v3.26.1
Revenue (Tables)
 3 Months Ended
Mar. 31, 2026
Revenue from Contract with Customer [Abstract]  
Summary of Disaggregation of Revenue

The following table presents the Company’s revenues disaggregated by revenue source:

 

 

 

Three Months Ended March 31,

 

 

 

2026

 

 

2025

 

Platform subscription

 

$

24,910

 

 

$

32,212

 

Visits

 

 

28,883

 

 

 

26,625

 

Other

 

 

1,090

 

 

 

7,996

 

Total Revenue

 

$

54,883

 

 

$

66,833

 
Summary of Changes in the Allowance for Credit Losses

Changes in the allowance for credit losses were as follows:

 

 

 

Three Months Ended March 31, 2026

 

 

Year Ended December 31, 2025

 

Allowance for credit losses, beginning of the period

 

$

9,463

 

 

$

7,236

 

Provisions

 

 

2,166

 

 

 

2,753

 

Write-offs

 

 

(637

)

 

 

(526

)

Allowance for credit losses, end of the period

 

$

10,992

 

 

$

9,463

 
Summary of Significant Changes in the Company's Deferred Revenue

Changes in the Company’s deferred revenue balance for the three months ended March 31, 2026 and year ended December 31, 2025 were as follows:

 

 

Three Months Ended March 31, 2026

 

 

Year Ended December 31, 2025

 

Total deferred revenue, beginning of the period

 

$

23,443

 

 

$

56,012

 

Additions

 

 

32,653

 

 

 

114,444

 

Recognized

 

 

(25,422

)

 

 

(147,013

)

Total deferred revenue, end of the period

 

$

30,674

 

 

$

23,443

 

 

 

 

 

 

 

 

Current deferred revenue

 

 

29,660

 

 

 

22,625

 

Non-current deferred revenue

 

 

1,014

 

 

 

818

 

Total

 

$

30,674

 

 

$

23,443