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  <xs:element id="key_IncomeLossFromContinuingOperationsAttributableToKeyCommonShareholders" abstract="false" name="IncomeLossFromContinuingOperationsAttributableToKeyCommonShareholders" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_OriginationsOfLoansHeldForSaleNetOfRepayments" abstract="false" name="OriginationsOfLoansHeldForSaleNetOfRepayments" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_PrincipalIndirectInvestmentsMember" abstract="true" name="PrincipalIndirectInvestmentsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_EquityInvestmentsMember" abstract="true" name="EquityInvestmentsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_EquityInvestmentsDirectMember" abstract="true" name="EquityInvestmentsDirectMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_EquityInvestmentsDirectNAVMember" abstract="true" name="EquityInvestmentsDirectNAVMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_EquityInvestmentsIndirectNAVMember" abstract="true" name="EquityInvestmentsIndirectNAVMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_CommercialLoansFairValueDisclosure" abstract="false" name="CommercialLoansFairValueDisclosure" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_TradingAccountsAsset" abstract="false" name="TradingAccountsAsset" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_DerivativeAssetStatementOfFinancialPositionExtensibleEnumerationNotDisclosedFlag" abstract="false" name="DerivativeAssetStatementOfFinancialPositionExtensibleEnumerationNotDisclosedFlag" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
  <xs:element id="key_BankNotesAndOtherShorttermBorrowingsFairValue" abstract="false" name="BankNotesAndOtherShorttermBorrowingsFairValue" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareFairValue" abstract="false" name="FairValueInvestmentsEntitiesThatCalculateNetAssetValuePerShareFairValue" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_FairValueOfAssetsAndLiabilitiesMeasuredOnRecurringAndNonRecurringBasisTable" abstract="true" name="FairValueOfAssetsAndLiabilitiesMeasuredOnRecurringAndNonRecurringBasisTable" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrldt:hypercubeItem" type="xbrli:stringItemType"/>
  <xs:element id="key_FairValueOfAssetsAndLiabilitiesMeasuredOnNonRecurringBasisLineItems" abstract="true" name="FairValueOfAssetsAndLiabilitiesMeasuredOnNonRecurringBasisLineItems" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
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  <xs:element id="key_MeasurementInputLiquidityDiscountMember" abstract="true" name="MeasurementInputLiquidityDiscountMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_ValuationFairValueOfUnderlyingCollateralMember" abstract="true" name="ValuationFairValueOfUnderlyingCollateralMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_ValuationAppraisedValueMember" abstract="true" name="ValuationAppraisedValueMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_LoansHeldForInvestmentFairValueDisclosure" abstract="false" name="LoansHeldForInvestmentFairValueDisclosure" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_LoansHeldForInvestmentMeasurementInput" abstract="false" name="LoansHeldForInvestmentMeasurementInput" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="xbrli:decimalItemType"/>
  <xs:element id="key_InsignificantAssetsLiabilitiesNetFairValueDisclosure" abstract="false" name="InsignificantAssetsLiabilitiesNetFairValueDisclosure" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_CollateralDependentLoansMeasurementInput" abstract="false" name="CollateralDependentLoansMeasurementInput" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="xbrli:decimalItemType"/>
  <xs:element id="key_MortgageServicingAssetExcludedFromOtherRealEstate" abstract="false" name="MortgageServicingAssetExcludedFromOtherRealEstate" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_DepositsWithNoStatedMaturity" abstract="false" name="DepositsWithNoStatedMaturity" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_DebtSecuritiesHeldToMaturityPurchaseOfSeniorNotes" abstract="false" name="DebtSecuritiesHeldToMaturityPurchaseOfSeniorNotes" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_AvailableForSaleAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsFairValue" abstract="false" name="AvailableForSaleAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsFairValue" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_AvailableForSaleAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAggregateLosses" abstract="false" name="AvailableForSaleAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionLessThanTwelveMonthsAggregateLosses" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_AvailableForSaleSecuritiesAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionTwelveMonthsOrLongerFairValue" abstract="false" name="AvailableForSaleSecuritiesAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionTwelveMonthsOrLongerFairValue" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_AvailableForSaleAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionTwelveMonthsOrLongerAggregateLosses" abstract="false" name="AvailableForSaleAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionTwelveMonthsOrLongerAggregateLosses" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_AvailableForSaleAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionFairValue" abstract="false" name="AvailableForSaleAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionFairValue" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_AvailableForSaleAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionAggregateLosses" abstract="false" name="AvailableForSaleAndHeldToMaturitySecuritiesContinuousUnrealizedLossPositionAggregateLosses" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_DebtSecuritiesAvailableForSaleAndHeldToMaturityPledged" abstract="false" name="DebtSecuritiesAvailableForSaleAndHeldToMaturityPledged" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_DerivativeFinancialInstrumentsAssetsLiabilitiesNetMember" abstract="true" name="DerivativeFinancialInstrumentsAssetsLiabilitiesNetMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_CounterpartyAndCashCollateralNettingMember" abstract="true" name="CounterpartyAndCashCollateralNettingMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_DerivativeInstrumentSubjectToMasterNettingArrangementCollateralOffsetExcessCollateralPosted" abstract="false" name="DerivativeInstrumentSubjectToMasterNettingArrangementCollateralOffsetExcessCollateralPosted" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_DerivativeInstrumentSubjectToMasterNettingArrangementCollateralOffsetExcessSecuritiesCollateralPosted" abstract="false" name="DerivativeInstrumentSubjectToMasterNettingArrangementCollateralOffsetExcessSecuritiesCollateralPosted" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_DerivativeInstrumentSubjectToMasterNettingArrangementCollateralOffsetExcessCollateralHeld" abstract="false" name="DerivativeInstrumentSubjectToMasterNettingArrangementCollateralOffsetExcessCollateralHeld" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_DerivativeInstrumentDebtSecuritiesAvailableForSaleMember" abstract="true" name="DerivativeInstrumentDebtSecuritiesAvailableForSaleMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_TerminatedCashFlowHedgeGainLossReclassifiedToEarningsNetEstimate" abstract="false" name="TerminatedCashFlowHedgeGainLossReclassifiedToEarningsNetEstimate" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_MaximumLengthOfTimeOverWhichForecastedTransactionsAreHedged" abstract="false" name="MaximumLengthOfTimeOverWhichForecastedTransactionsAreHedged" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="key_CashCollateralNettedAgainstDerivativeAssets" abstract="false" name="CashCollateralNettedAgainstDerivativeAssets" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_CashCollateralNettedAgainstDerivativeLiabilities" abstract="false" name="CashCollateralNettedAgainstDerivativeLiabilities" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_InterestIncomeSecuritiesMember" abstract="true" name="InterestIncomeSecuritiesMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_InvestmentBankingAndDebtPlacementMember" abstract="true" name="InvestmentBankingAndDebtPlacementMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_UnderwritingDiscountsFeesAndCommissionsMember" abstract="true" name="UnderwritingDiscountsFeesAndCommissionsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_CorporateServicesMember" abstract="true" name="CorporateServicesMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_ConsumerMortgageIncomeMember" abstract="true" name="ConsumerMortgageIncomeMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_DerivativeAssetsBeforeCashCollateral" abstract="false" name="DerivativeAssetsBeforeCashCollateral" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_CreditDerivativePaymentPerformanceRiskPercentage" abstract="false" name="CreditDerivativePaymentPerformanceRiskPercentage" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
