| Employees |
This note shows the average number of people employed by the Group during the year, in which areas of our business our employees work and where they are based. It also shows total employment costs.
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2026 Employees |
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2025 Employees |
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2024 Employees |
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By activity |
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Operations |
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15,371 |
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15,440 |
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15,707 |
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Selling and distribution |
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20,695 |
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21,830 |
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22,928 |
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Customer care and administration |
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56,922 |
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55,564 |
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57,647 |
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By segment |
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Germany |
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13,568 |
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14,341 |
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15,115 |
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UK |
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12,416 |
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9,332 |
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9,640 |
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Other Europe |
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11,635 |
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11,744 |
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11,441 |
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Africa |
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14,676 |
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14,036 |
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13,578 |
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Türkiye |
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3,143 |
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3,164 |
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3,126 |
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Common Functions |
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37,550 |
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36,163 |
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34,273 |
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- Of which: Shared operations |
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- Of which: Corporate services |
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Discontinued operations |
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– |
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4,054 |
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9,109 |
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Total |
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| The cost incurred in respect of these employees (including Directors) was:
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2026 €m |
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2025 |
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2024 |
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Wages and salaries |
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4,521 |
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4,369 |
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4,674 |
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Social security costs |
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602 |
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512 |
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497 |
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Other pension costs (note 25 ‘Post employment benefits’) |
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248 |
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245 |
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217 |
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Share-based payments (note 26 ‘Shared-based payments’) |
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103 |
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110 |
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110 |
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Discontinued operations |
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– |
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286 |
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748 |
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Total |
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