v3.26.1
Loans and other financial assets at amortized cost (Tables)
 12 Months Ended
Dec. 31, 2025
Disclosure of loans and other financial assets at amortized cost [Abstract]  
Details of loans and other financial assets at amortized cost
(1) Details of loans and other financial assets at amortized cost as of December 31, 2024 and 2025 are as follows (Unit: Korean Won in millions):
 
 
  
December 31,
2024
 
 
December 31,
2025
 
Due from banks
      2,630,604        2,674,644  
Loans
      386,069,294       398,706,030  
Other financial assets
      9,771,918       11,115,109  
  
 
 
    
 
 
  
Total
       398,471,816        412,495,783  
  
 
 
    
 
 
  
Details of due from banks
(2)
Details of due from banks are as follows (Unit: Korean Won in millions):
 
 
  
December 31,
2024
 
 
December 31,
2025
 
Due from banks in local currency:
     
Due from depository banks
      200,366       531,542  
Due from
non-depository
institutions
      152       20,624  
Due from the Korea Exchange
      239,222       196,557  
Others
      72,314       407,445  
Loss allowance
      (4 )      (408 )
 
  
 
 
    
 
 
  
Sub-total
      512,050       1,155,760  
  
 
 
    
 
 
  
Due from banks in foreign currencies:
     
Due from banks on demand
      177,886       149,839  
Due from banks on time
      193,654       276,498  
Others
      1,753,337       1,096,819  
Loss allowance
      (6,323 )      (4,272 )
  
 
 
    
 
 
  
Sub-total
      2,118,554       1,518,884  
  
 
 
    
 
 
  
Total
       2,630,604        2,674,644  
  
 
 
    
 
 
  
Details of restricted due from banks
(3)
Details of restricted due from banks are as follows (Unit: Korean Won in millions):
 
   
Counterparty
  
December 31,
2024
    
Reason of restriction
Due from banks in local currency:
      
Others
  
Korea Federation of Savings Bank and others
     77,835    
Reserve deposits
Securities trading
  
Korea Securities Finance Corporation
     238,445    
Customer deposit refund reserve and futures trading margin and others
   
 
 
    
 
Sub-total
     316,280    
 
 
 
    
Due from banks in foreign currencies:
      
Due from banks on demand
  
National Bank of Cambodia and others
     169,064    
Reserve deposits and others
Due from banks on time
  
National Bank of Cambodia
     284    
Usage deposits for fund settlement system and others
Others
  
BNP-PARIBAS,
PAR and others
     1,093,853    
CSA collateral and others
   
 
 
    
 
Sub-total
     1,263,201    
   
 
 
    
 
Total
     1,579,481    
   
 
 
    
 
   
Counterparty
  
December 31,
2025
    
Reason of restriction
Due from banks in local currency:
               
Others
  
Korea Federation of Savings Bank and others
     248,704    
Reserve deposits
Securities trading
  
Korea Exchange Co.,Ltd. and Korea Securities Finance Corporation and others
     165,304    
Customer deposit refund reserve and futures trading margin and others
   
 
 
    
 
Sub-total
     414,008    
 
 
 
    
Due from banks in foreign currencies:
      
Due from banks on demand
  
National Bank of Cambodia and others
     149,279    
Reserve deposits and others
Due from banks on time
  
Toronto Dominion Bank, New York, and others
     129,141    
Federal Reserve Discount Window
Others
  
GOLDMAN SACHS INTL., LON and others
     775,829    
CSA collateral and others
   
 
 
    
 
Sub-total
     1,054,249    
   
 
 
    
 
Total
     1,468,257    
   
 
 
    
Changes in the loss allowance and gross carrying amount of due from banks
(4) Changes in the loss allowance and gross carrying amount of due from banks are as follows (Unit: Korean Won in millions):
1) Allowance for credit losses
 
    
For the year ended December 31, 2023
  
    
 Stage 1 
    
 Stage 2 
     
 Stage 3 
     
 Total 
  
Beginning balance
      (12,317 )      —        —        (12,317 ) 
Transfer to
12-month
expected credit losses
      —       —        —        —  
Transfer to lifetime expected credit losses
      —       —        —        —  
Transfer to credit-impaired financial assets
             —       —        —               —  
Net provision of allowance for credit losses
      (5,254 )      —        —        (5,254 ) 
Others
(*)
      1,725       —        —        1,725  
  
