| Loan Portfolio Composition and Aging Analysis |
The table below presents the composition and aging analysis of our loans held for investment portfolio as of March 31, 2026 and December 31, 2025. The delinquency aging includes all past due loans, both performing and nonperforming. Table 4.1: Loan Portfolio Composition and Aging Analysis | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | March 31, 2026 | | | | | Delinquent Loans | | | | (Dollars in millions) | | Current | | 30-59 Days | | 60-89 Days | | > 90 Days | | Total Delinquent Loans | | Total Loans | | Credit Card: | | | | | | | | | | | | | | Domestic credit card | | $ | 244,633 | | $ | 2,617 | | $ | 2,021 | | $ | 4,757 | | $ | 9,395 | | $ | 254,028 | Personal loans | | 8,906 | | 68 | | 49 | | 47 | | 164 | | 9,070 | | International card businesses | | 7,091 | | 118 | | 84 | | 167 | | 369 | | 7,460 | | Total credit card | | 260,630 | | 2,803 | | 2,154 | | 4,971 | | 9,928 | | 270,558 | | Consumer Banking: | | | | | | | | | | | | | | Auto | | 81,729 | | 2,770 | | 962 | | 239 | | 3,971 | | 85,700 | | | | | | | | | | | | | | | Retail banking | | 1,153 | | 14 | | 4 | | 2 | | 20 | | 1,173 | | Total consumer banking | | 82,882 | | 2,784 | | 966 | | 241 | | 3,991 | | 86,873 | | Commercial Banking: | | | | | | | | | | | | | | Commercial and multifamily real estate | | 33,604 | | 90 | | 40 | | 75 | | 205 | | 33,809 | | Commercial and industrial | | 56,122 | | 20 | | 104 | | 268 | | 392 | | 56,514 | | Total commercial banking | | 89,726 | | 110 | | 144 | | 343 | | 597 | | 90,323 | Total loans(1) | | $ | 433,238 | | $ | 5,697 | | $ | 3,264 | | $ | 5,555 | | $ | 14,516 | | $ | 447,754 | | % of Total loans | | 96.76% | | 1.27% | | 0.73% | | 1.24% | | 3.24% | | 100.00% | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | December 31, 2025 | | | | | Delinquent Loans | | | | (Dollars in millions) | | Current | | 30-59 Days | | 60-89 Days | | > 90 Days | | Total Delinquent Loans | | Total Loans | | Credit Card: | | | | | | | | | | | | | | Domestic credit card | | $ | 251,932 | | $ | 3,015 | | $ | 2,308 | | $ | 5,148 | | $ | 10,471 | | $ | 262,403 | Personal loans | | 9,325 | | 72 | | 53 | | 49 | | 174 | | 9,499 | | International card businesses | | 7,304 | | 117 | | 83 | | 164 | | 364 | | 7,668 | | Total credit card | | 268,561 | | 3,204 | | 2,444 | | 5,361 | | 11,009 | | 279,570 | | Consumer Banking: | | | | | | | | | | | | | | Auto | | 78,758 | | 3,165 | | 1,323 | | 354 | | 4,842 | | 83,600 | | | | | | | | | | | | | | | Retail banking | | 1,171 | | 12 | | 2 | | 5 | | 19 | | 1,190 | | Total consumer banking | | 79,929 | | 3,177 | | 1,325 | | 359 | | 4,861 | | 84,790 | | Commercial Banking: | | | | | | | | | | | | | | Commercial and multifamily real estate | | 33,501 | | 54 | | 1 | | 62 | | 117 | | 33,618 | | Commercial and industrial | | 55,330 | | 57 | | 3 | | 254 | | 314 | | 55,644 | | Total commercial banking | | 88,831 | | 111 | | 4 | | 316 | | 431 | | 89,262 | Total loans(1) | | $ | 437,321 | | $ | 6,492 | | $ | 3,773 | | $ | 6,036 | | $ | 16,301 | | $ | 453,622 | | % of Total loans | | 96.41% | | 1.43% | | 0.83% | | 1.33% | | 3.59% | | 100.00% | __________(1)Loans include unamortized premiums, discounts and deferred fees and costs totaling $1.0 billion and $980 million as of March 31, 2026 and December 31, 2025, respectively.
