Revenue recognition - Summary of Revenue by Product Offering (Details) - USD ($) $ in Thousands	3 Months Ended
Mar. 31, 2026	Mar. 31, 2025
Disaggregation of Revenue [Line Items]
Revenue from Contract with Customer, Including Assessed Tax	$ 191,407	$ 200,300
Enterprise revenue
Disaggregation of Revenue [Line Items]
Revenue from Contract with Customer, Including Assessed Tax	132,889	127,748
Subscription
Disaggregation of Revenue [Line Items]
Revenue from Contract with Customer, Including Assessed Tax	132,123	127,002
Other
Disaggregation of Revenue [Line Items]
Revenue from Contract with Customer, Including Assessed Tax	766	746
Consumer revenue
Disaggregation of Revenue [Line Items]
Revenue from Contract with Customer, Including Assessed Tax	58,518	72,552
Subscription
Disaggregation of Revenue [Line Items]
Revenue from Contract with Customer, Including Assessed Tax	14,402	9,281
Transactional and other
Disaggregation of Revenue [Line Items]
Revenue from Contract with Customer, Including Assessed Tax	$ 44,116	$ 63,271

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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- Definition

Amount, including tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value-added and excise.

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