Document


Table of Contents						Page

Consolidated Financial Highlights						3

Consolidated Statements of Operations (unaudited)						4

Consolidated Balance Sheets (unaudited)						5

Loans and Deposits						6

Average Balance Sheets, Annualized Yields and Rates						7

Mortgage Banking Fees						8

Segment Financial Highlights						9

Credit-Related Information:
Nonaccrual loans and leases						12
Loans and Leases 90 Days or More Past Due and Accruing						13
Charge-offs, Recoveries, and Related Ratios						14
Summary of Changes in the Components of the Allowance for Credit Losses						16

Capital and Ratios						17

Non-GAAP Financial Measures and Reconciliations						18
The information in this Financial Supplement is preliminary and based on company data available at the time of the earnings presentation. It speaks only as of the particular date or dates included in the accompanying pages. The Company does not undertake an obligation to, and disclaims any duty to, update any of the information provided. Any forward-looking statements in this Financial Supplement are subject to the forward-looking statements language contained in the Company’s reports filed with the SEC pursuant to the Securities Exchange Act of 1934, which can be found on the SEC’s website (www.sec.gov) or on the Company’s website (www.citizensbank.com). The Company’s future financial performance is subject to the risks and uncertainties described in its SEC filings.


		QUARTERLY TRENDS
												1Q26 Change
		1Q26		4Q25		3Q25		2Q25		1Q25		4Q25				1Q25
												$/bps		%		$/bps		%
SELECTED OPERATING DATA
Total revenue	A	$2,168		$2,157		$2,118		$2,037		$1,935		$11		1	%	$233		12	%
Noninterest expense	B	1,378		1,343		1,335		1,319		1,314		35		3		64		5
Pre-provision profit1		790		814		783		718		621		(24)		(3)		169		27
Provision (benefit) for credit losses		140		137		154		164		153		3		2		(13)		(8)
NET INCOME		517		528		494		436		373		(11)		(2)		144		39
Net income available to common stockholders		484		489		457		402		340		(5)		(1)		144		42
PER COMMON SHARE DATA
Basic earnings		$1.14		$1.14		$1.06		$0.93		$0.78		$—		—	%	$0.36		46	%
Diluted earnings		1.13		1.13		1.05		0.92		0.77		—		—		0.36		47
Cash dividends declared and paid per common share		0.46		0.46		0.42		0.42		0.42		—		—		0.04		10
Book value per common share		56.48		56.39		54.97		53.43		51.99		0.09		—		4.49		9
Tangible book value per common share1		37.94		38.07		36.73		35.23		33.97		(0.13)		—		3.97		12
Dividend payout ratio		40	%	40	%	40	%	45	%	54	%	—	bps			(1,350)	bps
COMMON SHARES OUTSTANDING
Average: Basic		425,344,491		429,483,110		431,365,552		433,640,210		438,320,757		(4,138,619)		(1	%)	(12,976,266)		(3	%)
Diluted		429,894,837		434,077,960		435,472,350		436,539,774		442,200,180		(4,183,123)		(1)		(12,305,343)		(3)
Common shares at period-end		426,023,578		429,242,174		431,453,142		432,768,811		437,668,127		(3,218,596)		(1)		(11,644,549)		(3)
FINANCIAL RATIOS
Net interest margin		3.14	%	3.06	%	2.99	%	2.94	%	2.89	%	8 bps				25 bps
Net interest margin, FTE1,2		3.14		3.07		3.00		2.95		2.90		7				24
Return on average common equity		8.19		8.16		7.77		7.18		6.21		3				198
Return on average tangible common equity1		12.19		12.18		11.75		11.05		9.64		1				255
Return on average total assets		0.94		0.95		0.90		0.80		0.70		(1)				24
Return on average total tangible assets1		0.97		0.98		0.93		0.83		0.73		(1)				24
Effective income tax rate		20.46		22.03		21.38		21.37		20.26		(157)				20
Efficiency ratio	B/A	63.55		62.24		63.03		64.76		67.91		131				(436)
Noninterest income as a % of total revenue		27.95		28.75		29.75		29.41		28.14		(80)				(19)
Operating leverage:
Total revenue		$2,168		$2,157						$1,935		$11		0.53	%	$233		12.11	%
Less: Noninterest expense		1,378		1,343						1,314		35		2.65		64		4.91
Operating leverage														(2.12	%)			7.20	%
CAPITAL RATIOS - PERIOD-END (PRELIMINARY)
CET1 capital ratio		10.5	%	10.6	%	10.7	%	10.6	%	10.6	%
Tier 1 capital ratio		11.7		11.9		11.9		11.9		11.9
Total capital ratio		13.7		13.8		13.9		13.8		13.9
Tier 1 leverage ratio		9.3		9.5		9.4		9.4		9.4
Common equity ratio		10.6		10.7		10.6		10.6		10.3
Tangible common equity ratio1		7.3		7.5		7.4		7.2		7.0
SELECTED BALANCE SHEET DATA
Loan-to-deposit ratio (period-end balances)		78.07	%	77.84	%	78.26	%	79.56	%	77.51	%	23	bps			56	bps
Loan-to-deposit ratio (average balances)		79.09		78.82		79.57		79.72		80.89		27	bps			(180)	bps
Full-time equivalent colleagues (period-end)		17,380		17,398		17,496		17,677		17,315		(18)		—		65		—