  <xs:element id="key_ServicingAssetAtAmortizedCostTemporaryImpairments" abstract="false" name="ServicingAssetAtAmortizedCostTemporaryImpairments" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_ServicingAssetsAndServicingLiabilitiesAtFairValueAssumptionsUsedToEstimateFairValueEscrowEarnRate" abstract="false" name="ServicingAssetsAndServicingLiabilitiesAtFairValueAssumptionsUsedToEstimateFairValueEscrowEarnRate" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
  <xs:element id="key_ServicingAssetsAndServicingLiabilitiesAtFairValueAssumptionsUsedToEstimateFairValueServicingCost" abstract="false" name="ServicingAssetsAndServicingLiabilitiesAtFairValueAssumptionsUsedToEstimateFairValueServicingCost" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_AssumptionForFairValueOfAssetsOrLiabilitiesThatRelateToTransferorsContinuingInvolvementEscrowEarnRate" abstract="false" name="AssumptionForFairValueOfAssetsOrLiabilitiesThatRelateToTransferorsContinuingInvolvementEscrowEarnRate" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
  <xs:element id="key_SensitivityAnalysisOfFairValueTransferorsInterestsInTransferredFinancialAssetsImpactOf10PercentAdverseChangeInEscrowEarnRate" abstract="false" name="SensitivityAnalysisOfFairValueTransferorsInterestsInTransferredFinancialAssetsImpactOf10PercentAdverseChangeInEscrowEarnRate" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_SensitivityAnalysisOfFairValueTransferorsInterestsInTransferredFinancialAssetsImpactOf20PercentAdverseChangeInEscrowEarnRate" abstract="false" name="SensitivityAnalysisOfFairValueTransferorsInterestsInTransferredFinancialAssetsImpactOf20PercentAdverseChangeInEscrowEarnRate" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_AssumptionForFairValueOfAssetsOrLiabilitiesThatRelateToTransferorsContinuingInvolvementDefaultRate" abstract="false" name="AssumptionForFairValueOfAssetsOrLiabilitiesThatRelateToTransferorsContinuingInvolvementDefaultRate" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
  <xs:element id="key_SensitivityAnalysisOfFairValueTransferorsInterestsInTransferredFinancialAssetsImpactOf10PercentAdverseChangeInDefaultRate" abstract="false" name="SensitivityAnalysisOfFairValueTransferorsInterestsInTransferredFinancialAssetsImpactOf10PercentAdverseChangeInDefaultRate" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_SensitivityAnalysisOfFairValueTransferorsInterestsInTransferredFinancialAssetsImpactOf20PercentAdverseChangeInDefaultRate" abstract="false" name="SensitivityAnalysisOfFairValueTransferorsInterestsInTransferredFinancialAssetsImpactOf20PercentAdverseChangeInDefaultRate" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_OriginatedMortgageServicingRightsMember" abstract="true" name="OriginatedMortgageServicingRightsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_PretaxGainsRelatedToTheSaleOfMortgageLoans" abstract="false" name="PretaxGainsRelatedToTheSaleOfMortgageLoans" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_AssumptionForFairValueOfAssetsOrLiabilitiesThatRelateToTransferorsContinuingInvolvementServicingFeeRate" abstract="false" name="AssumptionForFairValueOfAssetsOrLiabilitiesThatRelateToTransferorsContinuingInvolvementServicingFeeRate" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
  <xs:element id="key_FeesAndCommissionsMortgageBankingAndServicingBeforeAmortization" abstract="false" name="FeesAndCommissionsMortgageBankingAndServicingBeforeAmortization" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_SalesTypeAndDirectFinancingLeaseLeaseIncomeAbstract" abstract="true" name="SalesTypeAndDirectFinancingLeaseLeaseIncomeAbstract" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
  <xs:element id="key_SalesTypeAndDirectFinancingLeaseInterestIncomeDeferredFeesAndCosts" abstract="false" name="SalesTypeAndDirectFinancingLeaseInterestIncomeDeferredFeesAndCosts" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_SalesTypeAndDirectFinancingLeaseLeaseIncome" abstract="false" name="SalesTypeAndDirectFinancingLeaseLeaseIncome" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_OperatingLeaseOtherOperatingLeasingGains" abstract="false" name="OperatingLeaseOtherOperatingLeasingGains" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_SalesTypeAndDirectFinancingLeasesUnearnedIncome" abstract="false" name="SalesTypeAndDirectFinancingLeasesUnearnedIncome" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_NetInvestmentInSalesTypeAndDirectFinancingLeases" abstract="false" name="NetInvestmentInSalesTypeAndDirectFinancingLeases" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_InstitutionalBankMember" abstract="true" name="InstitutionalBankMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_PurchasedCreditCardRelationshipIntangibleMember" abstract="true" name="PurchasedCreditCardRelationshipIntangibleMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_NMTCMember" abstract="true" name="NMTCMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