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| Credit Quality Indicator |
The tables below present our Credit Card segment by delinquency status as of March 31, 2026 and December 31, 2025. Table 4.3: Domestic and International Credit Card Delinquency Status | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | March 31, 2026 | | December 31, 2025 | | (Dollars in millions) | | | | Revolving Loans | | Revolving Loans Converted to Term | | Total | | Revolving Loans | | Revolving Loans Converted to Term | | Total | | Credit Card: | | | | | | | | | | | | | | | | Domestic credit card: | | | | | | | | | | | | | | | Current | | | | $ | 242,915 | | | $ | 1,718 | | | $ | 244,633 | | | $ | 250,332 | | | $ | 1,600 | | | $ | 251,932 | | 30-59 days | | | | 2,529 | | | 88 | | | 2,617 | | | 2,925 | | | 90 | | | 3,015 | | 60-89 days | | | | 1,951 | | | 70 | | | 2,021 | | | 2,233 | | | 75 | | | 2,308 | | Greater than 90 days | | | | 4,631 | | | 126 | | | 4,757 | | | 5,016 | | | 132 | | | 5,148 | | | Total domestic credit card | | | | 252,026 | | | 2,002 | | | 254,028 | | | 260,506 | | | 1,897 | | | 262,403 | | | | | | | | | | | | | | | | | | International card businesses: | | | | | | | | | | | | | | | Current | | | | 7,046 | | | 45 | | | 7,091 | | | 7,260 | | | 44 | | | 7,304 | | 30-59 days | | | | 113 | | | 5 | | | 118 | | | 112 | | | 5 | | | 117 | | 60-89 days | | | | 81 | | | 3 | | | 84 | | | 80 | | | 3 | | | 83 | | Greater than 90 days | | | | 162 | | | 5 | | | 167 | | | 158 | | | 6 | | | 164 | | | Total international card businesses | | | | $ | 7,402 | | | $ | 58 | | | $ | 7,460 | | | $ | 7,610 | | | $ | 58 | | | $ | 7,668 | |
Table 4.4: Personal Loans Delinquency Status | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | March 31, 2026 | | | Term Loans by Vintage Year | | | | | | | | (Dollars in millions) | | 2026 | | 2025 | | 2024 | | 2023 | | 2022 | | Prior | | Total Term Loans | | Revolving Loans | | Revolving Loans Converted to Term | | Total | Personal loans—Delinquency status: | | | | | | | | | | | | | | | | | | | | | | Current | | $ | 921 | | | $ | 3,586 | | | $ | 2,323 | | | $ | 1,334 | | | $ | 532 | | | $ | 210 | | | $ | 8,906 | | | $ | 0 | | | $ | 0 | | | $ | 8,906 | | | 30-59 days | | 1 | | | 16 | | | 22 | | | 18 | | | 8 | | | 3 | | | 68 | | | 0 | | | 0 | | | 68 | | | 60-89 days | | 0 | | | 12 | | | 16 | | | 12 | | | 6 | | | 3 | | | 49 | | | 0 | | | 0 | | | 49 | | | Greater than 90 days | | 0 | | | 9 | | | 14 | | | 14 | | | 7 | | | 3 | | | 47 | | | 0 | | | 0 | | | 47 | | | Total personal loans | | $ | 922 | | | $ | 3,623 | | | $ | 2,375 | | | $ | 1,378 | | | $ | 553 | | | $ | 219 | | | $ | 9,070 | | | $ | 0 | | | $ | 0 | | | $ | 9,070 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | December 31, 2025 | | | Term Loans by Vintage Year | | | | | | | | (Dollars in millions) | | 2025 | | 2024 | | 2023 | | 2022 | | 2021 | | Prior | | Total Term Loans | | Revolving Loans | | Revolving Loans Converted to Term | | Total | Personal loans—Delinquency status: | | | | | | | | | | | | | | | | | | | | | | Current | | $ | 4,050 | | | $ | 2,727 | | | $ | 1,614 | | | $ | 658 | | | $ | 208 | | | $ | 68 | | | $ | 9,325 | | | $ | 0 | | | $ | 0 | | | $ | 9,325 | | | 30-59 days | | 14 | | | 22 | | | 22 | | | 10 | | | 3 | | | 1 | | | 72 | | | 0 | | | 0 | | | 72 | | | 60-89 days | | 8 | | | 17 | | | 16 | | | 8 | | | 3 | | | 1 | | | 53 | | | 0 | | | 0 | | | 53 | | | Greater than 90 days | | 5 | | | 16 | | | 17 | | | 8 | | | 2 | | | 1 | | | 49 | | | 0 | | | 0 | | | 49 | | | Total personal loans | | $ | 4,077 | | | $ | 2,782 | | | $ | 1,669 | | | $ | 684 | | | $ | 216 | | | $ | 71 | | | $ | 9,499 | | | $ | 0 | | | $ | 0 | | | $ | 9,499 | |
