v3.26.1
SEGMENT REPORTING
3 Months Ended
Mar. 31, 2026
Segment Reporting [Abstract]  
SEGMENT REPORTING SEGMENT REPORTING
The Company is a leading global omnichannel money remittance services company focused primarily on the U.S. to LAC corridor, which includes Mexico, Central and South America and the Caribbean. We also provide our remittances services to Africa and Asia from the United States and offer sending services from Canada to Latin America and Africa, as well as remittance services from Spain, Italy and Germany to Africa, Asia, Europe and Latin America. The Company has identified one operating and reportable segment. The Company defines its segment on the basis of the way in which internally reported financial information is regularly reviewed by the Company’s chief operating decision maker (the “CODM”) to analyze financial performance, make decisions, and allocate resources.
The Company’s CODM is Robert Lisy, Chairman, Chief Executive Officer and President. The CODM uses the Company’s consolidated financial results as a basis for making key operating decisions. Examples of key operating decisions include entering new markets, stock repurchases, and managing liquidity. The CODM considers Net income as one of the relevant metrics in his decision making process.

The table below provides information about the Company's measure of segment performance and significant expense categories:

Three Months Ended
March 31,
20262025
Revenues:
Wire transfer and money order fees, net$99,752 $120,167 
Foreign exchange gain, net16,320 20,181 
Other income5,880 3,962 
Total revenues121,952 144,310 
Less:
Agent commissions51,158 61,163 
Payer commissions18,827 23,811 
Bank charges and fees5,614 6,594 
Salaries and benefits18,890 18,288 
Other segment items (1)
15,047 13,209 
Provision for credit losses
2,891 2,066 
Restructuring costs— 306 
Transaction costs1,166 1,169 
Depreciation and amortization4,685 3,629 
Total operating expenses118,278 130,235 
Operating income3,674 14,075 
Interest expense2,208 2,700 
Income before income taxes1,466 11,375 
Income tax provision955 3,606 
Net income
$511 $7,769 
(1) Other segment items included in segment net income is primarily composed of other selling, general and administrative expenses, transaction processing costs, and other overhead expenses.