 
 
    
 
 
     
 
 
     
 
 
  
Ending balance
      (15,846 )      —        —        (15,846 ) 
  
 
 
    
 
 
     
 
 
     
 
 
  
 
(*)
Changes due to foreign currencies translation, etc
 
    
For the year ended December 31, 2024
  
    
 Stage 1 
    
 Stage 2 
     
 Stage 3 
     
 Total 
  
Beginning balance
      (15,846 )      —        —        (15,846 ) 
Transfer to
12-month
expected credit losses
      —       —        —        —  
Transfer to lifetime expected credit losses
      —       —        —        —  
Transfer to credit-impaired financial assets
             —       —        —               —  
Net reversal of allowance for credit losses
      9,874       —        —        9,874  
Others
(*)
      (355 )      —        —        (355 ) 
  
 
 
    
 
 
     
 
 
     
 
 
  
Ending balance
      (6,327 )      —        —        (6,327 ) 
  
 
 
    
 
 
     
 
 
     
 
 
  
(*)
Changes due to foreign currencies translation, etc
 
 
  
For the year ended December 31, 2025
 
 
  
 Stage 1 
 
 
 Stage 2 
 
  
 Stage 3 
 
  
 Total 
 
Beginning balance
      (6,327 )      —        —        (6,327 )
Transfer to
12-month
expected credit losses
      —        —        —        —  
Transfer to lifetime expected credit losses
      —        —        —        —  
Transfer to credit-impaired financial assets
             —        —        —               —  
Net reversal of allowance for credit losses
      1,697        —        —        1,697  
Others
(*)
      (50 )
 
      —        —        (50 )
 
  
 
 
     
 
 
     
 
 
     
 
 
  
Ending balance
      (4,680 )      —        —        (4,680 )
  
 
 
     
 
 
     
 
 
     
 
 
  
(*)
Changes due to foreign currencies translation, etc
Changes in gross carrying amount of due from banks
2) Gross carrying amount
 
    
For the year ended December 31, 2023
  
    
 Stage 1 
    
 Stage 2 
     
 Stage 3 
     
 Total 
  
Beginning balance
      3,006,989       —        —        3,006,989  
Transfer to
12-month
expected credit losses
      —       —        —        —  
Transfer to lifetime expected credit losses
      —       —        —        —  
Transfer to credit-impaired financial assets
      —       —        —        —  
Net decrease
      (1,154,265 )      —        —        (1,154,265 ) 
Changes due to business combinations
      113,000       —        —        113,000  
Others
(*)
      695       —        —        695  
  
 
 
    
 
 
     
 
 
     
 
 
  
Ending balance
        1,966,419       —        —          1,966,419  
  
 
 
    
 
 
     
 
 
     
 
 
  
(*)
Changes due to foreign currencies translation, etc
.
 
    
For the year ended December 31, 2024
  
    
 Stage 1 
     
 Stage 2 
     
 Stage 3 
     
 Total 
  
Beginning balance
      1,966,419        —        —        1,966,419  
Transfer to
12-month
expected credit losses
      —        —        —        —  
Transfer to lifetime expected credit losses
      —        —        —        —  
Transfer to credit-impaired financial assets
      —        —        —        —  
Net increase
      390,154        —        —        390,154  
Changes due to business combinations
      165,476        —        —        165,476  
Others
(*)
      114,882        —        —        114,882  
  
 
 
     
 
 
     
 
 
     
 
 
  
Ending balance
        2,636,931        —        —          2,636,931  
  
 
 
     
 
 
     
 
 
     
 
 
  
(*)
Changes due to foreign currencies translation, etc
.
 