The table below presents loans held for investment in our Consumer Banking segment loans held for investment by credit quality indicator as of March 31, 2026 and December 31, 2025. We present our auto loan portfolio by Fair Isaac Corporation (“FICO”) scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming. Table 4.5: Consumer Banking Portfolio by Vintage Year | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | March 31, 2026 | | | | | Term Loans by Vintage Year | | | | | | | | | | (Dollars in millions) | | 2026 | | 2025 | | 2024 | | 2023 | | 2022 | | Prior | | Total Term Loans | | Revolving Loans | | Revolving Loans Converted to Term | | Total | | | | | | | | | | | | | | | | | | | | | | | | | | Auto—At origination FICO scores:(1) | | | | | | | | | | | | | | | | | | | | | | | | Greater than 660 | | $ | 5,371 | | | $ | 16,021 | | | $ | 10,430 | | | $ | 4,551 | | | $ | 3,899 | | | $ | 2,472 | | | $ | 42,744 | | | $ | 0 | | | $ | 0 | | | $ | 42,744 | | | | | 621-660 | | 1,980 | | | 6,223 | | | 3,630 | | | 2,000 | | | 1,434 | | | 964 | | | 16,231 | | | 0 | | | 0 | | | 16,231 | | | | | 620 or below | | 3,670 | | | 11,557 | | | 5,416 | | | 2,856 | | | 1,808 | | | 1,418 | | | 26,725 | | | 0 | | | 0 | | | 26,725 | | | | | Total auto | | 11,021 | | | 33,801 | | | 19,476 | | | 9,407 | | | 7,141 | | | 4,854 | | | 85,700 | | | 0 | | | 0 | | | 85,700 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Retail banking—Delinquency status: | | | | | | | | | | | | | | | | | | | | | | | | Current | | 47 | | | 84 | | | 125 | | | 67 | | | 76 | | | 422 | | | 821 | | | 330 | | | 2 | | | 1,153 | | | | | 30-59 days | | 0 | | | 0 | | | 1 | | | 0 | | | 0 | | | 4 | | | 5 | | | 9 | | | 0 | | | 14 | | | | | 60-89 days | | 0 | | | 1 | | | 0 | | | 1 | | | 0 | | | 0 | | | 2 | | | 2 | | | 0 | | | 4 | | | | | Greater than 90 days | | 0 | | | 0 | | | 0 | | | 0 | | | 0 | | | 1 | | | 1 | | | 1 | | | 0 | | | 2 | | | | | Total retail banking | | 47 | | | 85 | | | 126 | | | 68 | | | 76 | | | 427 | | | 829 | | | 342 | | | 2 | | | 1,173 | | | | | Total consumer banking | | $ | 11,068 | | | $ | 33,886 | | | $ | 19,602 | | | $ | 9,475 | | | $ | 7,217 | | | $ | 5,281 | | | $ | 86,529 | | | $ | 342 | | | $ | 2 | | | $ | 86,873 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | December 31, 2025 | | | | | | | | | | | | | | | Term Loans by Vintage Year | | | | | | | | | | | | | | | | | | | | (Dollars in millions) | | 2025 | | 2024 | | 2023 | | 2022 | | 2021 | | Prior | | Total Term Loans | | Revolving Loans | | Revolving Loans Converted to Term | | Total | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Auto—At origination FICO scores:(1) | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Greater than 660 | | $ | 17,601 | | | $ | 11,622 | | | $ | 5,209 | | | $ | 4,634 | | | $ | 2,706 | | | $ | 512 | | | $ | 42,284 | | | $ | 0 | | | $ | 0 | | | $ | 42,284 | | | | | | | | | | | | | | | 621-660 | | 6,691 | | | 4,002 | | | 2,258 | | | 1,683 | | | 988 | | | 263 | | | 15,885 | | | 0 | | | 0 | | | 15,885 | | | | | | | | | | | | | | | 620 or below | | 12,319 | | | 5,947 | | | 3,213 | | | 2,115 | | | 1,290 | | | 547 | | | 25,431 | | | 0 | | | 0 | | | 25,431 | | | | | | | | | | | | | | | Total auto | | 36,611 | | | 21,571 | | | 10,680 | | | 8,432 | | | 4,984 | | | 1,322 | | | 83,600 | | | 0 | | | 0 | | | 83,600 | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Retail banking—Delinquency status: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Current | | 103 | | | 126 | | | 69 | | | 78 | | | 40 | | | 411 | | | 827 | | | 341 | | | 3 | | | 1,171 | | | | | | | | | | | | | | | 30-59 days | | 1 | | | 0 | | | 0 | | | 0 | | | 0 | | | 1 | | | 2 | | | 10 | | | 0 | | | 12 | | | | | | | | | | | | | | | 60-89 days | | 0 | | | 0 | | | 0 | | | 0 | | | 0 | | | 1 | | | 1 | | | 1 | | | 0 | | | 2 | | | | | | | | | | | | | | | Greater than 90 days | | 0 | | | 0 | | | 0 | | | 0 | | | 0 | | | 2 | | | 2 | | | 3 | | | 0 | | | 5 | | | | | | | | | | | | | | | Total retail banking | | 104 | | | 126 | | | 69 | | | 78 | | | 40 | | | 415 | | | 832 | | | 355 | | | 3 | | | 1,190 | | | | | | | | | | | | | | | Total consumer banking | | $ | 36,715 | | | $ | 21,697 | | | $ | 10,749 | | | $ | 8,510 | | | $ | 5,024 | | | $ | 1,737 | | | $ | 84,432 | | | $ | 355 | | | $ | 3 | | | $ | 84,790 | | | | | | | | | | | | | | __________(1)Amounts represent period-end loans held for investment in each credit score category. Auto loan credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category. The following table presents loans held for investment for our Commercial Banking segment by internal risk ratings as of March 31, 2026 and December 31, 2025. The internal risk rating status includes all past due loans, both performing and nonperforming. Table 4.6: Commercial Banking Portfolio by Internal Risk Ratings | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | March 31, 2026 | | | Term Loans by Vintage Year | | | | | | | | (Dollars in millions) | | 2026 | | 2025 | | 2024 | | 2023 | | 2022 | | Prior | | Total Term Loans | | Revolving Loans | | Revolving Loans Converted to Term | | Total | Internal risk rating:(1) | | | | | | | | | | | | | | | | | | | | | | Commercial and multifamily real estate | | | | | | | | | | | | | | | | | | | | | | Noncriticized | | $ | 1,285 | | | $ | 2,216 | | | $ | 1,360 | | | $ | 1,769 | | | $ | 2,846 | | | $ | 5,236 | | | $ | 14,712 | | | $ | 16,783 | | | $ | 50 | | | $ | 31,545 | | | Criticized performing | | 0 | | | 0 | | | 107 | | | 145 | | | 460 | | | 1,068 | | | 1,780 | | | 32 | | | 90 | | | 1,902 | | | Criticized nonperforming | | 0 | | | 9 | | | 24 | | | 0 | | | 0 | | | 329 | | | 362 | | | 0 | | | 0 | | | 362 | | | Total commercial and multifamily real estate | | 1,285 | | | 2,225 | | | 1,491 | | | 1,914 | | | 3,306 | | | 6,633 | | | 16,854 | | | 16,815 | | | 140 | | | 33,809 | | | Commercial and industrial | | | | | | | | | | | | | | | | | | | | | | Noncriticized | | 1,864 | | | 7,726 | | | 4,871 | | | 4,575 | | | 6,812 | | | 9,306 | | | 35,154 | | | 17,799 | | | 47 | | | 53,000 | | | Criticized