v3.26.1
Segment Information
3 Months Ended
Mar. 31, 2026
Segment Reporting [Abstract]  
Segment Information

3. Segment Information

The Company operates and manages its business as one reportable and operating segment. The Company’s Amwell Platform enables hybrid care delivery for our customers. The measure of segment assets is reported on the balance sheet as total consolidated assets. In addition, the Company derives revenue primarily in the United States and manages the business activities on a consolidated basis.

The Company generates revenues from the use of the Amwell Platform in the form of recurring subscription fees for use. We also generate revenue from the performance of patient visits and other related professional services and hardware sales. The accounting policies are the same as those described in the summary of significant accounting policies.

The Company’s chief operating decision maker (CODM), its Chief Executive Officer, reviews financial information presented on a consolidated basis and decides how to allocate resources based on net loss. Consolidated net loss is used for evaluating financial performance. The monitoring of budgeted versus actual results are used in assessing performance of the Company and in establishing management’s compensation.

The significant expense categories and amounts align with information that is regularly provided to the CODM. Significant segment expenses, consist of the following:

 

 

Three Months Ended March 31,

 

 

 

2026

 

 

2025

 

Employee compensation

 

 

24,707

 

 

 

41,584

 

Consulting costs

 

 

2,919

 

 

 

5,845

 

Provider cost

 

 

14,302

 

 

 

14,259

 

Stock-based compensation expense

 

 

2,304

 

 

 

7,686

 

Other segment expense items (1)

 

 

28,075

 

 

 

27,870

 

Total costs and operating expenses

 

 

72,307

 

 

 

97,244

 

(1) Other segment expense items primarily include hosting, hardware, corporate compliance, severance, strategic transformation costs, amortization, depreciation, bad debt and overhead expenses.