v3.26.1
Revenue recognition (Tables)
 3 Months Ended
Mar. 31, 2026
Revenue from Contract with Customer [Abstract]  
Summary of Revenue by Product Offering The following table presents revenue disaggregated by product offering for each segment (in thousands):
Three Months Ended March 31,
20262025
Enterprise:
Subscription
$132,123 $127,002 
Other
766 746 
Enterprise revenue
$132,889 $127,748 
Consumer:
Subscription
$14,402 $9,281 
Transactional and other
44,116 63,271 
Consumer revenue
$58,518 $72,552 
Total revenue
$191,407 $200,300 
Summary of Deferred Revenue Balances by Reportable Segment
The below table presents a summary of deferred revenue balances by reportable segment (in thousands):
March 31,December 31,December 31,
202620252024
Deferred revenue:
Enterprise
$250,769 $243,771 $233,466 
Consumer50,224 51,548 60,078 
Total deferred revenue$300,993 $295,319 $293,544 
Summary of Deferred Contract Costs The following table represents a roll forward of the Company’s deferred contract costs (in thousands):
Balance at Beginning of PeriodAdditionsAmortization ExpenseBalance at End of Period
Three Months Ended March 31, 2026$71,918 $20,592 $(17,375)$75,135 
Three Months Ended March 31, 2025$73,053 $19,495 $(15,620)$76,928