performing | | 0 | | | 43 | | | 267 | | | 188 | | | 519 | | | 900 | | | 1,917 | | | 691 | | | 0 | | | 2,608 | | | Criticized nonperforming | | 0 | | | 17 | | | 67 | | | 14 | | | 157 | | | 416 | | | 671 | | | 186 | | | 49 | | | 906 | | | Total commercial and industrial | | 1,864 | | | 7,786 | | | 5,205 | | | 4,777 | | | 7,488 | | | 10,622 | | | 37,742 | | | 18,676 | | | 96 | | | 56,514 | | | Total commercial banking | | $ | 3,149 | | | $ | 10,011 | | | $ | 6,696 | | | $ | 6,691 | | | $ | 10,794 | | | $ | 17,255 | | | $ | 54,596 | | | $ | 35,491 | | | $ | 236 | | | $ | 90,323 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | December 31, 2025 | | | Term Loans by Vintage Year | | | | | | | | (Dollars in millions) | | 2025 | | 2024 | | 2023 | | 2022 | | 2021 | | Prior | | Total Term Loans | | Revolving Loans | | Revolving Loans Converted to Term | | Total | Internal risk rating:(1) | | | | | | | | | | | | | | | | | | | | | | Commercial and multifamily real estate | | | | | | | | | | | | | | | | | | | | | | Noncriticized | | $ | 2,288 | | | $ | 1,516 | | | $ | 2,034 | | | $ | 3,178 | | | $ | 1,357 | | | $ | 4,573 | | | $ | 14,946 | | | $ | 16,352 | | | $ | 140 | | | $ | 31,438 | | | Criticized performing | | 0 | | | 172 | | | 145 | | | 428 | | | 109 | | | 975 | | | 1,829 | | | 29 | | | 2 | | | 1,860 | | | Criticized nonperforming | | 10 | | | 17 | | | 0 | | | 0 | | | 76 | | | 217 | | | 320 | | | 0 | | | 0 | | | 320 | | | Total commercial and multifamily real estate | | 2,298 | | | 1,705 | | | 2,179 | | | 3,606 | | | 1,542 | | | 5,765 | | | 17,095 | | | 16,381 | | | 142 | | | 33,618 | | | Commercial and industrial | | | | | | | | | | | | | | | | | | | | | | Noncriticized | | 8,077 | | | 5,391 | | | 4,623 | | | 7,531 | | | 3,284 | | | 6,667 | | | 35,573 | | | 16,643 | | | 219 | | | 52,435 | | | Criticized performing | | 3 | | | 162 | | | 185 | | | 391 | | | 726 | | | 309 | | | 1,776 | | | 541 | | | 0 | | | 2,317 | | | Criticized nonperforming | | 12 | | | 71 | | | 12 | | | 158 | | | 246 | | | 196 | | | 695 | | | 162 | | | 35 | | | 892 | | | Total commercial and industrial | | 8,092 | | | 5,624 | | | 4,820 | | | 8,080 | | | 4,256 | | | 7,172 | | | 38,044 | | | 17,346 | | | 254 | | | 55,644 | | | Total commercial banking | | $ | 10,390 | | | $ | 7,329 | | | $ | 6,999 | | | $ | 11,686 | | | $ | 5,798 | | | $ | 12,937 | | | $ | 55,139 | | | $ | 33,727 | | | $ | 396 | | | $ | 89,262 | | __________(1)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities. The table below presents gross charge-offs for loans held for investment by vintage year during the three months ended March 31, 2026. Table 5.2: Gross Charge-Offs by Vintage Year | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended March 31, 2026 | | | Term Loans by Vintage Year | | | | | | | | (Dollars in millions) | | 2026 | | 2025 | | 2024 | | 2023 | | 2022 | | | | Prior | | Total Term Loans | | Revolving Loans | | Revolving Loans Converted to Term | | Total | | Credit Card | | | | | | | | | | | | | | | | | | | | | | | | Domestic credit card | | N/A | | N/A | | N/A | | N/A | | N/A | | | | N/A | | N/A | | $ | 4,257 | | | $ | 113 | | | $ | 4,370 | | Personal loans | | $ | 0 | | | $ | 24 | | | $ | 41 | | | $ | 35 | | | $ | 15 | | | | | $ | 6 | | | $ | 121 | | | N/A | | N/A | | 121 | | | International card business | | N/A | | N/A | | N/A | | N/A | | N/A | | | | N/A | | N/A | | 145 | | | 5 | | | 150 | | | Total credit card | | 0 | | | 24 | | | 41 | | | 35 | | | 15 | | | | | 6 | | | 121 | | | 4,402 | | | 118 | | | 4,641 | | | Consumer Banking | | | | | | | | | | | | | | | | | | | | | | | | Auto | | 3 | | | 207 | | | 197 | | | 125 | | | 102 | | | | | 77 | | | 711 | | | 0 | | | 0 | | | 711 | | | | | | | | | | | | | | | | | | | | | | | | | | Retail banking | | 0 | | | 0 | | | 0 | | | 0 | | | 0 | | | | | 1 | | | 1 | | | 23 | | | 0 | | | 24 | | | Total consumer banking | | 3 | | | 207 | | | 197 | | | 125 | | | 102 | | | | | 78 | | | 712 | | | 23 | | | 0 | | | 735 | | | Commercial Banking | | | | | | | | | | | | | | | | | | | | | | | | Commercial and multifamily real estate | | 0 | | | 0 | | | 0 | | | 0 | | | 0 | | | | | 3 | | | 3 | | | 0 | | | 0 | | | 3 | | | Commercial and industrial | | 0 | | | 0 | | | 0 | | | 0 | | | 10 | | | | | 52 | | | 62 | | | 4 | | | 0 | | | 66 | | | Total commercial banking | | 0 | | | 0 | | | 0 | | | 0 | | | 10 | | | | | 55 | | | 65 | | | 4 | | | 0 | | | 69 | | | Total | | $ | 3 | | | $ | 231 | | | $ | 238 | | | $ | 160 | | | $ | 127 | | | | | $ | 139 | | | $ | 898 | | | $ | 4,429 | | | $ | 118 | | | $ | 5,445 | |
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| FDM Disclosures |
The following tables present the major modification types, amortized cost basis amounts for each modification type and financial effects for all FDMs undertaken during the three months ended March 31, 2026 and 2025. Table 4.7: Financial Difficulty Modifications to Borrowers | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended March 31, 2026 | | | Credit Card | | Consumer Banking | | Commercial Banking | | | | (Dollars in millions) | | Domestic Card | | Personal Loans | | International Card Businesses | | Total Credit Card | | Auto | | Retail Banking | | Total Consumer Banking | | Commercial and Multifamily Real Estate | | Commercial and Industrial | | Total Commercial Banking | | Total | | Interest rate reduction | | $ | 1,098 | | — | | $ | 72 | | $ | 1,170 | | — | | — | | — | | — | | | — | | | — | | | $ | 1,170 | | Term extension | | — | | | $ | 11 | | | — | | | 11 | | | $ | 56 | | | $ | 2 | | | $ | 58 | | | $ | 22 | | | $ | 69 | | | $ | 91 | | | 160 | | | Principal balance reduction | | — | | | — | | | — | | | — | | | 11 | | | — | | | 11 | | | — | | | — | | | — | | | 11 | | | | | | | | | | | | | | | | | | | | | | | | | | Interest rate reduction and term extension | | 5 | | | 20 | | | — | | | 25 | | | 565 | | | — | | | 565 | | | — | | | — | | | — | | | 590 | | | | | | | | | | | | | | | | | | | | | | | | | Other(1) | | — | | | 29 | | | — | | | 29 | | | 3 | | | 1 | | | 4 | | | 4 | | | 228 | | | 232 | | | 265 | | | Total loans modified | | $ | 1,103 | | $ | 60 | | | $ | 72 | | | $ | 1,235 | | $ | 635 | | $ | 3 | | | $ | 638 | | | $ | 26 | | | $ | 297 | | | $ | 323 | | | $ | 2,196 | | % of total class of receivables | | 0.43 | % | | 0.65 | % | | 0.97 | % | | 0.46 | % | | 0.74 | % | | 0.25 | % | | 0.73 | % | | 0.08 | % | | 0.53 | % | | 0.36 | % | | 0.49 | % |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended March 31, 2025 | | | Credit