Revenue Recognition |
3 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Mar. 31, 2026 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Revenue from Contract with Customer [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Revenue Recognition | NOTE 3. REVENUE RECOGNITION
The following table presents the Company’s consolidated revenue from sales to unaffiliated customers disaggregated by revenue source:
Accounts Receivable and Allowance for Credit Losses
The Company had accounts receivable related to revenue from Direct-to-Enterprise (“DTE”) customers of $11.5 million and $8.8 million at March 31, 2026 and December 31, 2025, respectively. As of March 31, 2026 and December 31, 2025, the balance of accounts receivable related to revenue from Health insurance plans (commercial and government) and employee assistance programs (“Payor”) customers was $12.1 million and $7.3 million, respectively. Accounts receivable is stated net of credit loss allowance. The Company’s methodology for estimating credit loss is generally based on historical collection experience, customer creditworthiness, current and future economic and market conditions. Additionally, specific allowance amounts are established to record the appropriate provision for customers that have a higher probability of default. Accounts receivables are written off after all reasonable means of collection have been exhausted. Credit losses were immaterial for the three months ended March 31, 2026 and 2025.
Deferred Revenue The Company records deferred revenue when cash payments from customers are received in advance of the Company's performance obligation to provide services. As of March 31, 2026 and December 31, 2025, deferred revenue related mainly to the Company's Consumer subscription business. The Company expects to satisfy the majority of its performance obligations associated with deferred revenue within one year or less. Revenue recognized in the three months ended March 31, 2026 and 2025 that was included in the deferred revenue balance at the beginning of each reporting period was $0.9 million and $1.7 million, respectively. |
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