 
  
For the year ended December 31, 2025
 
 
  
 Stage 1 
 
 
 Stage 2 
 
  
 Stage 3 
 
  
 Total 
 
Beginning balance
      2,636,931        —        —        2,636,931  
Transfer to
12-month
expected credit losses
      —        —        —        —  
Transfer to lifetime expected credit losses
      —        —        —        —  
Transfer to credit-impaired financial assets
      —        —        —        —  
Net decrease
      (758,983 )
 
      —        —        (758,983 )
 
Changes due to business combinations
      807,306        —        —        807,306  
Others
(*)
      (5,930 )      —        —        (5,930 )
  
 
 
     
 
 
     
 
 
     
 
 
  
Ending balance
        2,679,324        —        —          2,679,324  
  
 
 
     
 
 
     
 
 
     
 
 
  
(*)
Changes due to foreign currencies translation, etc
.
Details of loans
(5)
Details of loans are as follows (Unit: Korean Won in millions):
 
    
December 31,
2024
    
December 31,
2025
  
Loans in local currency
      315,597,374       322,659,399  
Loans in foreign currencies
      33,166,984       32,375,735  
Domestic banker’s usance
      2,803,761       2,647,891  
Credit card accounts
      12,488,523       13,960,884  
Bills bought in foreign currencies
      4,328,404       4,396,122  
Bills bought in local currency
      224,835       82,657  
Factoring receivables
      5,994       6,315  
Advances for customers on guarantees
      9,814       12,602  
Private placement bonds
      444,900       669,431  
Securitized loans
      3,300,876       3,325,383  
Call loans
      1,847,376       2,430,625  
Bonds purchased under resale agreements
      10,551,018       14,598,594  
Financial lease receivables
      1,106,912       991,331  
Installment financial bond
      2,620,534       2,429,860  
Securities Lending Receivable
      —       445,960  
Others
      —       2,257  
Loan origination costs and fees
      938,886       926,343  
Discounted present value
      (9,272 )      (9,107 )
 
Allowance for credit losses
      (3,357,625 )      (3,246,252 )
  
 
 
    
 
 
  
Total
      386,069,294       398,706,030  
  
 
 
    
 
 
  
Changes in allowance for credit losses of loans
(6)
Changes in the loss allowance of loans are as follows (Unit: Korean Won in millions):
 
   
For the year ended December 31, 2023
  
   
Consumers
    
Corporates
  
   
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
Credit
impairment
model
  
Beginning balance
     (147,876 )      (128,089 )      (241,942 )      (453,621 )      (818,234 )      (241,465 )      (27 ) 
Transfer to
12-month
expected credit losses
     (25,553 )      22,750       2,803       (190,665 )      190,047       618      
—
  
Transfer to lifetime expected credit losses
       10,881       (12,892 )      2,011       28,452       (36,229 )      7,777      
—
  
Transfer to credit-impaired financial assets
     7,085       24,577       (31,662 )      17,959       33,272       (51,231 )     
—
  
Net reversal(provision) of allowance for credit losses
     (41,029 )      (41,105 )      (340,607 )      (361,735 )      (153,392 )      (515,711 )      (1,011 ) 
Recovery
    
—
      
—
       (65,639 )     
—
      
—
       (44,043 )     
—
  
Charge-off
    
—
      
—
       301,995      
—
      
—
       298,665      
—
  
Disposal
     18       419       114,643       266       512       172,519       949  
Interest income from impaired loans
    
—
      
—
       15,553      
—
      
—
       19,341      
—
  
Others
     (371 )      338       22,000       11,656       21,380       (10,173 )     
—
  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
     (196,845 )      (134,002 )      (220,845 )      (947,688 )      (762,644 )      (363,703 )      (89 ) 
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
   
For the year ended December 31, 2023
  
   
Credit card accounts
    
Total
  
   
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
Credit
impairment
model
  
Beginning balance
     (71,139 )      (127,814 )      (103,946 )      (672,636 )      (1,074,137 )      (587,353 )      (27 ) 
Transfer to
12-month
expected credit losses
     (30,312 )      30,198       114       (246,530 )      242,995       3,535      
—
  
Transfer to lifetime expected credit losses
     6,894       (7,420 )      526       46,227       (56,541 )      10,314      
—
  
Transfer to credit-impaired financial assets
     748       2,381       (3,129 )      25,792       60,230       (86,022 )     
—
  
Net reversal(provision) of allowance for credit losses
     (3,864 )      (15,457 )      (338,618 )      (406,628 )      (209,954 )      (1,194,936 )      (1,011 ) 
Recovery
    