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  <xs:element id="key_VariableInterestSponsorsMember" abstract="true" name="VariableInterestSponsorsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_MaximumExposureToLossUnconsolidatedVie" abstract="false" name="MaximumExposureToLossUnconsolidatedVie" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_IncomeTaxBenefitExpenseOnSecuritiesTransactions" abstract="false" name="IncomeTaxBenefitExpenseOnSecuritiesTransactions" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_DeferredTaxAssetsTaxDeferredExpenseOperatingLeaseLiabilities" abstract="false" name="DeferredTaxAssetsTaxDeferredExpenseOperatingLeaseLiabilities" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_DeferredTaxAssetsPartnershipInvestment" abstract="false" name="DeferredTaxAssetsPartnershipInvestment" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_DeferredTaxLiabilitiesStateTaxes" abstract="false" name="DeferredTaxLiabilitiesStateTaxes" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_DeferredTaxLiabilitiesOperatingLeaseRightOfUseAssets" abstract="false" name="DeferredTaxLiabilitiesOperatingLeaseRightOfUseAssets" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_FirstNiagaraBankN.A.Member" abstract="true" name="FirstNiagaraBankN.A.Member" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_IncomeTaxesLineItems" abstract="true" name="IncomeTaxesLineItems" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
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  <xs:element id="key_UnrecognizedTaxBenefitsIncludingIncomeTaxPenaltiesAndInterestAccrued" abstract="false" name="UnrecognizedTaxBenefitsIncludingIncomeTaxPenaltiesAndInterestAccrued" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_EffectiveIncomeTaxRateReconciliationCorporateOwnedLifeInsuranceIncomeAmount" abstract="false" name="EffectiveIncomeTaxRateReconciliationCorporateOwnedLifeInsuranceIncomeAmount" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_EffectiveIncomeTaxRateReconciliationFDICInsuranceAmount" abstract="false" name="EffectiveIncomeTaxRateReconciliationFDICInsuranceAmount" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_EffectiveIncomeTaxRateReconciliationAmortizationOfTaxAdvantagedInvestmentsAmount" abstract="false" name="EffectiveIncomeTaxRateReconciliationAmortizationOfTaxAdvantagedInvestmentsAmount" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_EffectiveIncomeTaxRateReconciliationAmortizationOfTaxAdvantagedInvestmentsPercent" abstract="false" name="EffectiveIncomeTaxRateReconciliationAmortizationOfTaxAdvantagedInvestmentsPercent" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
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  <xs:element id="key_GovernmentGuaranteedLoansMember" abstract="true" name="GovernmentGuaranteedLoansMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_GovernmentGuaranteedAndPrivateEducationLendingBusinessMember" abstract="true" name="GovernmentGuaranteedAndPrivateEducationLendingBusinessMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_VestingContingentOnPerformanceAndServiceConditionsPayableInStockMember" abstract="true" name="VestingContingentOnPerformanceAndServiceConditionsPayableInStockMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_VestingContingentOnPerformanceAndServiceConditionsPayableInCashMember" abstract="true" name="VestingContingentOnPerformanceAndServiceConditionsPayableInCashMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_LongTermIncentiveCompensationProgramMember" abstract="true" name="LongTermIncentiveCompensationProgramMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_DiscountedStockPurchasePlanMember" abstract="true" name="DiscountedStockPurchasePlanMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_DeferredCashAwardsMember" abstract="true" name="DeferredCashAwardsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_RestrictedStockUnitMember" abstract="true" name="RestrictedStockUnitMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_EquityBasedPerformanceStockUnitsMember" abstract="true" name="EquityBasedPerformanceStockUnitsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_PerformanceUnitsMember" abstract="true" name="PerformanceUnitsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_DeferredCompensationPlansAndOtherRestrictedStockAwardMember" abstract="true" name="DeferredCompensationPlansAndOtherRestrictedStockAwardMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_DeferredCompensationPlansMember" abstract="true" name="DeferredCompensationPlansMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_SharebasedCompensationArrangementbySharebasedPaymentAwardPeriodApplicabletoOutstandingStockMaximum" abstract="false" name="SharebasedCompensationArrangementbySharebasedPaymentAwardPeriodApplicabletoOutstandingStockMaximum" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
