v3.26.1
Accrued Expenses and Other Current Liabilities
3 Months Ended
Mar. 31, 2026
Payables and Accruals [Abstract]  
Accrued Expenses and Other Current Liabilities

9. Accrued Expenses and Other Current Liabilities

The following table presents the major components of accrued expenses and other current liabilities at March 31, 2026 and December 31, 2025 (in thousands):

 

 

March 31,

 

 

December 31,

 

 

 

2026

 

 

2025

 

Accrued marketing expense

 

$

17,767

 

 

$

21,159

 

Accrued customer credits

 

 

51,450

 

 

 

52,321

 

Accrued future customer compensation

 

 

19,212

 

 

 

15,771

 

Accrued payroll

 

 

5,316

 

 

 

10,463

 

Accrued operating expenses

 

 

15,372

 

 

 

11,800

 

Other current liabilities

 

 

14,136

 

 

 

14,443

 

Accrued expenses and other current liabilities

 

$

123,253

 

 

$

125,957

 

Accrued customer credits represent credits issued and outstanding for event cancellations or other service issues related to previously recorded sales transactions. The accrued amount is reduced by the amount of credits estimated to go unused, or breakage, provided that the credits are not subject to escheatment. We estimate breakage based on historical usage trends and available data on comparable programs, and we recognize breakage in proportion to

the pattern of redemption for customer credits. Our breakage estimates could be impacted by future activity that differs from our estimates, the effects of which could be material.

During the three months ended March 31, 2026 and 2025, $3.2 million and $1.5 million of accrued customer credits were redeemed, respectively, and we recognized revenue from breakage of $0.6 million and $1.6 million, respectively. Breakage amounts are recorded net of reductions in associated accounts receivable balances.

Accrued future customer compensation represents an estimate of the amount of customer compensation due from future event cancellation charges. These provisions, which are based on historic experience, revenue volumes for future events, and our estimate of the likelihood of future event cancellations, are recognized as a component of Revenues in the Condensed Consolidated Statements of Operations. The expected recoveries of these obligations are recorded in Prepaid expenses and other current assets in the Condensed Consolidated Balance Sheets. Our estimated accrual could be impacted by future activity that differs from our estimates, the effects of which could be material.

During the three months ended March 31, 2026 and 2025, we recognized a net decrease in revenue of $0.3 million and less than $0.1 million, respectively, from reversals of previously recorded revenue and changes to accrued future customer compensation related to event cancellations where our performance obligations were satisfied in prior periods.

Accrued future customer compensation increased by $3.4 million between December 31, 2025 and March 31, 2026, primarily due to an increase in estimated future event cancellations. A related provision for the expected recovery of compensation from customers is recorded in Prepaid expenses and other current assets in the Condensed Consolidated Balance Sheets.