| Schedule of Segment Reporting Information, by Segment |
The following table presents Customers’ reported segment revenues, profit or loss and significant segment expenses for the three months ended March 31, 2026 and 2025: | | | | | | | | | | | | | | | | Segment profit or loss | | | | | | | | | Three Months Ended March 31, | | | (amounts in thousands, except per share data) | 2026 | | 2025 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Total interest income | $ | 336,312 | | | $ | 314,909 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Total interest expense | 144,961 | | | 147,463 | | | | | | | Net interest income | 191,351 | | | 167,446 | | | | | | Provision for credit losses | 23,372 | | | 28,297 | | | | | | | Net interest income after provision for credit losses | 167,979 | | | 139,149 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Total non-interest income (loss) (1) | 34,316 | | | (24,490) | | | | | | | Non-interest expense: | | | | | | | | | Salaries and employee benefits | 51,294 | | | 42,674 | | | | | | | Technology, communication and bank operations | 11,643 | | | 11,312 | | | | | | | Commercial lease depreciation | 12,692 | | | 8,463 | | | | | | | Professional services | 11,695 | | | 11,857 | | | | | | | Loan servicing | 3,859 | | | 4,630 | | | | | | Occupancy (2) | 3,956 | | | 3,412 | | | | | | | FDIC assessments, non-income taxes and regulatory fees | 8,215 | | | 11,750 | | | | | | | Advertising and promotion | 554 | | | 528 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Other (3) | 8,080 | | | 8,145 | | | | | | | Total non-interest expense | 111,988 | | | 102,771 | | | | | | Income before income tax expense (benefit) | 90,307 | | | 11,888 | | | | | | Income tax expense (benefit) | 20,654 | | | (1,024) | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Segment net income | 69,653 | | | 12,912 | | | | | | | Preferred stock dividends | — | | | 3,389 | | | | | | | | | | | | | | Segment net income available to common shareholders | $ | 69,653 | | | $ | 9,523 | | | | | | | | | | | | | | Reconciliation of profit or loss | | | | | | | | Adjustments and reconciling items | — | | | — | | | | | | Consolidated net income available to common shareholders | $ | 69,653 | | | $ | 9,523 | | | | | | | | | | | | | | | | | | | | | | | Basic earnings per common share | $ | 2.04 | | | $ | 0.30 | | | | | | | | | | | | | | | Diluted earnings per common share | 1.97 | | | 0.29 | | | | | |
(1) Includes Customers’ equity in the net income of investees accounted for under the equity method consisting primarily of investments in the SBA’s small business investment companies, and income from investments in affordable housing projects. (2) Includes depreciation expense for furniture, fixture and equipment and amortization of leasehold improvements of $1.0 million and $0.7 million for the three months ended March 31, 2026 and 2025, respectively. (3) Other expenses include provision for credit losses on unfunded lending-related commitments, loan workout and non-capitalizable origination costs, provision for operating losses, insurance expenses, charitable contributions and other miscellaneous expenses.
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| Reconciliation of Assets from Segment to Consolidated |
The measure of segment assets is reported as total assets on the consolidated balance sheet. The following table presents Customers’ reported segment assets as of March 31, 2026 and December 31, 2025: | | | | | | | | | | | | | Segment assets | | | | (amounts in thousands) | March 31, 2026 | | December 31, 2025 | | Total assets | $ | 25,880,767 | | | $ | 24,895,868 | | Adjustments and reconciling items | — | | | — | | Consolidated total assets | $ | 25,880,767 | | | $ | 24,895,868 | |
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