—
      
—
       (33,710 )     
—
      
—
       (143,392 )     
—
  
Charge-off
    
—
      
—
       306,005      
—
      
—
       906,665      
—
  
Disposal
    
—
      
—
       39,360       284       931        326,522       949  
Interest income from impaired loans
    
—
      
—
      
—
      
—
      
—
       34,894      
—
  
Others
     (61 )     
—
      
—
       11,224       21,718       11,827      
—
  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
     (97,734 )      (118,112 )      (133,398 )      (1,242,267 )      (1,014,758 )      (717,946 )      (89 ) 
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
 
   
For the year ended December 31, 2024
  
   
Consumers
    
Corporates
  
   
Stage 1
    
Stage 2
    
Stage 3
    
Stage 1
    
Stage 2
    
Stage 3
    
Credit
impairment
model
  
Beginning balance
     (196,845 )      (134,002 )      (220,845 )      (947,688 )      (762,644 )      (363,703 )      (89 ) 
Transfer to
12-month
expected credit losses
     (27,467 )      25,983       1,484       (76,352 )      75,186       1,166       —  
Transfer to lifetime expected credit losses
       14,659       (17,333 )      2,674       60,633       (63,280 )      2,647       —  
Transfer to credit-impaired financial assets
     7,714       18,054       (25,768 )      128,228       162,162       (290,390 )      —  
Net provision of allowance for credit losses
     (28,741 )      (43,686 )      (378,285 )      (107,916 )      (121,901 )      (582,211 )      (7,663 ) 
Recovery
     —       —       (61,554 )      —       —       (36,318 )      —  
Charge-off
     —       —       262,651       —       —       329,506       622  
Disposal
     1,442       2,032       75,603       23       6,675       297,533       837  
Interest income from impaired loans
     —       —       14,629       —       —       30,185       —  
Others
     908       637       49,286       (28,427 )      4,156       (14,336 )      (1,002 ) 
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
     (228,330 )      (148,315 )      (280,125 )      (971,499 )      (699,646 )      (625,921 )      (7,295 ) 
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
   
For the year ended December 31, 2024
  
   
Credit card accounts
    
Total
  
   
Stage 1
    
Stage 2
    
Stage 3
    
Stage 1
    
Stage 2
    
Stage 3
    
Credit
impairment
model
  
Beginning balance
     (97,734 )      (118,112 )      (133,398 )      (1,242,267 )      (1,014,758 )      (717,946 )      (89 ) 
Transfer to
12-month
expected credit losses
     (30,968 )      30,740       228       (134,787 )      131,909       2,878       —  
Transfer to lifetime expected credit losses
     8,951       (9,609 )      658       84,243       (90,222 )      5,979       —  
Transfer to credit-impaired financial assets
     1,196       2,400       (3,596 )      137,138       182,616       (319,754 )      —  
Net provision of allowance for credit losses
     (4,742 )      (20,449 )      (379,984 )      (141,399 )      (186,036 )      (1,340,480 )      (7,663 ) 
Recovery
     —       —        (24,021 )      —       —       (121,893 )      —  
Charge-off
     —       —        290,321       —       —       882,478       622  
Disposal
     —       —        91,625       1,465       8,707        464,761       837  
Interest income from impaired loans
     —       —        —       —       —       44,814       —  
Others
     —       —        —       (27,519 )      4,793       34,950       (1,002 ) 
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
     (123,297 )      (115,030 )      (158,167 )      (1,323,126 )      (962,991 )      (1,064,213 )      (7,295 ) 
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
 
    
For the year ended December 31, 2025
  
    
Consumers
    
Corporates
  
    
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
Credit
impairment
model
  
Beginning balance
      (228,330 )      (148,315 )      (280,125 )      (971,499 )      (699,646 )      (625,921 )      (7,295 ) 
Transfer to
12-month
expected credit losses
      (34,745 )      33,583       1,162       (88,031 )      80,756       7,275       —  
Transfer to lifetime expected credit losses
      17,032       (19,243 )      2,211       36,659       (49,487 )      12,828       —  
Transfer to credit-impaired financial assets
      11,444       15,959       (27,403 )      106,321       132,761       (239,082 )      —  
Net reversal (provision) of allowance for credit losses
      22,945       (43,140 )      (374,328 )      (36,919 )      52,189       (1,096,710 )      (3,809 ) 
Recovery
      —       —       (45,352 )      —       —       (47,208 )      —  
Charge-off
      —       —       277,324       —       —       899,536       —  
Disposal
      23       1,638       92,299       24       3,736       300,492       7,002  
Interest income from impaired loans
      —       —       17,062       —       —       32,817       —  
Changes due to business combinations
      (2,536 )      (184 )      (13,979 )      (22,505 )      (26,471 )      (32,605 )      —  
Others
   