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  <xs:element id="key_ShareBasedCompensationArrangementByShareBasedPaymentAwardVestingPercentageOfStockOptionsGrantedToEmployeesOtherThanExecutiveOfficers" abstract="false" name="ShareBasedCompensationArrangementByShareBasedPaymentAwardVestingPercentageOfStockOptionsGrantedToEmployeesOtherThanExecutiveOfficers" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
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  <xs:element id="key_OpportunitiesForEmployeesToPurchaseCommonSharesAtDiscount" abstract="false" name="OpportunitiesForEmployeesToPurchaseCommonSharesAtDiscount" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
  <xs:element id="key_MaximumLimitOfPurchaseOfSharesInAnyMonth" abstract="false" name="MaximumLimitOfPurchaseOfSharesInAnyMonth" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_MaximumLimitOfPurchaseOfSharesInAnyCalendarYear" abstract="false" name="MaximumLimitOfPurchaseOfSharesInAnyCalendarYear" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_VestingContingentOnServiceConditionsMember" abstract="true" name="VestingContingentOnServiceConditionsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_ShareBasedCompensationArrangementByShareBasedPaymentAwardsEquityInstrumentsOtherThanOptionsForfeitedInPeriodWeightedAverageGrantDateFairValue" abstract="false" name="ShareBasedCompensationArrangementByShareBasedPaymentAwardsEquityInstrumentsOtherThanOptionsForfeitedInPeriodWeightedAverageGrantDateFairValue" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:perShareItemType"/>
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  <xs:element id="key_PeriodOfServiceUnderConditionOne" abstract="false" name="PeriodOfServiceUnderConditionOne" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="key_AgeOfEmployeesUnderConditionTwo" abstract="false" name="AgeOfEmployeesUnderConditionTwo" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="key_PeriodOfServiceUnderConditionTwo" abstract="false" name="PeriodOfServiceUnderConditionTwo" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="key_MinimumPeriodOfServiceAtTimeOfTerminationHiredBeforeTwoThousandOne" abstract="false" name="MinimumPeriodOfServiceAtTimeOfTerminationHiredBeforeTwoThousandOne" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="key_PercentageIncreaseOrDecreaseInExpectedReturnOnPlanAssets" abstract="false" name="PercentageIncreaseOrDecreaseInExpectedReturnOnPlanAssets" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
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  <xs:element id="key_PercentageIncreaseOrDecreaseInAssumedDiscountRate" abstract="false" name="PercentageIncreaseOrDecreaseInAssumedDiscountRate" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
  <xs:element id="key_EstimatedChangeInNetPensionCostDueToDiscountRate" abstract="false" name="EstimatedChangeInNetPensionCostDueToDiscountRate" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_ExpectedReturnOnPlanAssetsOnEstimatingOneYearPensionCost" abstract="false" name="ExpectedReturnOnPlanAssetsOnEstimatingOneYearPensionCost" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
  <xs:element id="key_DefinedContributionPlanEmployerDiscretionaryContributionRequiredServicePeriod" abstract="false" name="DefinedContributionPlanEmployerDiscretionaryContributionRequiredServicePeriod" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
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  <xs:element id="key_DefinedBenefitPlanInsuranceInvestmentContractsAndPooledSeparateAccountsMember" abstract="true" name="DefinedBenefitPlanInsuranceInvestmentContractsAndPooledSeparateAccountsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
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  <xs:element id="key_FederalReserveBankOfClevelandMember" abstract="true" name="FederalReserveBankOfClevelandMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_CashReserveDepositedAtFederalReserveBank" abstract="false" name="CashReserveDepositedAtFederalReserveBank" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_SeniorNotesDue20272039Member" abstract="true" name="SeniorNotesDue20272039Member" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_SubordinatedNotesDue20262032Member" abstract="true" name="SubordinatedNotesDue20262032Member" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_SecuredBorrowingMember" abstract="true" name="SecuredBorrowingMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
