v3.26.1
Pay vs Performance Disclosure - USD ($)
2 Months Ended 10 Months Ended 12 Months Ended
Jan. 31, 2026
Dec. 04, 2025
Jan. 31, 2026
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Pay vs Performance Disclosure              
Pay vs Performance Disclosure, Table    
Value of Initial Fixed $100 Investment Based on:
Fiscal Year(1)
Summary Compensation Table Total for First PEO
Compensation Actually Paid to First PEO(2)
Summary Compensation Table Total for Second PEO
Compensation Actually Paid to Second PEO(2)
Summary Compensation Table Total for Third PEO
Compensation Actually Paid to Third PEO(2)
Average Summary Compensation Table Total for Non-PEO NEOs(3)
Average Compensation Actually Paid to Non-PEO NEOs(3)
Company Total Shareholder Return(4)
Peer Group Total Shareholder Return(5)
Net Loss (millions)
Company Selected Measure: Billings
(millions) (6)
2026$9,576,002$3,395,486$—$—$2,194,039$1,729,820$3,158,961$3,119,412$9.26$256.43$(59.3)$318.7
2025$2,689,747$704,372$—$—$—$—$1,328,486$917,712$13.36$204.12$(81.9)$310.1
2024$13,847,800$10,798,300$827,312$(1,174,372)$—$—$2,509,411$1,716,485$17.15$159.97$(75.6)$321.1
2023$95,002$(18,141,098)$7,815,728$462,588$—$—$3,886,205$(765,462)$24.47$106.58$(105.6)$323.8
2022$8,007,285$1,363,710$—$—$—$—$4,116,694$2,607,066$74.08$126.43$(102.1)$296.5
       
Company Selected Measure Name     billings        
Named Executive Officers, Footnote     For fiscal 2026, Joshua G. James served as our principal executive officer (“PEO”) from the beginning of the fiscal year to December 4, 2025 when Daren Thayne was appointed as interim PEO (designated Third PEO) for the remainder of the fiscal year. Our non-PEO named executive officers (“NEOs”) for fiscal 2026 were Tod Crane and Mark Maughan. For fiscal 2025, Joshua G. James served as our PEO and our Non-PEO NEOs were Tod Crane, David Jolley, and Daren Thayne. For fiscal 2024, Joshua G. James served as our first PEO, John Mellor served as our second PEO and our Non-PEO NEOs were Bruce Felt, David Jolley, and Daren Thayne. For fiscal 2023, Joshua G. James served as our first PEO, John Mellor served as our second PEO and our Non-PEO NEOs were Bruce Felt, Catherine Wong, and Daren Thayne. For fiscal 2022, Joshua G. James served as our PEO and our Non-PEO NEOs were Bruce Felt and Catherine Wong.        
Peer Group Issuers, Footnote     The peer group used is the S&P 500 Information Technology Index, as used in the performance graph shown in our annual report pursuant to Item 201(e) of Regulation S-K. Total shareholder return is calculated by assuming that a $100 investment was made at the close of trading on January 31, 2021 and reinvesting all dividends until the last day of each reported fiscal year. Total shareholder returns for fiscal years 2022, 2023, 2024, 2025 and 2026 have been updated to reflect our fiscal year end instead of the calendar year end previously used.        
Adjustment To PEO Compensation, Footnote     The following table presents a reconciliation of total compensation paid to our PEOs for the fiscal years shown in the Summary Compensation Table, further above, to the compensation actually paid to our PEOs, calculated in accordance with Item 402(v) of Regulation S-K, as reported in the Pay Versus Performance table to which this footnote relates:
First PEOSecond PEOThird PEO
20222023202420252026202320242026
Summary Compensation Table Total(a)
$8,007,285$95,002$13,847,800$2,689,747$9,576,002$7,815,728$827,312$2,194,039
Subtract Grant Date Fair Value of Option Awards and Stock Awards Granted in Fiscal Year(b)
$(7,478,400)$—$(13,376,000)$(2,171,730)$(8,357,004)$(7,359,007)$—$(1,135,598)
Add Fair Value at Fiscal Year-End of Outstanding and Unvested Option Awards and Stock Awards Granted in Fiscal Year(c)
$5,635,200$—$10,326,500$2,117,500$1,758,515$2,952,747$—$410,900
Add Change in Fair Value of Outstanding and Unvested Option Awards and Stock Awards Granted in Prior Fiscal Years(c)
$(5,545,125)$—$—$(1,282,500)$(1,178,125)$(2,162,188)$(458,884)$(279,500)
Adjust for Fair Value at Vesting of Option Awards and Stock Awards Granted in Fiscal Year That Vested During Fiscal Year(c)
$—$—$—$341,730$360,004$466,764$—$233,998
Adjust for Change in Fair Value as of Vesting Date of Option Awards and Stock Awards Granted in Prior Fiscal Years For Which Applicable Vesting Conditions Were Satisfied During Fiscal Year(c)
$744,750$78,300$—$(990,375)$1,236,094$(1,251,456)$(401,139)$305,981
Subtract Fair Value as of Prior Fiscal Year-End of Option Awards and Stock Awards Granted in Prior Fiscal Years That Failed to Meet Applicable Vesting Conditions During Fiscal Year(c)
$—$(18,314,400)$—$—$—$—$(1,141,661)$—
Add Value of Dividends or other Earnings Paid on Stock or Option Awards not Otherwise Reflected in Fair Value or Total Compensation
$—$—$—$—$—$—$—$—
Compensation Actually Paid$1,363,710$(18,141,098)$10,798,300$704,372$3,395,486$462,588$(1,174,372)$1,729,820
(a)    We have not reported any amounts in our Summary Compensation Table with respect to “Change in Pension and Nonqualified Deferred Compensation” and, accordingly, the adjustments with respect to such items prescribed by the pay-versus-performance rules are not relevant to our analysis and no adjustments have been made.
(b)    The amounts reflect the aggregate grant date fair value reported in the “Stock Awards” columns in the Summary Compensation Table for the applicable year.
(c)    In accordance with Item 402(v) requirements, the fair values of unvested and outstanding equity awards to our PEOs and NEOs were remeasured as of the end of each fiscal year, and as of each vesting date, during the years displayed in the table above. We approached the determination of fair value in the same way as we historically have determined fair value and fair values as of each measurement date were determined using valuation assumptions and methodologies (including expected term, volatility, dividend yield, and risk-free interest rates) that are generally consistent with those used to estimate fair value at grant under US GAAP. For a discussion of valuation assumptions used in the calculation of such amounts, see the notes to our financial statements included in our annual report on Form 10-K for the fiscal year ended January 31, 2026.
       
