v3.26.1
Restructuring Costs
3 Months Ended
Mar. 31, 2026
Restructuring and Related Activities [Abstract]  
Restructuring Costs Restructuring Costs
The Company incurred a total of $45 million for restructuring costs for the three months ended March 31, 2026.
In the third quarter of 2025, the Company launched a three-year program, Thrive (the "Program"), which focuses on brand strategy, delivering greater value to clients, accelerating growth and improving efficiency. Based on current Program estimates, the Company expects to incur approximately $500 million of cost over the three years. Costs will primarily relate to severance, technology and outside services. The Company expects charges incurred to be evenly distributed over the Program period.
The Company incurred $187 million of restructuring costs in connection with the Program through March 31, 2026, primarily severance, of which $37 million were for the three months ended March 31, 2026. The Company continues to refine its detailed plans for the Program which may change the timing and estimates of expected costs.
For the three months ended March 31, 2025, the Company incurred a total of $32 million for restructuring activities related primarily to severance and lease exit charges.
The Company incurred restructuring costs as follows:
 
Three Months Ended
March 31,
(In millions)20262025
Risk and Insurance Services$27 $23 
Consulting13 
Corporate5 
Total$45 $32 
Details of the restructuring activity from January 1, 2025 through March 31, 2026, are as follows:
(In millions)SeveranceReal Estate Related Costs (a)Information TechnologyConsulting and Other Outside ServicesTotal
Liability at January 1, 2025
$75 $42 $— $— $117 
2025 charges
174 32 — 16 222 
Cash payments(150)(39)— (16)(205)
Non-cash charges — (5)— — (5)
Liability at December 31, 2025
$99 $30 $— $— $129 
2026 charges
32 5  8 45 
Cash payments(68)(3) (8)(79)
Non-cash charges (1)  (1)
Liability at March 31, 2026
$63 $31 $ $ $94 
(a) Includes ROU and fixed asset impairments and other real estate related costs.
The expenses associated with these initiatives are included in compensation and benefits and other operating expenses in the consolidated statements of income. The liabilities associated with these initiatives are classified on the consolidated balance sheets as accounts payable and accrued liabilities, other liabilities or accrued compensation and employee benefits, depending on the nature of the items.