
	As of
		March 31, 2026						December 31, 2025
(in thousands)	Useful life (months)	Gross carrying amount		Accumulated amortization		Net carrying amount		Gross carrying amount		Accumulated amortization		Net carrying amount
Customer relationships	84 - 120	$	25,040	$	(22,300)	$	2,740	$	25,040	$	(21,830)	$	3,210
Non-compete agreements	60	303		(303)		—		303		(303)		—
Trademarks, trade names, and domain names	60 - 120	1,624		(1,251)		373		1,624		(1,244)		380
Intangible assets		$	26,967	$	(23,854)	$	3,113	$	26,967	$	(23,377)	$	3,590
Goodwill	Indefinite	$	47,739	$	—	$	47,739	$	47,739	$	—	$	47,739

Amortization expense related to intangible assets was $0.5 million and $1.4 million for the three months ended March 31, 2026 and 2025, respectively. During the three months ended March 31, 2025, the Company recognized a charge of $13.4 million related to the write-off of customer relationships and trademarks, trade names, and domain names acquired as part of the acquisition of Customer Helper Team, LLC as the Company did not intend to use or expect any future economic benefits from these intangible assets. The Company has no accumulated impairment of goodwill.


	As of
	March 31, 2026				December 31, 2025
(in thousands)	Goodwill		Intangible assets		Goodwill		Intangible assets
Beginning balance at January 1,	$	47,739	$	3,590	$	47,739	$	19,985
Additions to goodwill and intangible assets	—		—		—		—
Amortization	—		(477)		—		(2,979)
Write-off of intangible assets	—		—		—		(13,416)
Ending balance	$	47,739	$	3,113	$	47,739	$	3,590

As of March 31, 2026, future amortization expense relating to identifiable intangible assets with estimable useful lives over the next five years was as follows:


(in thousands)	Amortization expense
2026–Remaining Period	$	1,434
2027	1,364
2028	37
2029	40
2030	43
Thereafter	195
	$	3,113