Non-PEO NEO Average Total Compensation Amount     $ 3,158,961 $ 1,328,486 $ 2,509,411 $ 3,886,205 $ 4,116,694
Non-PEO NEO Average Compensation Actually Paid Amount     $ 3,119,412 917,712 1,716,485 (765,462) 2,607,066
Adjustment to Non-PEO NEO Compensation Footnote     The following table presents a reconciliation of average total compensation paid to our Non-PEO NEOs for the fiscal years shown in the Summary Compensation Table, further above, to the average compensation actually paid to our Non-PEO NEOs, calculated in accordance with Item 402(v) of Regulation S-K, as reported in the Pay Versus Performance table to which this footnote relates:
20222023202420252026
Summary Compensation Table Total(a)
$4,116,694$3,886,205$2,509,411$1,328,486$3,158,961
Subtract Grant Date Fair Value of Option Awards and Stock Awards Granted in Fiscal Year(b)
$(3,116,000)$(3,275,630)$(2,059,308)$(930,274)$(1,365,560)
Add Fair Value at Fiscal Year-End of Outstanding and Unvested Option Awards and Stock Awards Granted in Fiscal Year(c)
$2,348,000$1,226,009$1,539,917$741,125$924,525
Add Change in Fair Value of Outstanding and Unvested Option Awards and Stock Awards Granted in Prior Fiscal Years(c)
$(970,398)$(2,296,511)$(189,468)$(208,326)$(114,767)
Adjust for Fair Value at Vesting of Option Awards and Stock Awards Granted in Fiscal Year That Vested During Fiscal Year(c)
$—$574,825$83,367$188,632$298,760
Adjust for Change in Fair Value as of Vesting Date of Option Awards and Stock Awards Granted in Prior Fiscal Years For Which Applicable Vesting Conditions Were Satisfied During Fiscal Year(c)
$228,770$(880,360)$(167,434)$(201,931)$217,493
Subtract Fair Value as of Prior Fiscal Year-End of Option Awards and Stock Awards Granted in Prior Fiscal Years That Failed to Meet Applicable Vesting Conditions During Fiscal Year(c)
$—$—$—$—$—
Add Value of Dividends or other Earnings Paid on Stock or Option Awards not Otherwise Reflected in Fair Value or Total Compensation
$—$—$—$—$—
Compensation Actually Paid$2,607,066$(765,462)$1,716,485$917,712$3,119,412
(a)    We have not reported any amounts in our Summary Compensation Table with respect to “Change in Pension and Nonqualified Deferred Compensation” and, accordingly, the adjustments with respect to such items prescribed by the pay-versus-performance rules are not relevant to our analysis and no adjustments have been made.
(b)    The amounts reflect the aggregate grant date fair value reported in the “Stock Awards” columns in the Summary Compensation Table for the applicable year.
(c)    In accordance with Item 402(v) requirements, the fair values of unvested and outstanding equity awards to our PEOs and NEOs were remeasured as of the end of each fiscal year, and as of each vesting date, during the years displayed in the table above. We approached the determination of fair value in the same way as we historically have determined fair value and fair values as of each measurement date were determined using valuation assumptions and methodologies (including expected term, volatility, dividend yield, and risk-free interest rates) that are generally consistent with those used to estimate fair value at grant under US GAAP. For a discussion of valuation assumptions used in the calculation of such amounts, see the notes to our financial statements included in our annual report on Form 10-K for the fiscal year ended January 31, 2026.
       