 
9,578
 
  
 
2,239
 
  
 
34,898
 
  
 
19,332
 
  
 
25,461
 
  
 
98,717
 
  
 
(5,207
) 
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
      (204,589 )      (157,463 )      (316,231 )      (956,618 )      (480,701 )      (689,861 )      (9,309 ) 
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
    
For the year ended December 31, 2025
  
    
Credit card accounts
    
Total
  
    
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
Credit
impairment
model
  
Beginning balance
      (123,297 )      (115,030 )      (158,167 )      (1,323,126 )      (962,991 )      (1,064,213 )      (7,295 ) 
Transfer to
12-month
expected credit losses
      (33,208 )      32,833       375       (155,984 )      147,172       8,812       —  
Transfer to lifetime expected credit losses
      9,750       (10,683 )      933       63,441       (79,413 )      15,972       —  
Transfer to credit-impaired financial assets
      2,156       3,191       (5,347 )      119,921       151,911       (271,832 )      —  
Net reversal (provision) of allowance for credit losses
      14,042       (14,140 )      (467,418 )      68       (5,091 )      (1,938,456 )      (3,809 ) 
Recovery
      —       —       (27,170 )      —       —       (119,730 )      —  
Charge-off
      —       —       386,448       —       —       1,563,308       —  
Disposal
      —       —       73,252       47       5,374       466,043       7,002  
Interest income from impaired loans
      —       —       —       —       —       49,879       —  
Changes due to business combinations
      —       —       —       (25,041 )      (26,655 )      (46,584 )      —  
Others
   
 
—
 
  
 
—
 
  
 
—
 
  
 
28,910
 
  
 
27,700
 
  
 
133,615
 
  
 
(5,207
) 
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
   
 
(130,557
) 
  
 
(103,829
) 
  
 
(197,094
) 
  
 
(1,291,764
) 
  
 
(741,993
) 
  
 
(1,203,186
) 
  
 
(9,309
) 
  
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Changes in gross carrying amount of loans
(7) Changes in the gross carrying amount of loans are as follows (Unit: Korean Won in millions):
 
   
For the year ended December 31, 2023
  
   
Consumers
    
Corporates
  
   
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
Credit
impairment
model
  
Beginning balance
     131,328,377       14,020,582       564,057       179,552,435       9,486,297       625,998       313,717  
Transfer to
12-month
expected credit losses
     4,038,074       (4,024,039 )      (14,035 )      2,214,045       (2,209,035 )      (5,010 )     
—
  
Transfer to lifetime expected credit losses
     (6,406,254 )      6,422,979       (16,725 )      (4,944,087 )      4,971,596       (27,509 )     
—
  
Transfer to credit-impaired financial assets
     (263,965 )      (173,536 )      437,501       (582,131 )      (242,382 )      824,513      
—
  
Charge-off
     —       —       (301,995 )      —       —       (298,665 )     
—
  
Disposal
     (63 )      (491 )      (218,965 )      (18,149 )      (719 )      (404,876 )      (152,024 ) 
Net increase(decrease)
     4,115,668       (1,531,099 )      192,248       12,389,915       (1,384,370 )      142,393       606,794  
Changes due to business combinations
     1,144       —       —       —       —       —      
—
  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
     132,812,981       14,714,396       642,086       188,612,028       10,621,387       856,844       768,487  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
   
For the year ended December 31, 2023
  
   
Credit card accounts
    
Total
  
   
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
Credit
impairment
model
  
Beginning balance
     9,115,460       1,066,380       179,410       319,996,272       24,573,259       1,369,465       313,717  
Transfer to
12-month
expected credit losses
     343,929       (343,765 )      (164 )      6,596,048       (6,576,839 )      (19,209 )     
—
  
