v3.26.1
Revenue Recognition
 9 Months Ended
Apr. 30, 2026
Revenue from Contract with Customer [Abstract]  
Revenue Recognition Revenue Recognition
Disaggregation of Revenue
Subscription and support revenue is recognized over time and accounted for approximately 98% of our revenue for each of the three and nine months ended April 30, 2026 and 2025, respectively.
The following table summarizes the revenue by region based on the shipping address of customers who have contracted to use our cloud platform:
Three Months Ended April 30,Nine Months Ended April 30,
2026202520262025
Amount% RevenueAmount% RevenueAmount% RevenueAmount% Revenue
(in thousands, except for percentage data)
United States$452,617 53 %$342,994 51 %$1,311,906 53 %$990,694 51 %
Europe, Middle East and Africa 236,364 28 %203,023 30 %677,034 28 %582,004 30 %
Asia Pacific132,072 16 %107,351 16 %378,730 15 %309,550 16 %
Other29,422 3 %24,666 3 %86,668 4 %71,641 3 %
Total$850,475 100 %$678,034 100 %$2,454,338 100 %$1,953,889 100 %
The following table summarizes the revenue from contracts by type of customer:
Three Months Ended April 30,Nine Months Ended April 30,
2026202520262025
Amount% RevenueAmount% RevenueAmount% RevenueAmount% Revenue
(in thousands, except for percentage data)
Channel partners$718,853 85 %$597,890 88 %$2,073,322 84 %$1,729,238 89 %
Direct customers131,622 15 %80,144 12 %381,016 16 %224,651 11 %
Total$850,475 100 %$678,034 100 %$2,454,338 100 %$1,953,889 100 %

Significant Customers
No single customer accounted for 10% or more of the total revenue during the periods presented. The following table summarizes the concentration of 10% or more of the total balance of accounts receivable, net:
April 30, 2026July 31, 2025
Channel partner A12%12%
Contract Balances
Contract liabilities consist of deferred revenue and include payments received in advance of performance under the contract. Such amounts are recognized as revenue over the contractual period. Deferred revenue, including current and noncurrent balances as of April 30, 2026 and July 31, 2025 was $2,477.2 million and $2,468.0 million, respectively. In the nine months ended April 30, 2026 and 2025, we recognized revenue of $1,776.5 million and $1,432.1 million, respectively, that was included in the corresponding contract liability balance at the beginning of these periods.
Remaining Performance Obligations
The typical subscription and support term is one to three years. Most of our subscription and support contracts are non-cancelable over the contractual term. However, customers typically have the right to terminate their contracts for cause, if we fail to perform. As of April 30, 2026, the aggregate amount of the transaction price allocated to remaining performance obligations was $6,459.3 million. We expect to recognize 46% of the transaction price over the next 12 months and 91% of the transaction price over the next three years, with the remainder recognized thereafter.
Costs to Obtain and Fulfill a Contract
We capitalize sales commission and associated payroll taxes paid to sales personnel that are incremental to the acquisition of customer contracts. These costs are recorded as deferred contract acquisition costs in the condensed consolidated balance sheets.
The activity of the deferred contract acquisition costs consisted of the following:
Three Months Ended April 30,Nine Months Ended April 30,
2026202520262025
(in thousands)
Beginning balance
$519,304 $440,365 $509,541 $445,398 
Capitalization of contract acquisition costs77,264 65,828 184,660 139,986 
Amortization of deferred contract acquisition costs(52,042)(42,308)(149,675)(121,499)
Ending balance
$544,526 $463,885 $544,526 $463,885 
The outstanding balance of the deferred contract acquisition costs consisted of the following:
April 30, 2026July 31, 2025
(in thousands)
Deferred contract acquisition costs, current$196,706 $180,819 
Deferred contract acquisition costs, noncurrent347,820 328,722 
Total deferred contract acquisition costs$544,526 $509,541