	QUARTERLY TRENDS
						1Q26 Change
	1Q26	4Q25	3Q25	2Q25	1Q25	4Q25			1Q25
						$	%		$	%
INTEREST INCOME
Interest and fees on loans and leases	$1,884	$1,901	$1,897	$1,851	$1,829	($17)	(1	%)	$55	3	%
Interest and fees on loans held for sale	21	22	31	36	16	(1)	(5)		5	31
Investment securities	424	434	433	428	418	(10)	(2)		6	1
Interest-bearing deposits in banks	91	89	97	92	89	2	2		2	2
Total interest income	2,420	2,446	2,458	2,407	2,352	(26)	(1)		68	3
INTEREST EXPENSE
Deposits	715	781	816	802	795	(66)	(8)		(80)	(10)
Short-term borrowed funds	4	—	5	9	8	4	100		(4)	(50)
Long-term borrowed funds	139	128	149	159	158	11	9		(19)	(12)
Total interest expense	858	909	970	970	961	(51)	(6)		(103)	(11)
Net interest income	1,562	1,537	1,488	1,437	1,391	25	2		171	12
NONINTEREST INCOME
Service charges and fees	112	112	112	111	109	—	—		3	3
Capital markets fees	134	140	166	105	100	(6)	(4)		34	34
Wealth fees	100	98	93	88	81	2	2		19	23
Card fees	83	86	87	90	83	(3)	(3)		—	—
Mortgage banking fees	42	52	49	73	59	(10)	(19)		(17)	(29)
Foreign exchange and derivative products	44	34	42	41	39	10	29		5	13
Letter of credit and loan fees	50	49	48	45	44	1	2		6	14
Securities gains, net	7	7	2	5	7	—	—		—	—
Other income	34	42	31	42	22	(8)	(19)		12	55
Total noninterest income	606	620	630	600	544	(14)	(2)		62	11
TOTAL REVENUE	2,168	2,157	2,118	2,037	1,935	11	1		233	12
Provision (benefit) for credit losses	140	137	154	164	153	3	2		(13)	(8)
NONINTEREST EXPENSE
Salaries and employee benefits	758	716	705	681	696	42	6		62	9
Equipment and software	197	199	197	193	194	(2)	(1)		3	2
Outside services	162	148	161	169	155	14	9		7	5
Occupancy	114	109	106	108	112	5	5		2	2
Other operating expense	147	171	166	168	157	(24)	(14)		(10)	(6)
Total noninterest expense	1,378	1,343	1,335	1,319	1,314	35	3		64	5
Income before income tax expense	650	677	629	554	468	(27)	(4)		182	39
Income tax expense	133	149	135	118	95	(16)	(11)		38	40
Net income	$517	$528	$494	$436	$373	($11)	(2	%)	$144	39	%

Net income available to common stockholders	$484	$489	$457	$402	$340	($5)	(1	%)	$144	42	%


PERIOD-END BALANCES	AS OF					MARCH 31, 2026 CHANGE
	Mar 31, 2026	Dec 31, 2025	Sept 30, 2025	June 30, 2025	Mar 31, 2025	December 31, 2025			March 31, 2025
						$	%		$	%
ASSETS
Cash and due from banks	$1,084	$1,464	$1,254	$1,107	$1,082	($380)	(26	%)	$2	—	%
Interest-bearing cash and due from banks	11,246	11,263	10,396	7,441	10,459	(17)	—		787	8
Interest-bearing deposits in banks	830	961	694	680	685	(131)	(14)		145	21
Debt securities available for sale, at fair value	36,361	35,697	35,419	34,658	34,208	664	2		2,153	6
Debt securities held to maturity	7,800	7,933	8,124	8,293	8,469	(133)	(2)		(669)	(8)
Loans held for sale	1,537	1,198	1,334	2,093	2,820	339	28		(1,283)	(45)
Loans and leases	143,667	142,692	140,870	139,304	137,635	975	1		6,032	4
Less: Allowance for loan and lease losses	(1,958)	(1,943)	(1,972)	(2,008)	(2,014)	(15)	1		56	(3)
Net loans and leases	141,709	140,749	138,898	137,296	135,621	960	1		6,088	4
Premises and equipment	874	915	857	855	855	(41)	(4)		19	2
Bank-owned life insurance	3,464	3,441	3,422	3,408	3,386	23	1		78	2
Goodwill	8,221	8,187	8,187	8,187	8,187	34	—		34	—
Other intangible assets	112	115	123	129	137	(3)	(3)		(25)	(18)
Other assets	14,680	14,428	14,039	14,163	14,239	252	2		441	3
TOTAL ASSETS	$227,918	$226,351	$222,747	$218,310	$220,148	$1,567	1	%	$7,770	4	%
LIABILITIES AND STOCKHOLDERS' EQUITY
LIABILITIES
Deposits:
Noninterest-bearing	$41,672	$40,417	$39,472	$38,001	$37,556	$1,255	3	%	$4,116	11	%
Interest-bearing	142,363	142,896	140,539	137,085	140,020	(533)	—		2,343	2
Total deposits	184,035	183,313	180,011	175,086	177,576	722	—		6,459	4
Short-term borrowed funds	54	58	214	249	47	(4)	(7)		7	15
Long-term borrowed funds:
FHLB advances	2,513	2,014	14	1,542	42	499	25		2,471	NM
Senior debt	7,076	6,328	6,825	6,821	7,568	748	12		(492)	(7)
Subordinated debt and other debt	2,671	2,882	3,602	4,163	4,657	(211)	(7)		(1,986)	(43)
Total long-term borrowed funds	12,260	11,224	10,441	12,526	12,267	1,036	9		(7)	—
Other liabilities	5,397	5,439	6,252	5,215	5,392	(42)	(1)		5	—
TOTAL LIABILITIES	201,746	200,034	196,918	193,076	195,282	1,712	1		6,464	3
STOCKHOLDERS' EQUITY
Preferred stock:
$25.00 par value, 100,000,000 shares authorized for each of the periods presented	2,111	2,111	2,111	2,113	2,113	—	—		(2)	—
Common stock:
$0.01 par value, 1,000,000,000 shares authorized for each of the periods presented	7	7	7	7	7	—	—		—	—
Additional paid-in capital	22,466	22,476	22,448	22,420	22,370	(10)	—		96	—
Retained earnings	11,631	11,345	11,056	10,783	10,566	286	3		1,065	10
Treasury stock, at cost	(7,955)	(7,652)	(7,526)	(7,450)	(7,249)	(303)	(4)		(706)	(10)
Accumulated other comprehensive income (loss)	(2,088)	(1,970)	(2,267)	(2,639)	(2,941)	(118)	(6)		853	29
TOTAL STOCKHOLDERS' EQUITY	26,172	26,317	25,829	25,234	24,866	(145)	(1)		1,306	5
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY	$227,918	$226,351	$222,747	$218,310	$220,148	$1,567	1	%	$7,770	4	%
Memo: Total tangible common equity1	$16,165	$16,341	$15,848	$15,246	$14,867	($176)	(1	%)	$1,298	9	%


