receivable3.0%2.4%4.7%10.1%

The following table provides a breakdown of the Company’s gross loans receivable by current payment performance on a contractual basis and year of origination at March 31, 2025:
Days Past Due - Contractual Basis
LoansCurrent30 - 6061 - 90Over 90Total Past DueTotal Loans
0 to 5 months$75,594,279 $6,149,270 $6,896,035 $13,239,119 $26,284,424 $101,878,703 
6 to 17 months64,188,458 3,112,624 2,739,963 5,338,552 11,191,139 75,379,597 
18 to 35 months87,012,982 3,864,242 2,986,200 5,993,977 12,844,419 99,857,401 
36 to 59 months114,388,973 4,869,065 3,611,704 7,359,147 15,839,916 130,228,889 
60+ months742,144,019 23,878,983 17,017,849 30,880,960 71,777,792 813,921,811 
Tax advance loans2,746,535 1,492,967 19,812 110,203 1,622,982 4,369,517 
Total gross loans1,086,075,246 43,367,151 33,271,563 62,921,958 139,560,672 1,225,635,918 
Unearned interest, insurance and fees(276,573,216)(7,561,258)(9,034,007)(16,151,623)(32,746,888)(309,320,104)
Total net loans$809,502,030 $35,805,893 $24,237,556 $46,770,335 $106,813,784 $916,315,814 
Percentage of period-end gross loans receivable3.5%2.7%5.1%11.3%

The Company elected not to record an allowance for credit losses for accrued interest as outlined in ASC 326-20-30-5A. Loans are placed on nonaccrual status when management determines that the full payment of principal and collection of interest according to contractual terms is no longer likely. The accrual of interest is discontinued when a loan is 61 days or more past the contractual due date. When the interest accrual is discontinued, all unpaid accrued interest is reversed against interest income. While a loan is on nonaccrual status, interest income is recognized only when a payment is received. Once a loan moves to nonaccrual status, it remains in nonaccrual status until it is paid out, charged off or refinanced.

The following table presents unpaid accrued interest reversed against interest income by Customer Tenure for the years ended March 31, 2026, 2025 and 2024:

Unpaid Accrued Interest Reversed Against Interest Income
202620252024
Customer Tenure
0 to 5 months$(7,813,423)$(5,983,271)$(5,337,474)
6 to 17 months(3,691,985)(2,960,850)(3,251,451)
18 to 35 months(2,421,881)(3,025,057)(3,382,070)
36 to 59 months(2,626,135)(3,272,098)(4,056,209)
60+ months(12,573,769)(12,138,391)(10,494,632)
Total$(29,127,193)$(27,379,667)$(26,521,836)
The following table presents the amortized cost basis of loans on nonaccrual status as of March 31, 2026 and March 31, 2025, as well as interest income recognized on nonaccrual loans for the years ended March 31, 2026, 2025, and 2024:

Nonaccrual Loans Receivable
Customer TenureAs of March 31, 2026As of March 31, 2025Interest Income
Recognized
Fiscal 2026
Interest Income
Recognized
Fiscal 2025
Interest Income
Recognized
Fiscal 2024
0 to 5 months$23,611,680 $19,169,040 $1,090,263 $791,235 $1,024,573 
6 to 17 months10,432,434 8,510,132 1,072,224 986,271 1,522,705 
18 to 35 months7,455,208 10,024,500 1,283,231 1,495,744 1,730,680 
36 to 59 months9,463,186 12,151,649 1,550,305 1,837,922 2,364,522 
60+ months44,878,571 52,154,586 7,179,310 6,422,145 6,547,368 
Unearned interest, insurance and fees(22,531,096)(23,775,911) — — 
Total$73,309,983 $78,233,996 $12,175,333 $11,533,317 $13,189,848 

As of March 31, 2026 and March 31, 2025, there were no loans receivable 61 days or more past due, not on nonaccrual status, and no loans receivable on nonaccrual status with no related allowance for credit losses.

The following is a summary of the changes in the allowance for credit losses for the years ended March 31, 2026, 2025, and 2024:
 202620252024
Balance at beginning of period$103,347,129 $102,962,811 $125,552,733 
Provision for credit losses188,602,351 169,215,395 156,973,220 
Charge-offs(198,013,481)(190,796,232)(210,544,759)
Recoveries218,111,279 21,965,155 30,981,617 
Net charge-off(179,902,202)(168,831,077)(179,563,142)
Balance at end of period$112,047,278 $103,347,129 $102,962,811 
2 Recoveries for the year ended March 31, 2026, 2025, and 2024 include $8.2 million, $12.0 million, and $19.3 million, respectively, in proceeds related to the sale of charge-offs, which are included as a component of Provision for credit losses in the Consolidated Statements of Operations. The $8.2 million in fiscal 2026 relates to recurring sales of charge-offs. Of the $12.0 million in fiscal 2025, $1.5 million relates to bulk sales of charge-offs from prior periods and $10.5 million relates to recurring sales of charge-offs. Of the $19.3 million in fiscal 2024, $5.7 million relates to bulk sales of charge-offs from prior periods and $13.6 million relates to recurring sales of charge-offs.