Card | | Consumer Banking | | Commercial Banking | | | | (Dollars in millions) | | Domestic Card | | Personal Loans | | International Card Businesses | | Total Credit Card | | Auto | | Retail Banking | | Total Consumer Banking | | Commercial and Multifamily Real Estate | | Commercial and Industrial | | Total Commercial Banking | | Total | | Interest rate reduction | | $ | 171 | | | N/A | | $ | 57 | | | $ | 228 | | | — | | | — | | | — | | | $ | 3 | | | $ | 16 | | | $ | 19 | | | $ | 247 | | | Term extension | | — | | | N/A | | — | | | — | | | $ | 33 | | | $ | 3 | | | $ | 36 | | | 210 | | | 201 | | | 411 | | | 447 | | | Principal balance reduction | | — | | | N/A | | — | | | — | | | 9 | | | — | | | 9 | | | — | | | — | | | — | | | 9 | | | | | | | | | | | | | | | | | | | | | | | | | | Interest rate reduction and term extension | | 4 | | | N/A | | — | | | 4 | | | 269 | | | — | | | 269 | | | — | | | — | | | — | | | 273 | | | | | | | | | | | | | | | | | | | | | | | | | Other(1) | | — | | | N/A | | — | | | — | | | 1 | | | — | | | 1 | | | 32 | | | 107 | | | 139 | | | 140 | | | Total loans modified | | $ | 175 | | | N/A | | $ | 57 | | | $ | 232 | | | $ | 312 | | | $ | 3 | | | $ | 315 | | | $ | 245 | | | $ | 324 | | | $ | 569 | | | $ | 1,116 | | | % of total class of receivables | | 0.12 | % | | N/A | | 0.83 | % | | 0.15 | % | | 0.40 | % | | 0.21 | % | | 0.40 | % | | 0.77 | % | | 0.58 | % | | 0.65 | % | | 0.35 | % | __________(1)Primarily consists of modifications or combinations of modifications not categorized above, such as payment delays, increases in committed exposure, forbearances and other types of modifications in Commercial Banking. Table 4.8: Financial Effects of Financial Difficulty Modifications to Borrowers | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended March 31, 2026 | | | Credit Card | | Consumer Banking | | | | Commercial Banking | | | | (Dollars in millions) | | Domestic Card | | Personal Loans | | International Card Businesses | | | | Auto | | Retail Banking | | | | Commercial and Multifamily Real Estate | | Commercial and Industrial | | | | | | Weighted-average interest rate reduction | | 15.25% | | 13.94% | | 23.78% | | | | 9.33% | | — | | | | — | | — | | | | | | Payment delay duration (in months) | | 12 | | 30 | | 0 | | | | 6 | | 5 | | | | 36 | | 10 | | | | | | Principal balance reduction | | $70 | | — | | — | | | | — | | — | | | | — | | — | | | | | | Interest and fees forgiven | | $64 | | — | | — | | | | — | | — | | | | — | | — | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended March 31, 2025 | | | Credit Card | | | | Consumer Banking | | | | Commercial Banking | | | | (Dollars in millions) | | Domestic Card | | Personal Loans | | International Card Businesses | | | | Auto | | Retail Banking | | | | Commercial and Multifamily Real Estate | | Commercial and Industrial | | | | | | Weighted-average interest rate reduction | | 19.38% | | N/A | | 25.30% | | | | 9.03% | | — | | | | 0.85% | | 0.25% | | | | | | Payment delay duration (in months) | | 12 | | N/A | | 0 | | | | 6 | | 5 | | | | 11 | | 21 | | | | | | Principal balance reduction | | — | | N/A | | — | | | | — | | — | | | | — | | — | | | | | | | | | | | | | | | | | | | | | | | | | | | |