PERIOD-END BALANCES	AS OF					MARCH 31, 2026 CHANGE
	Mar 31, 2026	Dec 31, 2025	Sept 30, 2025	June 30, 2025	Mar 31, 2025	Dec 31, 2025			March 31, 2025
						$	%		$	%
LOANS AND LEASES
Commercial and industrial	$50,307	$49,232	$46,953	$45,412	$43,781	$1,075	2	%	$6,526	15	%
Commercial real estate	24,282	24,580	25,540	26,230	26,727	(298)	(1)		(2,445)	(9)
Total commercial	74,589	73,812	72,493	71,642	70,508	777	1		4,081	6
Residential mortgages	35,404	35,024	34,477	33,823	33,114	380	1		2,290	7
Home equity	19,449	19,069	18,415	17,711	16,853	380	2		2,596	15
Automobile	1,863	2,310	2,816	3,407	4,044	(447)	(19)		(2,181)	(54)
Education	8,340	8,416	8,556	8,550	8,779	(76)	(1)		(439)	(5)
Other retail	4,022	4,061	4,113	4,171	4,337	(39)	(1)		(315)	(7)
Total retail	69,078	68,880	68,377	67,662	67,127	198	—		1,951	3
Total loans and leases	$143,667	$142,692	$140,870	$139,304	$137,635	$975	1	%	$6,032	4	%
Loans held for sale	1,537	1,198	1,334	2,093	2,820	339	28		(1,283)	(45)
Loans and leases and loans held for sale	$145,204	$143,890	$142,204	$141,397	$140,455	$1,314	1	%	$4,749	3	%

DEPOSITS
Noninterest-bearing demand	$41,672	$40,417	$39,472	$38,001	$37,556	$1,255	3	%	$4,116	11	%
Checking with interest	37,675	37,428	35,219	34,918	34,456	247	1		3,219	9
Savings	24,114	24,353	24,759	25,400	25,765	(239)	(1)		(1,651)	(6)
Money market	59,611	60,062	59,709	55,638	55,996	(451)	(1)		3,615	6
Time	20,963	21,053	20,852	21,129	23,803	(90)	—		(2,840)	(12)
Total deposits	$184,035	$183,313	$180,011	$175,086	$177,576	$722	—	%	$6,459	4	%


AVERAGE BALANCE SHEETS, ANNUALIZED YIELDS AND RATES
(dollars in millions)

