Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2026	Mar. 31, 2025
Disaggregation of Revenue [Line Items]
Total revenue	$ 38,683	$ 41,344
United States
Disaggregation of Revenue [Line Items]
Total revenue	38,621	41,320
International
Disaggregation of Revenue [Line Items]
Total revenue	62	24
Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	32,380	35,105
Access Control
Disaggregation of Revenue [Line Items]
Total revenue	2,375	1,645
Other
Disaggregation of Revenue [Line Items]
Total revenue	1,526	1,796
Smart Operations Solutions
Disaggregation of Revenue [Line Items]
Total revenue	2,402	2,798
Hardware
Disaggregation of Revenue [Line Items]
Total revenue	15,381	18,830
Hardware \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	14,371	17,697
Hardware \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	706	639
Hardware \| Other
Disaggregation of Revenue [Line Items]
Total revenue	304	494
Professional Services
Disaggregation of Revenue [Line Items]
Total revenue	6,033	3,893
Professional Services \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	4,907	2,993
Professional Services \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	926	475
Professional Services \| Other
Disaggregation of Revenue [Line Items]
Total revenue	200	425
Hosted Services
Disaggregation of Revenue [Line Items]
Total revenue	17,269	18,621
Hosted Services \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	13,102	14,415
Hosted Services \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	743	531
Hosted Services \| Other
Disaggregation of Revenue [Line Items]
Total revenue	1,022	877
Hosted Services \| Smart Operations Solutions
Disaggregation of Revenue [Line Items]
Total revenue	$ 2,402	$ 2,798