v3.26.1
Allowance for credit losses - Allowance Movement (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance $ 808,056 $ 746,024
Provision for credit losses (benefit) 75,689 65,218
Allowance for credit losses - PCD Loans 7 9
Charge-offs (82,163) (75,068)
Recoveries 22,140 25,965
Ending balance 823,729 762,148
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 14,438 15,470
Provision for credit losses (benefit) 109 (1,301)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 14,547 14,169
Construction    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 13,826 11,264
Provision for credit losses (benefit) 1,323 (1,752)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 11 0
Ending balance 15,160 9,512
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 6,731 7,072
Provision for credit losses (benefit) 499 (2,020)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 7,230 5,052
Mortgages    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 80,554 82,409
Provision for credit losses (benefit) 719 (1,071)
Allowance for credit losses - PCD Loans 7 9
Charge-offs (502) (435)
Recoveries 2,846 3,117
Ending balance 83,624 84,029
Commercial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 307,447 259,564
Provision for credit losses (benefit) 36,719 8,161
Allowance for credit losses - PCD Loans 0 0
Charge-offs (13,869) (4,625)
Recoveries 2,510 6,743
Ending balance 332,807 269,843
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 7,563 8,387
Provision for credit losses (benefit) (371) 688
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 7,192 9,075
Commercial | Commercial multi-family    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 19,345 9,236
Provision for credit losses (benefit) 722 4,262
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 2 3
Ending balance 20,069 13,501
Commercial | CRE non-owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 58,717 54,494
Provision for credit losses (benefit) 16,544 3,212
Allowance for credit losses - PCD Loans 0 0
Charge-offs (11,131) (65)
Recoveries 16 660
Ending balance 64,146 58,301
Commercial | CRE owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 48,451 49,828
Provision for credit losses (benefit) 2,195 (533)
Allowance for credit losses - PCD Loans 0 0
Charge-offs (91) (101)
Recoveries 561 1,018
Ending balance 51,116 50,212
Commercial | Commercial and industrial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 180,934 146,006
Provision for credit losses (benefit) 17,258 1,220
Allowance for credit losses - PCD Loans 0 0
Charge-offs (2,647) (4,459)
Recoveries 1,931 5,062
Ending balance 197,476 147,829
Leasing    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 18,620 16,419
Provision for credit losses (benefit) 2,537 7,059
Allowance for credit losses - PCD Loans 0 0
Charge-offs (4,085) (4,544)
Recoveries 1,516 1,272
Ending balance 18,588 20,206
Consumer    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 387,609 376,368
Provision for credit losses (benefit) 34,391 52,821
Allowance for credit losses - PCD Loans 0 0
Charge-offs (63,707) (65,464)
Recoveries 15,257 14,833
Ending balance 373,550 378,558
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 144 11
Provision for credit losses (benefit) (19) 31
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 125 42
Consumer | Credit card    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 91,124 99,130
Provision for credit losses (benefit) 14,305 13,822
Allowance for credit losses - PCD Loans 0 0
Charge-offs (19,235) (18,865)
Recoveries 3,182 2,436
Ending balance 89,376 96,523
Consumer | HELOC    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 1,335 1,503
Provision for credit losses (benefit) (482) (244)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 (55)
Recoveries 325 406
Ending balance 1,178 1,610
Consumer | Personal loans    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 106,612 102,736
Provision for credit losses (benefit) 17,498 19,028
Allowance for credit losses - PCD Loans 0 0
Charge-offs (22,562) (24,579)
Recoveries 3,191 4,252
Ending balance 104,739 101,437
Consumer | Auto Loan    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 180,364 165,995
Provision for credit losses (benefit) 3,006 19,471
Allowance for credit losses - PCD Loans 0 0
Charge-offs (21,150) (21,056)
Recoveries 8,324 7,569
Ending balance 170,544 171,979
Consumer | Other    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 8,174 7,004
Provision for credit losses (benefit) 64 744
Allowance for credit losses - PCD Loans 0 0
Charge-offs (760) (909)
Recoveries 235 170
Ending balance 7,713 7,009
Puerto Rico    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 717,920 670,666
Provision for credit losses (benefit) 73,298 52,690
Allowance for credit losses - PCD Loans 7 9
Charge-offs (80,284) (71,224)
Recoveries 21,294 24,122
Ending balance 732,235 676,263
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 8,563 8,388
Provision for credit losses (benefit) 118 617
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 8,681 9,005
Puerto Rico | Construction    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 4,488 2,743
Provision for credit losses (benefit) 1,268 (24)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 11 0
Ending balance 5,767 2,719
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 2,570 1,663
Provision for credit losses (benefit) 721 (103)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 3,291 1,560
Puerto Rico | Mortgages    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 70,674 72,901
Provision for credit losses (benefit) 764 (1,118)
Allowance for credit losses - PCD Loans 7 9
Charge-offs (483) (435)
Recoveries 2,799 2,932
Ending balance 73,761 74,289
Puerto Rico | Commercial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 246,619 215,126
Provision for credit losses (benefit) 33,838 (3,963)
Allowance for credit losses - PCD Loans 0 0
Charge-offs (13,840) (3,466)
Recoveries 2,351 5,997
Ending balance 268,968 213,694
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 5,993 6,725
Provision for credit losses (benefit) (603) 720
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 5,390 7,445
Puerto Rico | Commercial | Commercial multi-family    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 3,871 2,783
