v3.26.1
Segment Information (Tables)
3 Months Ended
Mar. 31, 2026
Segment Reporting [Abstract]  
Schedule of Reportable Segments
The following tables present key financial information for each of our reportable segments for the periods then ended:
Three Months Ended March 31, 2026
B2B ServicesConsumer ServicesMoney Movement ServicesCorporate and OtherTotal
(In thousands)
Total segment revenues$417,542 $86,481 $130,705 $17,304 $652,032 
Segment expenses (1)
Sales and marketing expenses (2)
2,409 31,919 24,218  58,546 
Processing expenses (3)
353,149 8,730 449  362,328 
Transaction losses and fraud management (4)
18,527 14,012 13,900  46,439 
Customer support and related expenses (5)
13,216 4,842 1,589  19,647 
Compensation and benefits expenses (6)
   33,429 33,429 
Other segment items (7)
1,546 1,505 2,105 24,047 29,203 
Total segment expenses388,847 61,008 42,261 57,476 549,592 
Segment profit$28,695 $25,473 $88,444 $(40,172)$102,440 
Three Months Ended March 31, 2025
B2B ServicesConsumer ServicesMoney Movement ServicesCorporate and OtherTotal
(In thousands)
Total segment revenues$341,991 $95,256 $110,247 $8,470 $555,964 
Segment expenses (1)
Sales and marketing expenses (2)
4,016 33,298 21,403 — 58,717 
Processing expenses (3)
265,516 9,182 722 — 275,420 
Transaction losses and fraud management (4)
25,813 14,350 7,625 — 47,788 
Customer support and related expenses (5)
19,494 4,794 1,397 — 25,685 
Compensation and benefits expenses (6)
— — — 32,500 32,500 
Other segment items (7)
— — 2,274 23,021 25,295 
Total segment expenses314,839 61,624 33,421 55,521 465,405 
Segment profit$27,152 $33,632 $76,826 $(47,051)$90,559 
Note 20—Segment Information (continued)
(1)
The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM.
(2)
Sales and marketing expenses consists primarily of the commissions we pay to our retail distributors, brokers and partners, advertising and marketing expenses, and the costs of manufacturing and distributing card packages, placards and promotional materials to our retail distributors and partners, and personalized debit cards who have activated their cards.
(3)Processing expenses consist primarily of the fees charged to us by the payment networks, which processes transactions for us, any third-party card processors that maintain the records of our customers' accounts and process transaction authorizations and postings, and any third-party banks that issue or process our accounts.
(4)
Transaction losses and fraud management consist primarily of losses from customer disputed transactions, unrecovered customer purchase transaction overdraft and fraud, and other losses and recoveries on portfolios in our Money Movement Services segment. Fraud management consists of third-party contractors and support costs to manage risk operations.
(5)
Customer support and related expenses consist of third-party contractors hired to conduct call center operations and handle routine customer service inquiries, and the related costs to support our call center operations.
(6)
Compensation and benefits expenses represent the compensation and related benefits, including travel and entertainment, that we provide to our employees and third-party contractors who provide consulting support within our IT operations.
(7)
Other segment items in Money Movement Services consists principally of inter-segment expenses for reload services on the Green Dot Network. Other segment items in Corporate and Other primarily consists of other unallocated corporate operating expenses, such as professional services fees, hosting and software licenses, telephone and communication costs, rent, utilities, and insurance, and elimination of inter-segment expenses.
The reconciliations of total segment revenues to total operating revenues are presented below:
Three Months Ended March 31,
20262025
(In thousands)
Total segment revenues$652,032 $555,964 
Embedded finance commissions and processing expenses 5,812 4,427 
Other income (1,597)(1,517)
Total operating revenues$656,247 $558,874 
Segment revenue adjustments represent commissions and certain processing-related costs associated with our embedded finance products and services, which are netted against revenues when evaluating segment performance, as well as certain other investment income earned by our bank, which is included in Corporate and Other.
The reconciliations of segment profit to income before incomes taxes are presented below:
Three Months Ended March 31,
20262025
(In thousands)
Total segment profit$102,440 $90,559 
Reconciliation to income before income taxes
Depreciation and amortization of property, equipment and internal-use software18,133 15,184 
Stock based compensation and related employer taxes5,004 3,443 
Amortization of acquired intangible assets5,147 5,200 
Impairment charges331 61 
Legal settlement expenses1,000 937 
Restructuring and other charges82 — 
Transaction and related acquisition costs1,414 446 
Other expense2,291 4,543 
Operating income69,038 60,745 
Interest expense, net1,576 1,386 
Other income (expense), net177 (25,704)
Income before income taxes$67,639 $33,655