| Information on reportable segments and reconciliation to condensed consolidated net (loss) income |
Three Months Ended March 31, 2026 | | Cloud | | | Software | | | | | (In thousands) | | Telecommunications | | | Solutions | | | Total | | | | Segment | | | Segment | | | Consolidated | | Service revenue | | $ | 10,561 | | | $ | - | | | $ | 10,561 | | Software solutions revenue | | | - | | | | 7,723 | | | | 7,723 | | Product revenue | | | 2,426 | | | | - | | | | 2,426 | | Consolidated revenue | | | 12,987 | | | | 7,723 | | | | 20,710 | | | | | | | | | | | | | | | Less: significant and other segment expenses | | | | | | | | | | | | | Employee expenses | | | 5,039 | | | | 3,575 | | | | 8,614 | | Commissions | | | 2,021 | | | | 362 | | | | 2,383 | | Outsourced labor | | | 522 | | | | 559 | | | | 1,081 | | Depreciation and amortization | | | 717 | | | | 452 | | | | 1,169 | | Other segment items(1) | | | 4,998 | | | | 2,025 | | | | 7,023 | | Total operating expense | | | 13,297 | | | | 6,973 | | | | 20,270 | | | | | | | | | | | | | | | Segment income/(loss) from operations | | | (310 | ) | | | 750 | | | | 440 | | | | | | | | | | | | | | | Less: other segment income/(expense) | | | | | | | | | | | | | Interest income | | | 148 | | | | 11 | | | | 159 | | Interest expense | | | - | | | | - | | | | - | | Other income/(expense) | | | 1 | | | | 7 | | | | 8 | | | | | | | | | | | | | | | Income/(loss) before income tax | | $ | (161 | ) | | $ | 768 | | | $ | 607 | | | | | | | | | | | | | | | Income tax benefit/(provision) | | | | | | | | | | | (29 | ) | | | | | | | | | | | | | | Net income/(loss) | | | | | | | | | | $ | 578 | |
Three Months Ended March 31, 2025 | | Cloud | | | Software | | | | | (In thousands) | | Telecommunications | | | Solutions | | | Total | | | | Segment | | | Segment | | | Consolidated | | Service revenue | | $ | 8,182 | | | $ | - | | | $ | 8,182 | | Software solutions revenue | | | - | | | | 6,868 | | | | 6,868 | | Product revenue | | | 1,007 | | | | - | | | | 1,007 | | Consolidated revenue | | | 9,189 | | | | 6,868 | | | | 16,057 | | | | | | | | | | | | | | | Less: significant and other segment expenses | | | | | | | | | | | | | Employee expenses | | | 3,926 | | | | 3,245 | | | | 7,171 | | Commissions | | | 1,342 | | | | 372 | | | | 1,714 | | Contractor expense | | | 444 | | | | 385 | | | | 829 | | Depreciation and amortization | | | 305 | | | | 466 | | | | 771 | | Other segment items(1) | | | 2,991 | | | | 1,431 | | | | 4,422 | | Total operating expense | | | 9,008 | | | | 5,899 | | | | 14,907 | | | | | | | | | | | | | | | Segment income/(loss) from operations | | | 181 | | | | 969 | | | | 1,150 | | | | | | | | | | | | | | | Less: other segment income/(expense) | | | | | | | | | | | | | Interest income | | | 84 | | | | - | | | | 84 | | Interest expense | | | (9 | ) | | | - | | | | (9 | ) | Other income/(expense) | | | 6 | | | | (16 | ) | | | (10 | ) | | | | | | | | | | | | | | Income/(loss) before income tax | | $ | 262 | | | $ | 953 | | | $ | 1,215 | | | | | | | | | | | | | | | Income tax benefit/(provision) | | | | | | | | | | | (44 | ) | | | | | | | | | | | | | | Net income/(loss) | | | | | | | | | | $ | 1,171 | |
|