	QUARTERLY TRENDS												1Q26 Change
	1Q26				4Q25				1Q25				4Q25			1Q25
	Average Balance	Interest	Rate		Average Balance	Interest	Rate		Average Balance	Interest	Rate		Average Balance	Interest	Rate	Average Balance	Interest	Rate
INTEREST-EARNING ASSETS
Interest-bearing cash and due from banks and deposits in banks	$10,079	$91	3.60	%	$9,156	$89	3.80	%	$8,092	$89	4.42	%	$923	$2	(20) bps	$1,987	$2	(82) bps
Taxable investment securities	46,928	424	3.62		46,730	434	3.71		46,068	418	3.63		198	(10)	(9)	860	6	(1)
Non-taxable investment securities	1	—	2.60		1	—	2.60		1	—	2.60		—	—	—	—	—	—
Total investment securities	46,929	424	3.62		46,731	434	3.71		46,069	418	3.63		198	(10)	(9)	860	6	(1)
Commercial and industrial	50,140	644	5.14		48,108	605	4.92		43,599	515	4.72		2,032	39	22	6,541	129	42
Commercial real estate	24,401	328	5.38		25,043	358	5.59		27,013	387	5.74		(642)	(30)	(21)	(2,612)	(59)	(36)
Total commercial	74,541	972	5.22		73,151	963	5.15		70,612	902	5.11		1,390	9	7	3,929	70	11
Residential mortgages	35,090	353	4.03		34,752	350	4.03		32,872	318	3.86		338	3	—	2,218	35	17
Home equity	19,230	307	6.47		18,754	323	6.84		16,647	293	7.13		476	(16)	(37)	2,583	14	(66)
Automobile	2,090	24	4.68		2,557	30	4.60		4,394	47	4.38		(467)	(6)	8	(2,304)	(23)	30
Education	8,442	127	6.08		8,469	128	6.00		10,690	148	5.61		(27)	(1)	8	(2,248)	(21)	47
Other retail	4,017	101	10.22		4,074	107	10.34		4,495	121	10.91		(57)	(6)	(12)	(478)	(20)	(69)
Total retail	68,869	912	5.34		68,606	938	5.44		69,098	927	5.41		263	(26)	(10)	(229)	(15)	(7)
Total loans and leases	143,410	1,884	5.28		141,757	1,901	5.29		139,710	1,829	5.26		1,653	(17)	(1)	3,700	55	2
Loans held for sale	1,511	21	5.65		1,523	22	5.95		1,187	16	5.34		(12)	(1)	(30)	324	5	31
Total interest-earning assets	201,929	2,420	4.81		199,167	2,446	4.86		195,058	2,352	4.84		2,762	(26)	(5)	6,871	68	(3)
Noninterest-earning assets	22,295				22,075				21,251				220			1,044
TOTAL ASSETS	$224,224				$221,242				$216,309				$2,982			$7,915
INTEREST-BEARING LIABILITIES
Checking with interest	$37,027	$122	1.33	%	$36,257	$135	1.48	%	$32,693	$110	1.36	%	$770	($13)	(15)	$4,334	$12	(3)
Savings	24,095	65	1.10		24,477	77	1.26		25,760	89	1.39		(382)	(12)	(16)	(1,665)	(24)	(29)
Money market	60,141	350	2.36		58,904	377	2.54		54,432	357	2.66		1,237	(27)	(18)	5,709	(7)	(30)
Time	20,766	178	3.46		21,226	192	3.57		23,277	239	4.17		(460)	(14)	(11)	(2,511)	(61)	(71)
Total interest-bearing deposits	142,029	715	2.04		140,864	781	2.20		136,162	795	2.37		1,165	(66)	(16)	5,867	(80)	(33)
Short-term borrowed funds	454	4	3.74		221	—	1.34		675	8	4.53		233	4	240	(221)	(4)	(79)
FHLB advances	1,408	14	4.02		35	1	3.31		595	7	4.57		1,373	13	71	813	7	(55)
Senior debt	6,843	86	5.04		6,642	84	5.11		7,133	86	4.85		201	2	(7)	(290)	—	19
Subordinated debt and other debt	2,824	39	5.50		3,179	43	5.32		4,929	65	5.30		(355)	(4)	18	(2,105)	(26)	20
Total long-term borrowed funds	11,075	139	5.03		9,856	128	5.17		12,657	158	5.01		1,219	11	(14)	(1,582)	(19)	2
Total borrowed funds	11,529	143	4.98		10,077	128	5.09		13,332	166	4.99		1,452	15	(11)	(1,803)	(23)	(1)
Total interest-bearing liabilities	153,558	858	2.26		150,941	909	2.39		149,494	961	2.60		2,617	(51)	(13)	4,064	(103)	(34)
Noninterest-bearing demand deposits	39,286				38,993				36,543				293			2,743
Other noninterest-bearing liabilities	5,274				5,374				5,971				(100)			(697)
TOTAL LIABILITIES	198,118				195,308				192,008				2,810			6,110
STOCKHOLDERS' EQUITY	26,106				25,934				24,301				172			1,805
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY	$224,224				$221,242				$216,309				$2,982			$7,915
INTEREST RATE SPREAD			2.55	%			2.47	%			2.24	%			8			31
NET INTEREST INCOME AND NET INTEREST MARGIN		$1,562	3.14	%		$1,537	3.06	%		$1,391	2.89	%		$25	8		$171	25
NET INTEREST INCOME AND NET INTEREST MARGIN, FTE1		$1,565	3.14	%		$1,541	3.07	%		$1,395	2.90	%		$24	7		$170	24
Memo: Total deposits (interest-bearing and noninterest-bearing demand)	$181,315	$715	1.60	%	$179,857	$781	1.72	%	$172,705	$795	1.87	%	$1,458	($66)	(12) bps	$8,610	($80)	(27) bps

1Net interest income and net interest margin are presented on a fully taxable-equivalent ("FTE") basis using the federal statutory tax rate of 21% to adjust for the tax-exempt status of income from certain assets held by the Company and are considered non-GAAP financial measures. For further information on these measures, refer to "Non-GAAP Financial Measures and Reconciliations."


	QUARTERLY TRENDS
											1Q26 Change
	1Q26		4Q25		3Q25		2Q25		1Q25		4Q25				1Q25
											$/bps		%		$/bps		%
MORTGAGE BANKING FEES
Production revenue	$21		$19		$18		$19		$15		$2		11	%	$6		40	%
Mortgage servicing revenue	24		21		29		28		32		3		14		(8)		(25)
MSR valuation changes, net of hedge impact	(3)		12		2		26		12		(15)		NM		(15)		NM
Total mortgage banking fees	$42		$52		$49		$73		$59		($10)		(19	%)	($17)		(29	%)

Pull-through adjusted locks	$2,299		$2,486		$2,150		$2,458		$2,112		($187)		(8	%)	$187		9	%

Production revenue as a percentage of Pull-through adjusted locks	0.90	%	0.78	%	0.81	%	0.78	%	0.71	%	12	bps			19	bps

RESIDENTIAL REAL ESTATE ORIGINATIONS
Retail	$1,944		$2,175		$2,019		$2,189		$1,444		($231)		(11	%)	$500		35	%
Third Party	1,854		2,179		1,837		1,916		1,474		(325)		(15)		380		26
Total	$3,798		$4,354		$3,856		$4,105		$2,918		($556)		(13	%)	$880		30	%

Originated for sale	$2,415		$2,748		$2,379		$2,486		$1,916		($333)		(12	%)	$499		26	%
Originated for investment	1,383		1,606		1,477		1,619		1,002		(223)		(14)		381		38
Total	$3,798		$4,354		$3,856		$4,105		$2,918		($556)		(13	%)	$880		30	%