Compensation Actually Paid vs. Total Shareholder Return    
The following graphs illustrate the relationship between compensation actually paid (CAP) to our PEOs and average compensation actually paid to our Non-PEO NEOs for fiscal years 2026, 2025, 2024, 2023 and 2022 versus (i) our cumulative total shareholder return (TSR) and our peer group’s TSR for the years shown, (ii) our net income, and (iii) our billings.
image.jpg
       
Compensation Actually Paid vs. Net Income    
The following graphs illustrate the relationship between compensation actually paid (CAP) to our PEOs and average compensation actually paid to our Non-PEO NEOs for fiscal years 2026, 2025, 2024, 2023 and 2022 versus (i) our cumulative total shareholder return (TSR) and our peer group’s TSR for the years shown, (ii) our net income, and (iii) our billings.
image-2.jpg
       
Compensation Actually Paid vs. Company Selected Measure    
The following graphs illustrate the relationship between compensation actually paid (CAP) to our PEOs and average compensation actually paid to our Non-PEO NEOs for fiscal years 2026, 2025, 2024, 2023 and 2022 versus (i) our cumulative total shareholder return (TSR) and our peer group’s TSR for the years shown, (ii) our net income, and (iii) our billings.
image-3.jpg
       
Total Shareholder Return Vs Peer Group    
The following graphs illustrate the relationship between compensation actually paid (CAP) to our PEOs and average compensation actually paid to our Non-PEO NEOs for fiscal years 2026, 2025, 2024, 2023 and 2022 versus (i) our cumulative total shareholder return (TSR) and our peer group’s TSR for the years shown, (ii) our net income, and (iii) our billings.
image.jpg
       
Tabular List, Table    
Most Important Financial Measures for Fiscal 2026
Gross Retention Rate
Remaining Performance Obligations
Subscription Annual Contract Value
Billings
Adjusted Free Cash Flow (Annual)
Adjusted Free Cash Flow (Quarterly)
Subscription Gross Margin
Strategic Partner Annual Contract Value
Operating Margin
       
