Revenue |
3 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| Revenue from Contract with Customer [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Revenue | Revenue The Company accounts for revenue in accordance with ASC Topic 606, Revenue from Contracts With Customers for all periods presented. Contract Balances The Company recognized revenue that was included in the corresponding deferred revenue balance at the beginning of the period of $20.0 million and $18.9 million for the three months ended March 31, 2026 and 2025, respectively. Deferred Contract Costs The Company capitalizes incremental costs of obtaining and fulfilling a contract. Amortization expense related to these costs was $4.1 million and $3.5 million for the three months ended March 31, 2026 and 2025, respectively, and is reflected in the sales and marketing line item on the unaudited condensed consolidated statements of operations and comprehensive loss. Concentration of Credit Risk, Significant Customers, and Provision for Credit Losses There were no customers with revenue as a percentage of total revenue exceeding 10% for the three months ended March 31, 2026 and 2025. As of March 31, 2026 and December 31, 2025, there were no customers with outstanding accounts receivable balances as a percentage of total accounts receivable greater than 10%. The Company’s provision for credit losses was $0.8 million and $0.7 million as of March 31, 2026 and December 31, 2025, respectively. Disaggregation of Revenues Revenue has been disaggregated into recurring and non-recurring categories to identify revenue and costs of revenue that are one-time in nature from those that are term-based and renewable. The table below outlines revenue for the Company’s recurring subscription (software and phone services) and payment processing services, as well as for its onboarding services, and phone hardware for the three and three months ended March 31, 2026 and 2025 (in thousands):
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