MORTGAGE SERVICING INFORMATION (UPB)
Loans serviced for others	$94,794		$94,877		$95,244		$95,422		$95,203		($83)		—	%	($409)		—	%
Owned loans serviced	35,888		35,599		34,760		34,284		33,737		289		1		2,151		6
Total	$130,682		$130,476		$130,004		$129,706		$128,940		$206		—	%	$1,742		1	%

MSR at fair value	$1,462		$1,455		$1,430		$1,426		$1,397		$7		—	%	$65		5	%


	QUARTERLY TRENDS
CONSUMER BANKING											1Q26 Change
	1Q26		4Q25		3Q25		2Q25		1Q25		4Q25				1Q25
											$/bps		%		$/bps		%
Net interest income	$1,309		$1,299		$1,262		$1,218		$1,193		$10		1	%	$116		10	%
Noninterest income	299		315		311		329		297		(16)		(5)		2		1
Total revenue	1,608		1,614		1,573		1,547		1,490		(6)		—		118		8
Noninterest expense	1,028		984		979		963		954		44		4		74		8
Profit (loss) before credit losses	580		630		594		584		536		(50)		(8)		44		8
Net charge-offs	71		80		81		81		86		(9)		(11)		(15)		(17)
Income (loss) before income tax expense (benefit)	509		550		513		503		450		(41)		(7)		59		13
Income tax expense (benefit)	131		139		130		127		114		(8)		(6)		17		15
Net income (loss)	$378		$411		$383		$376		$336		($33)		(8	%)	$42		13	%
AVERAGE BALANCES
Total assets	$83,870		$82,552		$80,729		$78,822		$77,534		$1,318		2	%	$6,336		8	%
Total loans and leases1	77,089		75,980		74,274		72,402		71,054		1,109		1		6,035		8
Deposits	133,126		131,488		128,547		127,271		125,728		1,638		1		7,398		6
Interest-earning assets	77,695		76,583		74,870		72,988		71,635		1,112		1		6,060		8
KEY METRICS
Net interest margin	6.83	%	6.73	%	6.69	%	6.69	%	6.76	%	10	bps			7	bps
Efficiency ratio	63.94		60.98		62.22		62.24		64.06		296	bps			(12)	bps
Loan-to-deposit ratio (period-end balances)	56.55		57.28		57.40		57.24		54.97		(73)	bps			158	bps
Loan-to-deposit ratio (average balances)	57.36		57.19		57.16		56.26		56.04		17	bps			132	bps


	QUARTERLY TRENDS
COMMERCIAL BANKING											1Q26 Change
	1Q26		4Q25		3Q25		2Q25		1Q25		4Q25				1Q25
											$/bps		%		$/bps		%
Net interest income	$456		$450		$448		$439		$441		$6		1	%	$15		3	%
Noninterest income	263		262		286		232		215		1		—		48		22
Total revenue	719		712		734		671		656		7		1		63		10
Noninterest expense	334		357		333		317		327		(23)		(6)		7		2
Profit (loss) before credit losses	385		355		401		354		329		30		8		56		17
Net charge-offs	64		70		78		84		77		(6)		(9)		(13)		(17)
Income (loss) before income tax expense (benefit)	321		285		323		270		252		36		13		69		27
Income tax expense (benefit)	78		70		75		64		56		8		11		22		39
Net income (loss)	$243		$215		$248		$206		$196		$28		13	%	$47		24	%
AVERAGE BALANCES
Total assets	$67,737		$66,750		$66,134		$66,284		$65,366		$987		1	%	$2,371		4	%
Total loans and leases1	64,574		63,356		62,905		63,057		62,437		1,218		2		2,137		3
Deposits	45,354		45,443		44,482		42,481		42,178		(89)		—		3,176		8
Interest-earning assets	65,345		64,248		63,719		63,710		63,018		1,097		2		2,327		4
KEY METRICS
Net interest margin	2.84	%	2.78	%	2.78	%	2.78	%	2.83	%	6	bps			1	bps
Efficiency ratio	46.66		50.09		45.15		47.47		49.77		(343)	bps			(311)	bps
Loan-to-deposit ratio (period-end balances)	141.03		132.96		132.70		139.59		142.21		807	bps			(118)	bps
Loan-to-deposit ratio (average balances)	140.64		138.26		140.06		146.90		146.86		238	bps			(622)	bps


	QUARTERLY TRENDS
OTHER1						1Q26 Change
	1Q26	4Q25	3Q25	2Q25	1Q25	4Q25			1Q25
						$	%		$	%
Net interest income	($203)	($212)	($222)	($220)	($243)	$9	4	%	$40	16	%
Noninterest income	44	43	33	39	32	1	2		12	38
Total revenue	(159)	(169)	(189)	(181)	(211)	10	6		52	25
Noninterest expense	16	2	23	39	33	14	NM		(17)	(52)
Profit (loss) before provision (benefit) for credit losses	(175)	(171)	(212)	(220)	(244)	(4)	(2)		69	28
Provision (benefit) for credit losses	5	(13)	(5)	(1)	(10)	18	NM		15	NM
Income (loss) before income tax expense (benefit)	(180)	(158)	(207)	(219)	(234)	(22)	(14)		54	23
Income tax expense (benefit)	(76)	(60)	(70)	(73)	(75)	(16)	(27)		(1)	(1)
Net income (loss)	($104)	($98)	($137)	($146)	($159)	($6)	(6	%)	$55	35	%
AVERAGE BALANCES
Total assets	$72,617	$71,940	$72,254	$72,555	$73,409	$677	1	%	($792)	(1	%)
Total loans and leases2	3,258	3,944	4,950	6,104	7,406	(686)	(17)		(4,148)	(56)
Deposits	2,835	2,926	2,928	4,376	4,799	(91)	(3)		(1,964)	(41)
Interest-earning assets	58,889	58,336	59,009	59,620	60,406	553	1		(1,517)	(3)


