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REVENUE RECOGNITION - Narratives (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025	Dec. 31, 2025	Jan. 01, 2025
Disaggregation of Revenue
Contract terms of hosted services range	Hosted services, along with non-distinct customization, integration, maintenance and support professional services, allow customers to access the Houndify, Amelia Software Platform, and Virtual Assistance applications over the contract period without taking possession of the software.
Revenues	$ 44,195	$ 29,129
Accounts receivable, net	30,068		$ 32,336	$ 23,200
Contract assets and unbilled receivable, net	17,061		$ 20,461	39,500
Deferred revenue				$ 30,700
Deferred revenue recognized	9,700	10,300
Revenue, remaining performance obligation, amount	64,700
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2026-04-01
Disaggregation of Revenue
Revenue, remaining performance obligation, amount	$ 40,100
Revenue, remaining performance obligation, expected timing of satisfaction, period	1 year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2027-04-01
Disaggregation of Revenue
Revenue, remaining performance obligation, amount	$ 22,900
Revenue, remaining performance obligation, expected timing of satisfaction, period	4 years
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2031-04-01
Disaggregation of Revenue
Revenue, remaining performance obligation, amount	$ 1,700
Revenue, remaining performance obligation, expected timing of satisfaction, period
Over time revenue
Disaggregation of Revenue
Revenues	$ 37,035	25,705
Point-in-time
Disaggregation of Revenue
Revenues	7,160	3,424
Professional services
Disaggregation of Revenue
Revenues	4,420	3,253
Professional services \| Over time revenue
Disaggregation of Revenue
Revenues	4,200	3,100
Professional services \| Point-in-time
Disaggregation of Revenue
Revenues	$ 200	$ 200