0000001 - Document - Cover link:presentationLink link:calculationLink link:definitionLink 9952151 - Statement - Condensed Consolidated Balance Sheets link:presentationLink link:calculationLink link:definitionLink 9952152 - Statement - Condensed Consolidated Balance Sheets (Parenthetical) link:presentationLink link:calculationLink link:definitionLink 9952153 - Statement - Condensed Consolidated Statements of Operations link:presentationLink link:calculationLink link:definitionLink 9952154 - Statement - Condensed Consolidated Statements of Comprehensive Loss link:presentationLink link:calculationLink link:definitionLink 9952155 - Statement - Condensed Consolidated Statements of Stockholders’ Equity link:presentationLink link:calculationLink link:definitionLink 9952156 - Statement - Condensed Consolidated Statements of Cash Flows link:presentationLink link:calculationLink link:definitionLink 9952157 - Disclosure - Organization and description of business link:presentationLink link:calculationLink link:definitionLink 9952158 - Disclosure - Summary of significant accounting policies link:presentationLink link:calculationLink link:definitionLink 9952159 - Disclosure - Revenue recognition link:presentationLink link:calculationLink link:definitionLink 9952160 - Disclosure - Investments and fair value measurements link:presentationLink link:calculationLink link:definitionLink 9952161 - Disclosure - Consolidated balance sheet components link:presentationLink link:calculationLink link:definitionLink 9952162 - Disclosure - Debt link:presentationLink link:calculationLink link:definitionLink 9952163 - Disclosure - Leases link:presentationLink link:calculationLink link:definitionLink 9952164 - Disclosure - Commitments and contingencies link:presentationLink link:calculationLink link:definitionLink 9952165 - Disclosure - Income taxes link:presentationLink link:calculationLink link:definitionLink 9952166 - Disclosure - Related party transactions link:presentationLink link:calculationLink link:definitionLink 9952167 - Disclosure - Stockholders' equity link:presentationLink link:calculationLink link:definitionLink 9952168 - Disclosure - Net loss per share link:presentationLink link:calculationLink link:definitionLink 9952169 - Disclosure - Segment and geographic information link:presentationLink link:calculationLink link:definitionLink 9952170 - Disclosure - Restructuring charges link:presentationLink link:calculationLink link:definitionLink 9955511 - Disclosure - Summary of significant accounting policies (Policies) link:presentationLink link:calculationLink link:definitionLink 9955512 - Disclosure - Summary of significant accounting policies (Tables) link:presentationLink link:calculationLink link:definitionLink 9955513 - Disclosure - Revenue recognition (Tables) link:presentationLink link:calculationLink link:definitionLink 9955514 - Disclosure - Investments and fair value measurements (Tables) link:presentationLink link:calculationLink link:definitionLink 9955515 - Disclosure - Consolidated balance sheet components (Tables) link:presentationLink link:calculationLink link:definitionLink 9955516 - Disclosure - Leases (Tables) link:presentationLink link:calculationLink link:definitionLink 9955517 - Disclosure - Related party transactions (Tables) link:presentationLink link:calculationLink link:definitionLink 9955518 - Disclosure - Stockholders' equity (Tables) link:presentationLink link:calculationLink link:definitionLink 9955519 - Disclosure - Net loss per share (Tables) link:presentationLink link:calculationLink link:definitionLink 9955520 - Disclosure - Segment and geographic information (Tables) link:presentationLink link:calculationLink link:definitionLink 9955521 - Disclosure - Organization and description of business (Details) link:presentationLink link:calculationLink link:definitionLink 9955522 - Disclosure - Summary of significant accounting policies - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9955523 - Disclosure - Summary of significant accounting policies - Summary of Allowance for Credit Losses (Details) link:presentationLink link:calculationLink link:definitionLink 9955524 - Disclosure - Revenue recognition - Summary of Revenue by Product Offering (Details) link:presentationLink link:calculationLink link:definitionLink 9955525 - Disclosure - Revenue recognition - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9955525 - Disclosure - Revenue recognition - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9955526 - Disclosure - Revenue recognition - Summary of Deferred Revenue Balances by Reportable Segment (Details) link:presentationLink link:calculationLink link:definitionLink 9955527 - Disclosure - Revenue recognition - Summary of Deferred Contract Costs (Details) link:presentationLink link:calculationLink link:definitionLink 9955528 - Disclosure - Investments and fair value measurements - Summary of Investments on Condensed Consolidated Balance Sheets (Details) link:presentationLink link:calculationLink link:definitionLink 9955529 - Disclosure - Investments and fair value measurements - Summary of the Changes in the Fair Value of Level 3 Financial