	AS OF										MARCH 31, 2026 CHANGE
	Mar 31, 2026		Dec 31, 2025		Sept 30, 2025		June 30, 2025		Mar 31, 2025		Dec 31, 2025				March 31, 2025
											$/bps/%		%		$/bps/%		%
NONACCRUAL LOANS AND LEASES
Commercial and industrial	$188		$277		$230		$233		$283		($89)		(32	%)	($95)		(34	%)
Commercial real estate	679		618		703		706		700		61		10		(21)		(3)
Total commercial	867		895		933		939		983		(28)		(3)		(116)		(12)
Residential mortgages1	217		196		188		198		198		21		11		19		10
Home equity	324		319		297		282		282		5		2		42		15
Automobile	23		28		31		34		39		(5)		(18)		(16)		(41)
Education	21		20		20		19		20		1		5		1		5
Other retail	45		46		49		52		60		(1)		(2)		(15)		(25)
Total retail	630		609		585		585		599		21		3		31		5
Total nonaccrual loans and leases	1,497		1,504		1,518		1,524		1,582		(7)		—		(85)		(5)
ASSET QUALITY RATIOS
Allowance for loan and lease losses to loans and leases	1.36	%	1.36	%	1.40	%	1.44	%	1.46	%	—	bps			(10)	bps
Allowance for credit losses to loans and leases	1.52		1.53		1.56		1.59		1.61		(1)	bps			(9)	bps
Allowance for loan and lease losses to nonaccrual loans and leases	131		129		130		132		127		2	%			4	%
Allowance for credit losses to nonaccrual loans and leases	146		145		145		145		140		1	%			6	%
Nonaccrual loans and leases to loans and leases	1.04		1.05		1.08		1.09		1.15		(1)	bps			(11)	bps


	QUARTERLY TRENDS
						1Q26 Change
	1Q26	4Q25	3Q25	2Q25	1Q25	4Q25			1Q25
						$	%		$	%
CHARGE-OFFS, RECOVERIES AND RELATED RATIOS
GROSS CHARGE-OFFS
Commercial and industrial	$50	$40	$33	$39	$34	$10	25	%	$16	47	%
Commercial real estate	41	42	58	54	51	(1)	(2)		(10)	(20)
Total commercial	91	82	91	93	85	9	11		6	7
Residential mortgages	1	5	1	—	1	(4)	(80)		—	—
Home equity	6	5	3	4	5	1	20		1	20
Automobile	9	12	13	14	20	(3)	(25)		(11)	(55)
Education	22	26	25	26	56	(4)	(15)		(34)	(61)
Other retail	54	57	62	64	67	(3)	(5)		(13)	(19)
Total retail	92	105	104	108	149	(13)	(12)		(57)	(38)
Total gross charge-offs	$183	$187	$195	$201	$234	($4)	(2	%)	($51)	(22	%)
GROSS RECOVERIES
Commercial and industrial	$15	$6	$3	$—	$4	$9	150	%	$11	NM
Commercial real estate	3	1	3	1	—	2	200		3	100
Total commercial	18	7	6	1	4	11	157		14	NM
Residential mortgages	3	—	1	—	1	3	100		2	200
Home equity	4	5	6	6	5	(1)	(20)		(1)	(20)
Automobile	7	9	9	11	12	(2)	(22)		(5)	(42)
Education	6	6	5	8	5	—	—		1	20
Other retail	7	5	6	8	7	2	40		—	—
Total retail	27	25	27	33	30	2	8		(3)	(10)
Total gross recoveries	$45	$32	$33	$34	$34	$13	41	%	$11	32	%
NET CHARGE-OFFS (RECOVERIES)
Commercial and industrial	$35	$34	$30	$39	$30	$1	3	%	$5	17	%
Commercial real estate	38	41	55	53	51	(3)	(7)		(13)	(25)
Total commercial	73	75	85	92	81	(2)	(3)		(8)	(10)
Residential mortgages	(2)	5	—	—	—	(7)	NM		(2)	(100)
Home equity	2	—	(3)	(2)	—	2	100		2	100
Automobile	2	3	4	3	8	(1)	(33)		(6)	(75)
Education	16	20	20	18	51	(4)	(20)		(35)	(69)
Other retail	47	52	56	56	60	(5)	(10)		(13)	(22)
Total retail	65	80	77	75	119	(15)	(19)		(54)	(45)
Total net charge-offs	$138	$155	$162	$167	$200	($17)	(11	%)	($62)	(31	%)