Transfer to lifetime expected credit losses
     (411,467 )      412,222       (755 )      (11,761,808 )      11,806,797       (44,989 )     
—
  
Transfer to credit-impaired financial assets
     (40,236 )      (20,039 )      60,275       (886,332 )      (435,957 )      1,322,289      
—
  
Charge-off
    
—
      
—
       (306,005 )      —       —       (906,665 )     
—
  
Disposal
    
—
      
—
       (73,107 )      (18,212 )      (1,210 )      (696,948 )      (152,024 ) 
Net increase(decrease)
     2,279,382       (131,187 )      393,697       18,784,965       (3,046,656 )      728,338       606,794  
Changes due to business combinations
    
—
      
—
      
—
       1,144       —       —      
—
  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
     11,287,068       983,611       253,351       332,712,077       26,319,394       1,752,281       768,487  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
   
For the year ended December 31, 2024
  
   
Consumers
    
Corporates
  
   
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
Credit
impairment
model
  
Beginning balance
     132,812,981       14,714,396       642,086       188,612,028       10,621,387       856,844       768,487  
Transfer to
12-month
expected credit losses
     4,575,673       (4,560,653 )      (15,020 )      2,276,379       (2,273,396 )      (2,983 )      —  
Transfer to lifetime expected credit losses
     (6,411,510 )      6,439,154       (27,644 )      (5,689,553 )      5,698,302       (8,749 )      —  
Transfer to credit-impaired financial assets
     (301,556 )      (236,753 )      538,309       (904,171 )      (752,177 )      1,656,348       —  
Charge-off
     —       —       (262,651 )      —       —       (329,506 )      (622 ) 
Disposal
     (43,168 )      (45,410 )      (329,255 )      (134 )      (72,244 )      (951,160 )      (351,530 ) 
Net increase(decrease)
     10,371,126       (1,246,832 )      236,043       21,730,474       (1,796,231 )      271,022       730,812  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
     141,003,546       15,063,902       781,868       206,025,023       11,425,641       1,491,816       1,147,147  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
 
 
 
For the year ended December 31, 2024
 
 
 
Credit card accounts
 
 
Total
 
 
 
 Stage 1 
 
 
 Stage 2 
 
 
 Stage 3 
 
 
 Stage 1 
 
 
 Stage 2 
 
 
 Stage 3 
 
 
Credit
impairment
model
 
Beginning balance
     11,287,068       983,611       253,351       332,712,077       26,319,394       1,752,281       768,487  
Transfer to
12-month
expected credit losses
     336,985       (336,651 )      (334 )      7,189,037       (7,170,700 )      (18,337 )      —  
Transfer to lifetime expected credit losses
     (539,512 )      540,471       (959 )      (12,640,575 )      12,677,927       (37,352 )      —  
Transfer to credit-impaired financial assets
     (57,937 )      (21,408 )      79,345       (1,263,664 )      (1,010,338 )      2,274,002       —  
Charge-off
     —       —       (290,321 )      —       —       (882,478 )      (622 ) 
Disposal
     —       —       (147,812 )      (43,302 )      (117,654 )      (1,428,227 )      (351,530 ) 
Net increase(decrease)
     145,281       (129,905 )      386,703       32,246,881       (3,172,968 )      893,768       730,812  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
     11,171,885       1,036,118       279,973       358,200,454       27,525,661       2,553,657       1,147,147  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
   
