v3.26.1
Employees (Details)
€ in Millions
 12 Months Ended
Mar. 31, 2026
EUR (€)
employee
Mar. 31, 2025
EUR (€)
employee
Mar. 31, 2024
EUR (€)
employee
Employees      
Total number of employees 92,988 88,780 87,173
Costs incurred in respect of employees      
Wages and salaries | € € 4,521 € 4,369 € 4,674
Social security costs | € 602 512 497
Other pension costs (note 25 'Post employment benefits') | € 248 245 217
Share-based payments (note 26 'Shared-based payments') | € 103 110 110
Total | € € 5,474 € 5,236 € 5,498
Discontinued operations      
Employees      
Total number of employees 0 4,054 9,109
Costs incurred in respect of employees      
Total | € € 0 € 286 € 748
Aggregate continuing and discontinued operations      
Employees      
Operations 15,371 15,440 15,707
Selling and distribution 20,695 21,830 22,928
Customer care and administration 56,922 55,564 57,647
Total number of employees 92,988 92,834 96,282
Costs incurred in respect of employees      
Total | € € 5,474 € 5,522 € 6,246
Germany      
Employees      
Total number of employees 13,568 14,341 15,115
UK      
Employees      
Total number of employees 12,416 9,332 9,640
Other Europe      
Employees      
Total number of employees 11,635 11,744 11,441
Africa      
Employees      
Total number of employees 14,676 14,036 13,578
Türkiye      
Employees      
Total number of employees 3,143 3,164 3,126
Common Functions      
Employees      
Total number of employees 37,550 36,163 34,273
Shared operations [Member]      
Employees      
Total number of employees 36,790 35,338 33,359
Corporate services [Member]      
Employees      
Total number of employees 760 825 914