	QUARTERLY TRENDS
											1Q26 Change
	1Q26		4Q25		3Q25		2Q25		1Q25		4Q25				1Q25
											$/bps		%		$/bps		%
ANNUALIZED NET CHARGE-OFF (RECOVERY) RATES
Commercial and industrial	0.28	%	0.28	%	0.26	%	0.35	%	0.28	%	—	bps			—	bps
Commercial real estate	0.64		0.64		0.85		0.80		0.77		—				(13)
Total commercial	0.40		0.40		0.47		0.51		0.47		—				(7)
Residential mortgages	(0.02)		0.05		—		—		0.01		(7)				(3)
Home equity	0.04		—		(0.06)		(0.05)		(0.01)		4				5
Automobile	0.35		0.60		0.43		0.36		0.73		(25)				(38)
Education	0.80		0.94		0.92		0.86		1.92		(14)				(112)
Other retail	4.74		5.02		5.45		5.23		5.46		(28)				(72)
Total retail	0.38		0.46		0.45		0.45		0.70		(8)				(32)
Total loans and leases	0.39	%	0.43	%	0.46	%	0.48	%	0.58	%	(4)	bps			(19)	bps
Memo: Average loans
Commercial and industrial	$50,140		$48,108		$46,351		$44,936		$43,599		$2,032		4	%	$6,541		15	%
Commercial real estate	24,401		25,043		25,799		26,487		27,013		(642)		(3)		(2,612)		(10)
Total commercial	74,541		73,151		72,150		71,423		70,612		1,390		2		3,929		6
Residential mortgages	35,090		34,752		34,134		33,420		32,872		338		1		2,218		7
Home equity	19,230		18,754		18,027		17,324		16,647		476		3		2,583		16
Automobile	2,090		2,557		3,096		3,705		4,394		(467)		(18)		(2,304)		(52)
Education	8,442		8,469		8,513		8,660		10,690		(27)		—		(2,248)		(21)
Other retail	4,017		4,074		4,091		4,277		4,495		(57)		(1)		(478)		(11)
Total retail	68,869		68,606		67,861		67,386		69,098		263		—		(229)		—
Total loans and leases	$143,410		$141,757		$140,011		$138,809		$139,710		$1,653		1	%	$3,700		3	%


	QUARTERLY TRENDS
						1Q26 Change
	1Q26	4Q25	3Q25	2Q25	1Q25	4Q25			1Q25
						$	%		$	%
SUMMARY OF CHANGES IN THE COMPONENTS OF THE ALLOWANCE FOR CREDIT LOSSES
Allowance for loan and lease losses - beginning	$1,943	$1,972	$2,008	$2,014	$2,061	($29)	(1	%)	($118)	(6	%)









Charge-offs:
Commercial	91	82	91	93	85	9	11		6	7
Retail	92	105	104	108	149	(13)	(12)		(57)	(38)
Total charge-offs	183	187	195	201	234	(4)	(2)		(51)	(22)
Recoveries:
Commercial	18	7	6	1	4	11	157		14	NM
Retail	27	25	27	33	30	2	8		(3)	(10)
Total recoveries	45	32	33	34	34	13	41		11	32
Net charge-offs	138	155	162	167	200	(17)	(11)		(62)	(31)
Provision (benefit) for loan and lease losses:
Commercial	130	50	62	50	89	80	160		41	46
Retail	23	76	64	111	64	(53)	(70)		(41)	(64)
Total provision (benefit) for loan and lease losses	153	126	126	161	153	27	21		—	—
Allowance for loan and lease losses - ending	$1,958	$1,943	$1,972	$2,008	$2,014	$15	1	%	($56)	(3	%)

Allowance for unfunded lending commitments - beginning	$240	$229	$201	$198	$198	$11	5	%	$42	21	%


Provision (benefit) for unfunded lending commitments	(13)	11	28	3	—	(24)	NM		(13)	(100)
Allowance for unfunded lending commitments - ending	$227	$240	$229	$201	$198	($13)	(5	%)	$29	15	%
Total allowance for credit losses - ending	$2,185	$2,183	$2,201	$2,209	$2,212	$2	—	%	($27)	(1	%)

Memo: Total allowance for credit losses by product
Commercial	$1,304	$1,252	$1,265	$1,269	$1,312	$52	4	%	($8)	(1	%)
Retail	881	931	936	940	900	(50)	(5)		(19)	(2)
Total allowance for credit losses	$2,185	$2,183	$2,201	$2,209	$2,212	$2	—	%	($27)	(1	%)


	AS OF
											MARCH 31, 2026 CHANGE
	Mar 31, 2026		Dec 31, 2025		Sept 30, 2025		June 30, 2025		Mar 31, 2025		Dec 31, 2025			March 31, 2025
											$	%		$	%
CAPITAL RATIOS AND COMPONENTS (PRELIMINARY)
CET1 capital	$18,178		$18,240		$18,046		$17,812		$17,751		($62)	—	%	$427	2	%
Tier 1 capital	20,289		20,351		20,157		19,925		19,864		(62)	—		425	2
Total capital	23,751		23,654		23,455		23,221		23,156		97	—		595	3
Risk-weighted assets	173,268		171,493		168,932		168,017		166,908		1,775	1		6,360	4
Adjusted average assets1	218,192		215,321		213,536		212,450		211,119		2,871	1		7,073	3
CET1 capital ratio	10.5	%	10.6	%	10.7	%	10.6	%	10.6	%
Tier 1 capital ratio	11.7		11.9		11.9		11.9		11.9
Total capital ratio	13.7		13.8		13.9		13.8		13.9
Tier 1 leverage ratio	9.3		9.5		9.4		9.4		9.4
TANGIBLE COMMON EQUITY (PERIOD-END)
Common stockholders' equity	$24,061		$24,206		$23,718		$23,121		$22,753		($145)	(1	%)	$1,308	6	%
Less: Goodwill	8,221		8,187		8,187		8,187		8,187		34	—		34	—
Less: Other intangible assets	112		115		123		128		137		(3)	(3)		(25)	(18)
Add: Deferred tax liabilities2	437		437		440		440		438		—	—		(1)	—
Total tangible common equity3	$16,165		$16,341		$15,848		$15,246		$14,867		($176)	(1	%)	$1,298	9	%
TANGIBLE COMMON EQUITY (AVERAGE)
Common stockholders' equity	$23,995		$23,823		$23,288		$22,494		$22,188		$172	1	%	$1,807	8	%
Less: Goodwill	8,198		8,187		8,187		8,187		8,187		11	—		11	—
Less: Other intangible assets	114		120		126		134		142		(6)	(5)		(28)	(20)
Add: Deferred tax liabilities2	437		440		440		438		438		(3)	(1)		(1)	—
Total tangible common equity3	$16,120		$15,956		$15,415		$14,611		$14,297		$164	1	%	$1,823	13	%
INTANGIBLE ASSETS (PERIOD-END)
Goodwill	$8,221		$8,187		$8,187		$8,187		$8,187		$34	—	%	$34	—	%
Other intangible assets	112		115		123		128		137		(3)	(3)		(25)	(18)
Total intangible assets	$8,333		$8,302		$8,310		$8,315		$8,324		$31	—	%	$9	—	%