Instruments (Details) link:presentationLink link:calculationLink link:definitionLink 9955530 - Disclosure - Investments and fair value measurements - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9955531 - Disclosure - Consolidated balance sheet components - Summary of Cash, Cash Equivalents, and Marketable Securities (Details) link:presentationLink link:calculationLink link:definitionLink 9955532 - Disclosure - Consolidated balance sheet components - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9955533 - Disclosure - Consolidated balance sheet components - Summary of Marketable Securities (Details) link:presentationLink link:calculationLink link:definitionLink 9955534 - Disclosure - Consolidated balance sheet components - Summary of Property and Equipment, Net (Details) link:presentationLink link:calculationLink link:definitionLink 9955535 - Disclosure - Consolidated balance sheet components - Summary of Capitalized Software, Net (Details) link:presentationLink link:calculationLink link:definitionLink 9955536 - Disclosure - Consolidated balance sheet components - Summary of Expected Amortization Expense Capitalized Software (Details) link:presentationLink link:calculationLink link:definitionLink 9955537 - Disclosure - Consolidated balance sheet components - Summary of Intangible Assets Acquired through Business Combination (Details) link:presentationLink link:calculationLink link:definitionLink 9955538 - Disclosure - Consolidated balance sheet components - Summary of Expected Amortization Expense Intangible Assets (Details) link:presentationLink link:calculationLink link:definitionLink 9955539 - Disclosure - Consolidated balance sheet components - Summary of Accrued Expenses and Other Current Liabilities (Details) link:presentationLink link:calculationLink link:definitionLink 9955540 - Disclosure - Debt (Details) link:presentationLink link:calculationLink link:definitionLink 9955541 - Disclosure - Leases - Summary of Information Pertaining to Operating Leases (Details) link:presentationLink link:calculationLink link:definitionLink 9955542 - Disclosure - Leases - Summary of Future Minimum Lease Payments (Details) link:presentationLink link:calculationLink link:definitionLink 9955542 - Disclosure - Leases - Summary of Future Minimum Lease Payments (Details) link:presentationLink link:calculationLink link:definitionLink 9955543 - Disclosure - Commitments and contingencies (Details) link:presentationLink link:calculationLink link:definitionLink 9955544 - Disclosure - Income taxes (Details) link:presentationLink link:calculationLink link:definitionLink 9955545 - Disclosure - Related party transactions - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9955546 - Disclosure - Related party transactions - Summary of Related Party Transactions (Details) link:presentationLink link:calculationLink link:definitionLink 9955547 - Disclosure - Stockholders' equity - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9955548 - Disclosure - Stockholders' equity - Summary of Common Stock Reserved for Future Issuance (Details) link:presentationLink link:calculationLink link:definitionLink 9955549 - Disclosure - Stockholders' equity - Summary of RSU and PSU Activity (Details) link:presentationLink link:calculationLink link:definitionLink 9955550 - Disclosure - Stockholders' equity - Summary of Stock Option Activity (Details) link:presentationLink link:calculationLink link:definitionLink 9955551 - Disclosure - Stockholders' equity - Summary of Stock-Based Compensation Expense (Details) link:presentationLink link:calculationLink link:definitionLink 9955552 - Disclosure - Net loss per share - Summary of Net Loss per Share (Details) link:presentationLink link:calculationLink link:definitionLink 9955553 - Disclosure - Net loss per share - Summary of Potentially Dilutive Securities Excluded from Computation of Diluted Net Loss per Share (Details) link:presentationLink link:calculationLink link:definitionLink 9955554 - Disclosure - Segment and geographic information - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink 9955555 - Disclosure - Segment and geographic information - Summary of Financial Information by Each Reportable Segment (Details) link:presentationLink link:calculationLink link:definitionLink 9955556 - Disclosure - Segment and geographic information - Summary of Reconciliation from Total Segment Adjusted Gross Profit to Gross Profit and Net Loss Before Taxes (Details) link:presentationLink link:calculationLink link:definitionLink 9955557 - Disclosure - Segment and geographic information - Summary of Revenue by Region (Details) link:presentationLink link:calculationLink link:definitionLink 9955558 - Disclosure - Segment and geographic information - Summary of Revenue by Region, Percentage (Details) link:presentationLink link:calculationLink link:definitionLink 9955559 - Disclosure - Segment and geographic information - Summary of Long-lived Assets by Region (Details) link:presentationLink link:calculationLink link:definitionLink 9955560 - Disclosure - Restructuring charges - Narrative (Details) link:presentationLink link:calculationLink link:definitionLink