v3.26.1
Restructuring - Narrative (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Apr. 30, 2026
Apr. 30, 2025
Jul. 31, 2025
Jan. 31, 2026
Restructuring Cost and Reserve [Line Items]        
Restructuring Charges [1] $ 0 $ 166    
Fiscal 2027 Restructuring Plan        
Restructuring Cost and Reserve [Line Items]        
Percent of positions eliminated 2.00%      
Restructuring liability $ 5     $ 41
Restructuring and related costs       135
Restructuring Charges $ 0      
Fiscal 2027 Restructuring Plan | Workforce Reduction        
Restructuring Cost and Reserve [Line Items]        
Restructuring and related costs       55
Fiscal 2027 Restructuring Plan | Office Space Reduction and Other Long-Lived Assets        
Restructuring Cost and Reserve [Line Items]        
Restructuring and related costs       80
Fiscal 2026 Restructuring Plan        
Restructuring Cost and Reserve [Line Items]        
Percent of positions eliminated     7.50%  
Restructuring liability       0
Restructuring and related costs       233
Restructuring Charges   $ 166    
Fiscal 2026 Restructuring Plan | Workforce Reduction        
Restructuring Cost and Reserve [Line Items]        
Restructuring and related costs       196
Fiscal 2026 Restructuring Plan | Office Space Reduction and Other Long-Lived Assets        
Restructuring Cost and Reserve [Line Items]        
Restructuring and related costs       $ 37
[1]
(1) Costs and expenses include share-based compensation expense as follows:
Three Months Ended April 30,
20262025
Costs of subscription services$37 $42 
Costs of professional services26 30 
Product development184 183 
Sales and marketing90 92 
General and administrative72 70 
Restructuring0 42 
Total share-based compensation expense$409 $459