For the year ended December 31, 2025
  
   
Consumers
    
Corporates
  
   
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
Credit
impairment
model
  
Beginning balance
     141,003,546       15,063,902       781,868       206,025,023       11,425,641       1,491,816       1,147,147  
Transfer to
12-month
expected credit losses
     4,548,877       (4,532,512 )     (16,365 )     2,780,117       (2,768,089 )     (12,028 )     —  
Transfer to lifetime expected credit losses
     (6,379,394 )     6,407,932       (28,538 )     (4,527,298 )     4,552,830       (25,532 )     —  
Transfer to credit-impaired financial assets
     (304,313 )     (255,404 )     559,717       (1,038,594 )     (669,202 )     1,707,796       —  
Charge-off
     —       —       (277,324 )     —       —       (899,536 )     —  
Disposal
     (149 )     (3,986 )     (285,675 )     (199 )     (11,067 )     (974,939 )     (7,002 )
Net increase(decrease)
     7,451,142       (1,505,776 )     184,053       2,706,477       (2,632,204 )     329,175       (2,495 )
Changes due to business combinations
     700,146       130,549       14,436       5,761,606       265,660       100,959       —  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
     147,019,855       15,304,705       932,172       211,707,132       10,163,569       1,717,711       1,137,650  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
   
For the year ended December 31, 2025
  
   
Credit card accounts
    
Total
  
   
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
 Stage 1 
    
 Stage 2 
    
 Stage 3 
    
Credit
impairment
model
  
Beginning balance
     11,171,885       1,036,118       279,973       358,200,454       27,525,661       2,553,657       1,147,147  
Transfer to
12-month
expected credit losses
     428,406       (427,845 )     (561 )     7,757,400       (7,728,446 )     (28,954 )     —  
Transfer to lifetime expected credit losses
     (550,026 )     551,422       (1,396 )     (11,456,718 )     11,512,184       (55,466 )     —  
Transfer to credit-impaired financial assets
     (89,144 )     (25,223 )     114,367       (1,432,051 )     (949,829 )     2,381,880       —  
Charge-off
     —       —       (386,448 )     —       —       (1,563,308 )     —  
Disposal
     —       —       (126,253 )     (348 )     (15,053 )     (1,386,867 )     (7,002 )
Net increase(decrease)
     1,559,511       (834 )     435,535       11,717,130       (4,138,814 )     948,763       (2,495 )
Changes due to business combinations
     —       —       —       6,461,752       396,209       115,395       —  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
     12,520,632       1,133,638       315,217       371,247,619       26,601,912       2,965,100       1,137,650  
 
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
    
 
 
  
Details of other financial assets
(8) Details of other financial assets are as follows (Unit: Korean Won in millions):
 
    
December 31,
2024
    
December 31,
2025
  
Cash Management Account asset(CMA asset)
      120,000       115,000  
Receivables
      6,411,884       7,543,495  
Accrued income
      1,779,310       2,277,963  
Telex and telephone subscription rights and refundable deposits
      778,986       805,980  
Domestic exchange settlement debit
      441,992       273,249  
Other assets
      452,760       437,085  
Allowance for credit losses
      (213,014 )      (337,663 )
 
  
 
 
    
 
 
  
Total
      9,771,918       11,115,109  
  
 
 
    
 
 
  
Changes in allowance for credit losses on other financial assets
(9) Changes in the allowances for credit losses on other financial assets are as follows (Unit: Korean Won in millions):
 
    
For the year ended December 31, 2023
  
    
Stage 1
    
Stage 2
    
Stage 3
    
Total
  
Beginning balance
      (4,178 )      (9,133 )      (125,869 )      (139,180 ) 
Transfer to
12-month
expected credit losses
      (388 )      285       103       —  
Transfer to lifetime expected credit losses
      223       (246 )      23       —  
Transfer to credit-impaired financial assets
      50       266       (316 )      —  
Net reversal (provision) of loss allowance
      (3,141 )      (8,235 )      (10,829 )      (22,205 ) 
Charge-off
      —       —       4,341       4,341  
Disposal
      —       —       2,597       2,597  
Others
      (1,585 )      1       (249 )      (1,833 ) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
        (9,019)        (17,062)        (130,199)        (156,280)  
  
 
 
    
 
 
    
 
 
    
 
 
  
    
For the year ended December 31, 2024
  
    
Stage 1
    
Stage 2
    
Stage 3
    
Total
  
Beginning balance
      (9,019 )      (17,062 )      (130,199 )      (156,280 ) 
Transfer to
12-month
expected credit losses
      (557 )      493       64       —  
Transfer to lifetime expected credit losses
      372       (429 )      57       —  
Transfer to credit-impaired financial assets
      1,202       5,355       (6,557 )      —  
Net reversal (provision) of loss allowance
      (7,662 )      (10,372 )      (31,336 )      (49,370 ) 
Charge-off
      1,224       —       5,275       6,499  
Disposal
      —       4       2,538       2,542  
Others
      (6,494 )      (9 )      (9,902 )      (16,405)  
  
