v3.26.1
Segment Reporting - Summary of Key Financial Performance Measures of Segment (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Segment Reporting, Revenue Reconciling Item [Line Items]    
Revenue $ 38,683 $ 41,344
Cost of revenue 23,562 27,782
Research and development 6,146 8,258
Sales and marketing 4,446 4,770
General and administrative 9,623 16,894
Stock compensation 3,057 2,836
Depreciation and amortization 2,223 1,943
Total operating expense 20,215 29,922
Impairment charge 0 24,929
Loss from operations (5,094) (41,289)
Net loss (4,448) (40,184)
Professional Services    
Segment Reporting, Revenue Reconciling Item [Line Items]    
Revenue 6,033 3,893
Cost of revenue 5,898 7,293
Reportable Segment    
Segment Reporting, Revenue Reconciling Item [Line Items]    
Revenue 38,683 41,344
Cost of revenue 23,562 27,782
Gross profit 15,121 13,562
Research and development 5,442 7,086
Sales and marketing 4,182 4,542
General and administrative 6,351 14,606
Stock compensation 2,957 2,543
Depreciation and amortization 1,283 1,145
Total operating expense 20,215 29,922
Impairment charge   24,929
Loss from operations (5,094) (41,289)
Other segment items 646 1,105
Net loss (4,448) (40,184)
Reportable Segment | Hardware    
Segment Reporting, Revenue Reconciling Item [Line Items]    
Revenue 15,381 18,830
Cost of revenue 12,576 13,960
Reportable Segment | Professional Services    
Segment Reporting, Revenue Reconciling Item [Line Items]    
Revenue 6,033 3,893
Cost of revenue 5,898 7,293
Reportable Segment | Deferred hub amortization    
Segment Reporting, Revenue Reconciling Item [Line Items]    
Revenue 2,050 4,658
Cost of revenue 1,203 2,440
Reportable Segment | SaaS - Smart Apartments    
Segment Reporting, Revenue Reconciling Item [Line Items]    
Revenue 11,052 9,757
Reportable Segment | SaaS - Smart Operations    
Segment Reporting, Revenue Reconciling Item [Line Items]    
Revenue 2,402 2,798
Reportable Segment | SaaS - All Other    
Segment Reporting, Revenue Reconciling Item [Line Items]    
Revenue 1,765 1,408
Reportable Segment | SaaS    
Segment Reporting, Revenue Reconciling Item [Line Items]    
Revenue 15,219 13,963
Cost of revenue $ 3,885 $ 4,089