Provision for credit losses (benefit) 831 635
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 0
Recoveries 2 2
Ending balance 4,704 3,420
Puerto Rico | Commercial | CRE non-owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 44,149 44,852
Provision for credit losses (benefit) 15,847 (2,599)
Allowance for credit losses - PCD Loans 0 0
Charge-offs (11,131) (65)
Recoveries 16 660
Ending balance 48,881 42,848
Puerto Rico | Commercial | CRE owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 34,722 37,355
Provision for credit losses (benefit) 326 (1,742)
Allowance for credit losses - PCD Loans 0 0
Charge-offs (91) (89)
Recoveries 446 495
Ending balance 35,403 36,019
Puerto Rico | Commercial | Commercial and industrial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 163,877 130,136
Provision for credit losses (benefit) 16,834 (257)
Allowance for credit losses - PCD Loans 0 0
Charge-offs (2,618) (3,312)
Recoveries 1,887 4,840
Ending balance 179,980 131,407
Puerto Rico | Leasing    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 18,620 16,419
Provision for credit losses (benefit) 2,537 7,059
Allowance for credit losses - PCD Loans 0 0
Charge-offs (4,085) (4,544)
Recoveries 1,516 1,272
Ending balance 18,588 20,206
Puerto Rico | Consumer    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 377,519 363,477
Provision for credit losses (benefit) 34,891 50,736
Allowance for credit losses - PCD Loans 0 0
Charge-offs (61,876) (62,779)
Recoveries 14,617 13,921
Ending balance 365,151 365,355
Puerto Rico | Consumer | Credit card    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 91,124 99,130
Provision for credit losses (benefit) 14,305 13,822
Allowance for credit losses - PCD Loans 0 0
Charge-offs (19,235) (18,865)
Recoveries 3,182 2,436
Ending balance 89,376 96,523
Puerto Rico | Consumer | HELOC    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 58 54
Provision for credit losses (benefit) (82) (108)
Allowance for credit losses - PCD Loans 0 0
Charge-offs 0 (25)
Recoveries 91 139
Ending balance 67 60
Puerto Rico | Consumer | Personal loans    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 97,804 91,296
Provision for credit losses (benefit) 17,602 16,828
Allowance for credit losses - PCD Loans 0 0
Charge-offs (20,744) (21,953)
Recoveries 2,795 3,615
Ending balance 97,457 89,786
Puerto Rico | Consumer | Auto Loan    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 180,364 165,995
Provision for credit losses (benefit) 3,006 19,471
Allowance for credit losses - PCD Loans 0 0
Charge-offs (21,150) (21,056)
Recoveries 8,324 7,569
Ending balance 170,544 171,979
Puerto Rico | Consumer | Other    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 8,169 7,002
Provision for credit losses (benefit) 60 723
Allowance for credit losses - PCD Loans 0 0
Charge-offs (747) (880)
Recoveries 225 162
Ending balance 7,707 7,007
Popular U.S.    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 90,136 75,358
Provision for credit losses (benefit) 2,391 12,528
Charge-offs (1,879) (3,844)
Recoveries 846 1,843
Ending balance 91,494 85,885
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 5,875 7,082
Provision for credit losses (benefit) (9) (1,918)
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 5,866 5,164
Popular U.S. | Construction    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 9,338 8,521
Provision for credit losses (benefit) 55 (1,728)
Charge-offs 0 0
Recoveries 0 0
Ending balance 9,393 6,793
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 4,161 5,409
Provision for credit losses (benefit) (222) (1,917)
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 3,939 3,492
Popular U.S. | Mortgages    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 9,880 9,508
Provision for credit losses (benefit) (45) 47
Charge-offs (19) 0
Recoveries 47 185
Ending balance 9,863 9,740
Popular U.S. | Commercial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 60,828 44,438
Provision for credit losses (benefit) 2,881 12,124
Charge-offs (29) (1,159)
Recoveries 159 746
Ending balance 63,839 56,149
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 1,570 1,662
Provision for credit losses (benefit) 232 (32)
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 1,802 1,630
Popular U.S. | Commercial | Commercial multi-family    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 15,474 6,453
Provision for credit losses (benefit) (109) 3,627
Charge-offs 0 0
Recoveries 0 1
Ending balance 15,365 10,081
Popular U.S. | Commercial | CRE non-owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 14,568 9,642
Provision for credit losses (benefit) 697 5,811
Charge-offs 0 0
Recoveries 0 0
Ending balance 15,265 15,453
Popular U.S. | Commercial | CRE owner occupied    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 13,729 12,473
Provision for credit losses (benefit) 1,869 1,209
Charge-offs 0 (12)
Recoveries 115 523
Ending balance 15,713 14,193
Popular U.S. | Commercial | Commercial and industrial    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 17,057 15,870
Provision for credit losses (benefit) 424 1,477
Charge-offs (29) (1,147)
Recoveries 44 222
Ending balance 17,496 16,422
Popular U.S. | Consumer    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 10,090 12,891
Provision for credit losses (benefit) (500) 2,085
Charge-offs (1,831) (2,685)
Recoveries 640 912
Ending balance 8,399 13,203
Allowance for credit losses - unfunded commitments:    
Balance at beginning of period 144 11
Provision for credit losses (benefit) (19) 31
Charge-offs 0 0
Recoveries 0 0
Balance at end of period 125 42
Popular U.S. | Consumer | HELOC    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 1,277 1,449
Provision for credit losses (benefit) (400) (136)
Charge-offs 0 (30)
Recoveries 234 267
Ending balance 1,111 1,550
Popular U.S. | Consumer | Personal loans    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 8,808 11,440
Provision for credit losses (benefit) (104) 2,200
Charge-offs (1,818) (2,626)
Recoveries 396 637
Ending balance 7,282 11,651
Popular U.S. | Consumer | Other    
Financing Receivable, Allowance for Credit Losses [Line Items]    
Beginning balance 5 2
Provision for credit losses (benefit) 4 21
Charge-offs (13) (29)
Recoveries 10 8
Ending balance $ 6 $ 2