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
      (20,934)       (22,020)       (170,060 )      (213,014 ) 
  
 
 
    
 
 
    
 
 
    
 
 
  
    
For the year ended December 31, 2025
  
    
Stage 1
    
Stage 2
    
Stage 3
    
Total
  
Beginning balance
      (20,934 )      (22,020 )      (170,060 )      (213,014 ) 
Transfer to
12-month
expected credit losses
      (918 )      745       173       —  
Transfer to lifetime expected credit losses
      232       (272 )      40       —  
Transfer to credit-impaired financial assets
      328       1,877       (2,205 )      —  
Net reversal (provision) of loss allowance
      (6,941 )      6,090       (140,939 )      (141,790)  
Charge-off
      —       —       32,557       32,557  
Disposal
      —       —       1,343       1,343  
Changes due to business combinations
      1,220       (63 )      215       1,372  
  
 
 
    
 
 
    
 
 
    
 
 
  
Others
      (242 )      (13 )      (17,876 )      (18,131 ) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
      (27,255)       (13,656 )      (296,752 )      (337,663 ) 
  
 
 
    
 
 
    
 
 
    
 
 
  
Changes in gross carrying amount of other financial assets
(10) Changes in the gross carrying amount of other financial assets are as follows (Unit: Korean Won in millions):
 
    
For the year ended December 31, 2023
  
    
Stage 1
    
Stage 2
    
Stage 3
    
Total
  
Beginning balance
      8,886,721       21,454       78,502       8,986,677  
Transfer to
12-month
expected credit losses
      14,252       (14,143 )      (109 )      —  
Transfer to lifetime expected credit losses
      (30,528 )      30,559       (31 )      —  
Transfer to credit-impaired financial assets
      (7,299 )      (1,498 )      8,797       —  
Charge-off
      —       —       (4,341 )      (4,341 ) 
Disposal
      —       —       (3,318 )      (3,318 ) 
Net increase (decrease)
      3,634,239       75,526       74,653       3,784,418  
Changes due to business combinations
      13,240       —       —       13,240  
  
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
      12,510,625        111,898        154,153       12,776,676  
  
 
 
    
 
 
    
 
 
    
 
 
  
    
For the year ended December 31, 2024
  
    
Stage 1
    
Stage 2
    
Stage 3
    
Total
  
Beginning balance
      12,510,625       111,898       154,153       12,776,676  
Transfer to
12-month
expected credit losses
      22,084       (19,273 )      (2,811 )      —  
Transfer to lifetime expected credit losses
      (38,819 )      38,881       (62 )      —  
Transfer to credit-impaired financial assets
      (12,265 )      (15,695 )      27,960       —  
Charge-off
      (1,224 )      —       (5,275 )      (6,499 ) 
Disposal
      —       (7 )      (3,034 )      (3,041 ) 
Net increase (decrease)
      (3,048,051 )      (16,550 )      279,298       (2,785,303 ) 
Changes due to business combinations
      3,099       —       —       3,099  
  
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
      9,435,449       99,254       450,229       9,984,932  
  
 
 
    
 
 
    
 
 
    
 
 
  
    
For the year ended December 31, 2025
  
    
Stage 1
    
Stage 2
    
Stage 3
    
Total
  
Beginning balance
      9,435,449       99,254       450,229       9,984,932  
Transfer to
12-month
expected credit losses
      17,359       (17,181 )     (178 )     —  
Transfer to lifetime expected credit losses
      (24,982 )     25,043       (61 )     —  
Transfer to credit-impaired financial assets
      (8,048 )     (10,864 )     18,912       —  
Charge-off
      —       —       (32,557 )     (32,557 )
Disposal
      —       —       (1,493 )     (1,493 )
Net increase (decrease)
      850,003       (18,324 )     142,106       973,785  
Changes due to business combinations
      505,221       420       22,464       528,105  
  
 
 
    
 
 
    
 
 
    
 
 
  
Ending balance
      10,775,002        78,348        599,422       11,452,772