Total Shareholder Return Amount     $ 9.26 13.36 17.15 24.47 74.08
Peer Group Total Shareholder Return Amount     256.43 204.12 159.97 106.58 126.43
Net Income (Loss)     $ (59,300,000) $ (81,900,000) $ (75,600,000) $ (105,600,000) $ (102,100,000)
Company Selected Measure Amount     318,700,000 310,100,000 321,100,000 323,800,000 296,500,000
Additional 402(v) Disclosure     Total shareholder return is calculated by assuming that a $100 investment was made at the closing of trading on January 31, 2021, the last trading day prior to the earliest fiscal year shown in the table above, and reinvesting all dividends until the last day of each reported fiscal year. Total shareholder returns for fiscal years 2022, 2023, 2024, 2025 and 2026 have been updated to reflect our fiscal year end instead of the calendar year end previously used.        
Measure:: 1              
Pay vs Performance Disclosure              
Name     Gross Retention Rate        
Measure:: 2              
Pay vs Performance Disclosure              
Name     Remaining Performance Obligations        
Measure:: 3              
Pay vs Performance Disclosure              
Name     Subscription Annual Contract Value        
Measure:: 4              
Pay vs Performance Disclosure              
Name     Billings        
Non-GAAP Measure Description     In our assessment, billings is the most important financial performance measure that we used in fiscal 2026 to link compensation actually paid to performance. Billings is a non-GAAP financial measure. See Appendix A for a reconciliation of Billings to related GAAP metrics.        
Measure:: 5              
Pay vs Performance Disclosure              
Name     Adjusted Free Cash Flow (Annual)        
Measure:: 6              
Pay vs Performance Disclosure              
Name     Adjusted Free Cash Flow (Quarterly)        
Measure:: 7              
Pay vs Performance Disclosure              
Name     Subscription Gross Margin        
Measure:: 8              
Pay vs Performance Disclosure              
Name     Strategic Partner Annual Contract Value        
Measure:: 9              
Pay vs Performance Disclosure              
Name     Operating Margin        
Joshua G. James [Member]              
Pay vs Performance Disclosure              
PEO Total Compensation Amount     $ 9,576,002 $ 2,689,747 $ 13,847,800 $ 95,002 $ 8,007,285
PEO Actually Paid Compensation Amount     3,395,486 $ 704,372 $ 10,798,300 $ (18,141,098) $ 1,363,710
PEO Name   Joshua G. James   Joshua G. James Joshua G. James Joshua G. James Joshua G. James
Daren Thayne [Member]              
Pay vs Performance Disclosure              
PEO Total Compensation Amount     2,194,039        
PEO Actually Paid Compensation Amount     1,729,820        
PEO Name Daren Thayne            
John Mellor [Member]              
Pay vs Performance Disclosure              
PEO Total Compensation Amount         $ 827,312 $ 7,815,728  
PEO Actually Paid Compensation Amount         $ (1,174,372) $ 462,588  
PEO Name         John Mellor John Mellor  
PEO | Joshua G. James [Member] | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     (8,357,004) $ (2,171,730) $ (13,376,000) $ 0 $ (7,478,400)
PEO | Joshua G. James [Member] | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     1,758,515 2,117,500 10,326,500 0 5,635,200
PEO | Joshua G. James [Member] | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     (1,178,125) (1,282,500) 0 0 (5,545,125)
PEO | Joshua G. James [Member] | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     360,004 341,730 0 0 0
PEO | Joshua G. James [Member] | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     1,236,094 (990,375) 0 78,300 744,750
PEO | Joshua G. James [Member] | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     0 0 0 (18,314,400) 0
PEO | Joshua G. James [Member] | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     0 0 0 0 0
PEO | Daren Thayne [Member] | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     (1,135,598)        
PEO | Daren Thayne [Member] | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     410,900        
PEO | Daren Thayne [Member] | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     (279,500)        
PEO | Daren Thayne [Member] | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     233,998        
PEO | Daren Thayne [Member] | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     305,981        
PEO | Daren Thayne [Member] | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     0        
PEO | Daren Thayne [Member] | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     0        
PEO | John Mellor [Member] | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount         0 (7,359,007)  
PEO | John Mellor [Member] | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount         0 2,952,747  
PEO | John Mellor [Member] | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount         (458,884) (2,162,188)  
PEO | John Mellor [Member] | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount         0 466,764  
PEO | John Mellor [Member] | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount         (401,139) (1,251,456)  
PEO | John Mellor [Member] | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount         (1,141,661) 0  
PEO | John Mellor [Member] | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount         0 0  
Non-PEO NEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     (1,365,560) (930,274) (2,059,308) (3,275,630) (3,116,000)
Non-PEO NEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     924,525 741,125 1,539,917 1,226,009 2,348,000
Non-PEO NEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     (114,767) (208,326) (189,468) (2,296,511) (970,398)
Non-PEO NEO | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     298,760 188,632 83,367 574,825 0
Non-PEO NEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     217,493 (201,931) (167,434) (880,360) 228,770
Non-PEO NEO | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     0 0 0 0 0
Non-PEO NEO | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year              
Pay vs Performance Disclosure              
Adjustment to Compensation, Amount     $ 0 $ 0 $ 0 $ 0 $ 0