The following tables present FDMs over a rolling 12-month period by delinquency status as of March 31, 2026 and 2025. For the 12-month period ended March 31, 2026, the table includes amounts of FDMs from the acquired Discover portfolio, including loans which were modified prior to the Closing Date. Table 4.9 Delinquency Status of Financial Difficulty Modifications to Borrowers(1) | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | March 31, 2026 | | | | | Delinquent Loans | | | | (Dollars in millions) | | Current | | 30-59 Days | | 60-89 Days | | > 90 Days | | Total Delinquent Loans | | Total Loans | | Credit Card: | | | | | | | | | | | | | Domestic credit card(2) | | $ | 3,140 | | | $ | 194 | | | $ | 149 | | | $ | 304 | | | $ | 647 | | | $ | 3,787 | | | Personal loans | | 168 | | | 21 | | | 11 | | | 6 | | | 38 | | | 206 | | | International card businesses | | 80 | | | 14 | | | 13 | | | 43 | | | 70 | | | 150 | | | Total credit card | | 3,388 | | | 229 | | | 173 | | | 353 | | | 755 | | | 4,143 | | | Consumer Banking: | | | | | | | | | | | | | | Auto | | 1,214 | | | 161 | | | 79 | | | 24 | | | 264 | | | 1,478 | | | Retail banking | | 4 | | | 1 | | | 1 | | | 0 | | | 2 | | | 6 | | | Total consumer banking | | 1,218 | | | 162 | | | 80 | | | 24 | | | 266 | | | 1,484 | | | Commercial Banking: | | | | | | | | | | | | | | Commercial and multifamily real estate | | 144 | | | 0 | | | 0 | | | 0 | | | 0 | | | 144 | | | Commercial and industrial | | 692 | | | 3 | | | 57 | | | 72 | | | 132 | | | 824 | | | Total commercial banking | | 836 | | | 3 | | | 57 | | | 72 | | | 132 | | | 968 | | | Total | | $ | 5,442 | | | $ | 394 | | | $ | 310 | | | $ | 449 | | | $ | 1,153 | | | $ | 6,595 | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | March 31, 2025 | | | | | Delinquent Loans | | | | (Dollars in millions) | | Current | | 30-59 Days | | 60-89 Days | | > 90 Days | | Total Delinquent Loans | | Total Loans | | Credit Card: | | | | | | | | | | | | | | Domestic credit card | | $ | 388 | | | $ | 51 | | | $ | 38 | | | $ | 75 | | | $ | 164 | | | $ | 552 | | Personal loans | | N/A | | N/A | | N/A | | N/A | | N/A | | N/A | | International card businesses | | 71 | | | 11 | | | 10 | | | 35 | | | 56 | | | 127 | | | Total credit card | | 459 | | | 62 | | | 48 | | | 110 | | | 220 | | | 679 | | | Consumer Banking: | | | | | | | | | | | | | | Auto | | 608 | | | 89 | | | 48 | | | 18 | | | 155 | | | 763 | | | Retail banking | | 6 | | | 0 | | | 0 | | | 1 | | | 1 | | | 7 | | | Total consumer banking | | 614 | | | 89 | | | 48 | | | 19 | | | 156 | | | 770 | | | Commercial Banking: | | | | | | | | | | | | | | Commercial and multifamily real estate | | 631 | | | 0 | | | 0 | | | 0 | | | 0 | | | 631 | | | Commercial and industrial | | 880 | | | 20 | | | 48 | | | 43 | | | 111 | | | 991 | | | Total commercial banking | | 1,511 | | | 20 | | | 48 | | | 43 | | | 111 | | | 1,622 | | | Total | | $ | 2,584 | | | $ | 171 | | | $ | 144 | | | $ | 172 | | | $ | 487 | | | $ | 3,071 | |
__________ (1)Commitments to lend additional funds on FDMs totaled $173 million and $225 million as of March 31, 2026 and 2025, respectively. (2)Includes $315 million of FDMs as of March 31, 2026 that were modified prior to the Closing Date.
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