v3.26.1
Loans to Bank Customers
3 Months Ended
Mar. 31, 2026
Credit Loss [Abstract]  
Loans to Bank Customers Loans to Bank Customers
The following table presents total outstanding loans, gross of the related allowance for credit losses, and a summary of the related payment status:
30-59 Days Past Due60-89 Days Past Due90 Days or More Past DueTotal Past DueTotal Current or Less Than 30 Days Past DueTotal Outstanding
(In thousands)
March 31, 2026
Residential$ $ $ $ $7,439 $7,439 
Commercial    2,649 2,649 
Installment8 35  43 5,564 5,607 
Consumer1,614   1,614 42,565 44,179 
Secured credit card482 646 1,524 2,652 6,583 9,235 
Total loans$2,104 $681 $1,524 $4,309 $64,800 $69,109 
Percentage of outstanding3.0 %1.0 %2.2 %6.2 %93.8 %100.0 %
December 31, 2025
Residential$— $— $— $— $7,733 $7,733 
Commercial— — — — 22,688 22,688 
Installment35 — 43 5,773 5,816 
Consumer1,777 — — 1,777 28,124 29,901 
Secured credit card544 554 1,835 2,933 7,682 10,615 
Total loans$2,329 $589 $1,835 $4,753 $72,000 $76,753 
Percentage of outstanding3.0 %0.8 %2.4 %6.2 %93.8 %100.0 %
We offer an optional overdraft protection program service on certain demand deposit account programs that allows customers who opt-in and meet certain criteria to spend up to a pre-authorized amount in excess of their available account balance. When overdrawn, the purchase related balances due on these deposit accounts are reclassified as consumer loans. Fees due from our accountholders for our overdraft service are included as a component of accounts receivable. Overdrawn balances are unsecured and considered immediately due from the customer. Also included in consumer loans are advances made to taxpayers under our tax advance program. These loan balances generally fluctuate over the first half of each year due to the seasonal nature of these advances.
Nonperforming Loans
The following table presents the carrying value, gross of the related allowance for credit losses, of our nonperforming loans. See Note 2 — Summary of Significant Accounting Policies to the Consolidated Financial Statements of our Annual Report on Form 10-K for the year ended December 31, 2025 for further information on the criteria for classification as nonperforming.
March 31, 2026December 31, 2025
(In thousands)
Residential$15 $19 
Secured credit card1,524 1,835 
Total loans$1,539 $1,854 
Note 6—Loans to Bank Customers (continued)
Credit Quality Indicators
We closely monitor and assess the credit quality and credit risk of our loan portfolio on an ongoing basis. We continuously review and update loan risk classifications. We evaluate our loans using non-classified or classified as the primary credit quality indicator. Classified loans include those designated as substandard, doubtful, or loss, consistent with regulatory guidelines. Secured credit card loans are considered classified if they are greater than 90 days past due. However, our secured credit card portfolio is collateralized by cash deposits made by each accountholder in an amount equal to the user's available credit limit, which mitigates the risk of any significant credit losses we expect to incur.
The table below presents the carrying value, gross of the related allowance for credit losses, of our loans within the primary credit quality indicators related to our loan portfolio:
March 31, 2026December 31, 2025
Non-ClassifiedClassifiedNon-ClassifiedClassified
(In thousands)
Residential$7,424 $15 $7,714 $19 
Commercial2,649  22,688 — 
Installment4,217 1,390 4,902 914 
Consumer44,179  29,901 — 
Secured credit card7,711 1,524 8,780 1,835 
Total loans$66,180 $2,929 $73,985 $2,768 
Allowance for Credit Losses
Activity in the allowance for credit losses on our loan portfolio consisted of the following:
Three Months Ended March 31,
20262025
(In thousands)
Balance, beginning of period$21,053 $17,542 
Provision for loans11,110 11,127 
Loans charged off(10,636)(6,347)
Recoveries of loans previously charged off118 34 
Balance, end of period$21,645 $22,356