| Schedule of Reportable Segments |
The following tables present key financial information for each of our reportable segments for the periods then ended: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended March 31, 2026 | | B2B Services | | Consumer Services | | Money Movement Services | | Corporate and Other | | Total | | (In thousands) | | Total segment revenues | $ | 417,542 | | | $ | 86,481 | | | $ | 130,705 | | | $ | 17,304 | | | $ | 652,032 | | Segment expenses (1) | | | | | | | | | | Sales and marketing expenses (2) | 2,409 | | | 31,919 | | | 24,218 | | | — | | | 58,546 | | Processing expenses (3) | 353,149 | | | 8,730 | | | 449 | | | — | | | 362,328 | | Transaction losses and fraud management (4) | 18,527 | | | 14,012 | | | 13,900 | | | — | | | 46,439 | | Customer support and related expenses (5) | 13,216 | | | 4,842 | | | 1,589 | | | — | | | 19,647 | | Compensation and benefits expenses (6) | — | | | — | | | — | | | 33,429 | | | 33,429 | | Other segment items (7) | 1,546 | | | 1,505 | | | 2,105 | | | 24,047 | | | 29,203 | | | Total segment expenses | 388,847 | | | 61,008 | | | 42,261 | | | 57,476 | | | 549,592 | | | Segment profit | $ | 28,695 | | | $ | 25,473 | | | $ | 88,444 | | | $ | (40,172) | | | $ | 102,440 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended March 31, 2025 | | B2B Services | | Consumer Services | | Money Movement Services | | Corporate and Other | | Total | | (In thousands) | | Total segment revenues | $ | 341,991 | | | $ | 95,256 | | | $ | 110,247 | | | $ | 8,470 | | | $ | 555,964 | | Segment expenses (1) | | | | | | | | | | Sales and marketing expenses (2) | 4,016 | | | 33,298 | | | 21,403 | | | — | | | 58,717 | | Processing expenses (3) | 265,516 | | | 9,182 | | | 722 | | | — | | | 275,420 | | Transaction losses and fraud management (4) | 25,813 | | | 14,350 | | | 7,625 | | | — | | | 47,788 | | Customer support and related expenses (5) | 19,494 | | | 4,794 | | | 1,397 | | | — | | | 25,685 | | Compensation and benefits expenses (6) | — | | | — | | | — | | | 32,500 | | | 32,500 | | Other segment items (7) | — | | | — | | | 2,274 | | | 23,021 | | | 25,295 | | | Total segment expenses | 314,839 | | | 61,624 | | | 33,421 | | | 55,521 | | | 465,405 | | | Segment profit | $ | 27,152 | | | $ | 33,632 | | | $ | 76,826 | | | $ | (47,051) | | | $ | 90,559 | |
Note 20—Segment Information (continued) | | | | | | | (1) | The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM. | | | | (2) | Sales and marketing expenses consists primarily of the commissions we pay to our retail distributors, brokers and partners, advertising and marketing expenses, and the costs of manufacturing and distributing card packages, placards and promotional materials to our retail distributors and partners, and personalized debit cards who have activated their cards. | | | | (3) | Processing expenses consist primarily of the fees charged to us by the payment networks, which processes transactions for us, any third-party card processors that maintain the records of our customers' accounts and process transaction authorizations and postings, and any third-party banks that issue or process our accounts. | | | | (4) | Transaction losses and fraud management consist primarily of losses from customer disputed transactions, unrecovered customer purchase transaction overdraft and fraud, and other losses and recoveries on portfolios in our Money Movement Services segment. Fraud management consists of third-party contractors and support costs to manage risk operations. | | | | (5) | Customer support and related expenses consist of third-party contractors hired to conduct call center operations and handle routine customer service inquiries, and the related costs to support our call center operations. | | | | (6) | Compensation and benefits expenses represent the compensation and related benefits, including travel and entertainment, that we provide to our employees and third-party contractors who provide consulting support within our IT operations. | | | | (7) | Other segment items in Money Movement Services consists principally of inter-segment expenses for reload services on the Green Dot Network. Other segment items in Corporate and Other primarily consists of other unallocated corporate operating expenses, such as professional services fees, hosting and software licenses, telephone and communication costs, rent, utilities, and insurance, and elimination of inter-segment expenses. |
The reconciliations of total segment revenues to total operating revenues are presented below: | | | | | | | | | | | | | | | | | | | Three Months Ended March 31, | | | | | | 2026 | | 2025 | | | | | | (In thousands) | | Total segment revenues | | | | | $ | 652,032 | | | $ | 555,964 | | | Embedded finance commissions and processing expenses | | | | | 5,812 | | | 4,427 | | | Other income | | | | | (1,597) | | | (1,517) | | | Total operating revenues | | | | | $ | 656,247 | | | $ | 558,874 | |
Segment revenue adjustments represent commissions and certain processing-related costs associated with our embedded finance products and services, which are netted against revenues when evaluating segment performance, as well as certain other investment income earned by our bank, which is included in Corporate and Other. The reconciliations of segment profit to income before incomes taxes are presented below: | | | | | | | | | | | | | | | | | | | Three Months Ended March 31, | | | | | | 2026 | | 2025 | | | | | | (In thousands) | | Total segment profit | | | | | $ | 102,440 | | | $ | 90,559 | | | | | | | | | | | Reconciliation to income before income taxes | | | | | | | | | Depreciation and amortization of property, equipment and internal-use software | | | | | 18,133 | | | 15,184 | | | Stock based compensation and related employer taxes | | | | | 5,004 | | | 3,443 | | | Amortization of acquired intangible assets | | | | | 5,147 | | | 5,200 | | | Impairment charges | | | | | 331 | | | 61 | | | Legal settlement expenses | | | | | 1,000 | | | 937 | | | Restructuring and other charges | | | | | 82 | | | — | | | Transaction and related acquisition costs | | | | | 1,414 | | | 446 | | | Other expense | | | | | 2,291 | | | 4,543 | | | Operating income | | | | | 69,038 | | | 60,745 | | | Interest expense, net | | | | | 1,576 | | | 1,386 | | | Other income (expense), net | | | | | 177 | | | (25,704) | | | Income before income taxes | | | | | $ | 67,639 | | | $ | 33,655 | |
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