(dollars in millions, except per share data)


		QUARTERLY TRENDS
												1Q26 Change
		1Q26		4Q25		3Q25		2Q25		1Q25		4Q25				1Q25
												$		%		$		%
Pre-provision profit:
Total revenue (GAAP)	A	$2,168		$2,157		$2,118		$2,037		$1,935		$11		1	%	$233		12	%
Less: Noninterest expense (GAAP)	B	1,378		1,343		1,335		1,319		1,314		35		3		64		5
Pre-provision profit (non-GAAP)		$790		$814		$783		$718		$621		($24)		(3	%)	$169		27	%
Book value per common share and tangible book value per common share:
Common shares - at period-end (GAAP)	C	426,023,578		429,242,174		431,453,142		432,768,811		437,668,127		(3,218,596)		(1	%)	(11,644,549)		(3	%)
Common stockholders' equity (GAAP)	D	$24,061		$24,206		$23,718		$23,121		$22,753		($145)		(1)		$1,308		6
Less: Goodwill (GAAP)		8,221		8,187		8,187		8,187		8,187		34		—		34		—
Less: Other intangible assets (GAAP)		112		115		123		128		137		(3)		(3)		(25)		(18)
Add: Deferred tax liabilities related to goodwill and other intangible assets (GAAP)		437		437		440		440		438		—		—		(1)		—
Tangible common equity (non-GAAP)	E	$16,165		$16,341		$15,848		$15,246		$14,867		($176)		(1	%)	$1,298		9	%
Book value per common share (GAAP)	D/C	$56.48		$56.39		$54.97		$53.43		$51.99		$0.09		—	%	$4.49		9	%
Tangible book value per common share (non-GAAP)	E/C	37.94		38.07		36.73		35.23		33.97		(0.13)		—		3.97		12
Net interest income and net interest margin on an FTE basis:
Net interest income (annualized) (GAAP)	F	$6,337		$6,098		$5,902		$5,770		$5,637		$239		4	%	$700		12	%
Average interest-earning assets (GAAP)	G	201,929		199,167		197,598		196,318		195,058		2,762		1		6,871		4
Net interest margin (GAAP)	F/G	3.14	%	3.06	%	2.99	%	2.94	%	2.89	%	8	bps			25	bps
Net interest income (GAAP)		$1,562		$1,537		$1,488		$1,437		$1,391		$25		2	%	$171		12	%
FTE adjustment		3		4		4		4		4		(1)		(25)		(1)		(25)
Net interest income on an FTE basis (non-GAAP)		1,565		1,541		1,492		1,441		1,395		24		2		170		12
Net interest income on an FTE basis (annualized) (non-GAAP)	H	6,350		6,112		5,919		5,786		5,653		238		4		697		12
Net interest margin on an FTE basis (non-GAAP)	H/G	3.14	%	3.07	%	3.00	%	2.95	%	2.90	%	7	bps			24	bps
Return on average common equity and return on average tangible common equity:
Net income available to common stockholders (GAAP)	I	$484		$489		$457		$402		$340		($5)		(1	%)	$144		42	%
Average common equity (GAAP)	J	$23,995		$23,823		$23,288		$22,494		$22,188		$172		1		$1,807		8
Less: Average goodwill (GAAP)		8,198		8,187		8,187		8,187		8,187		11		—		11		—
Less: Average other intangibles (GAAP)		114		120		126		134		142		(6)		(5)		(28)		(20)
Add: Average deferred tax liabilities related to goodwill and other intangible assets (GAAP)		437		440		440		438		438		(3)		(1)		(1)		—
Average tangible common equity (non-GAAP)	K	$16,120		$15,956		$15,415		$14,611		$14,297		$164		1	%	$1,823		13	%
Return on average common equity (GAAP)	I/J	8.19	%	8.16	%	7.77	%	7.18	%	6.21	%	3	bps			198	bps
Return on average tangible common equity (non-GAAP)	I/K	12.19	%	12.18	%	11.75	%	11.05	%	9.64	%	1	bps			255	bps
Return on average total assets and return on average total tangible assets:
Net income (GAAP)	L	$517		$528		$494		$436		$373		($11)		(2	%)	$144		39	%
Average total assets (GAAP)	M	$224,224		$221,242		$219,117		$217,661		$216,309		$2,982		1		$7,915		4
Less: Average goodwill (GAAP)		8,198		8,187		8,187		8,187		8,187		11		—		11		—
Less: Average other intangibles (GAAP)		114		120		126		134		142		(6)		(5)		(28)		(20)
Add: Average deferred tax liabilities related to goodwill and other intangible assets (GAAP)		437		440		440		438		438		(3)		(1)		(1)		—
Average tangible assets (non-GAAP)	N	$216,349		$213,375		$211,244		$209,778		$208,418		$2,974		1	%	$7,931		4	%
Return on average total assets (GAAP)	L/M	0.94	%	0.95	%	0.90	%	0.80	%	0.70	%	(1)	bps			24	bps
Return on average total tangible assets (non-GAAP)	L/N	0.97	%	0.98	%	0.93	%	0.83	%	0.73	%	(1)	bps			24	bps