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  <xs:element id="key_CommercialRealEstateAndConstructionMember" abstract="true" name="CommercialRealEstateAndConstructionMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_CreditCardsMember" abstract="true" name="CreditCardsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
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  <xs:element id="key_CommercialLettersOfCredit" abstract="false" name="CommercialLettersOfCredit" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_PurchaseCardCommitments" abstract="false" name="PurchaseCardCommitments" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_GuarantorObligationsMaximumExposureUndiscountedasPercentageofTotalLoansOutstanding" abstract="false" name="GuarantorObligationsMaximumExposureUndiscountedasPercentageofTotalLoansOutstanding" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
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  <xs:element id="key_AccumulatedDefinedBenefitPlansAdjustmentSettlementLossAttributableToParentMember" abstract="true" name="AccumulatedDefinedBenefitPlansAdjustmentSettlementLossAttributableToParentMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_ScotiabankInvestmentAgreementMember" abstract="true" name="ScotiabankInvestmentAgreementMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_BankingSubsidiaryMember" abstract="true" name="BankingSubsidiaryMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_DividendPayingCapacity" abstract="false" name="DividendPayingCapacity" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_ShortTermInvestmentsHeldForDischargeOfObligations" abstract="false" name="ShortTermInvestmentsHeldForDischargeOfObligations" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_InterestIncomeExpenseNetTaxableEquivalent" abstract="false" name="InterestIncomeExpenseNetTaxableEquivalent" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_FinancingReceivableAllowanceForCreditLossesLendingRelatedCommitments" abstract="false" name="FinancingReceivableAllowanceForCreditLossesLendingRelatedCommitments" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
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  <xs:element id="key_AverageLoansAndLeases" abstract="false" name="AverageLoansAndLeases" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_AverageAssets" abstract="false" name="AverageAssets" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_AverageDeposits" abstract="false" name="AverageDeposits" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_OtherFinancialDataAbstract" abstract="true" name="OtherFinancialDataAbstract" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:stringItemType"/>
  <xs:element id="key_CapitalExpendituresAdditionsToAssets" abstract="false" name="CapitalExpendituresAdditionsToAssets" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_BankMember" abstract="true" name="BankMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_NonbankSubsidiariesMember" abstract="true" name="NonbankSubsidiariesMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_InterestIncomeFromSubsidiaries" abstract="false" name="InterestIncomeFromSubsidiaries" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_PersonnelAndOtherExpense" abstract="false" name="PersonnelAndOtherExpense" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_InterestAndNonInterestExpenses" abstract="false" name="InterestAndNonInterestExpenses" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_IncomeLossBeforeEquityInNetIncomeLossLessDividendsFromSubsidiaries" abstract="false" name="IncomeLossBeforeEquityInNetIncomeLossLessDividendsFromSubsidiaries" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="key_TrustAndInvestmentServicesMember" abstract="true" name="TrustAndInvestmentServicesMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_ServiceChargesOnDepositAccountsMember" abstract="true" name="ServiceChargesOnDepositAccountsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_CardsAndPaymentsMember" abstract="true" name="CardsAndPaymentsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="key_OtherNoninterestIncomeMember" abstract="true" name="OtherNoninterestIncomeMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
</xs:schema>
