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SEGMENT INFORMATION - Schedule of Segment Reporting Information, by Segment (Details) - USD ($)
$ in Thousands
 3 Months Ended 12 Months Ended
Dec. 31, 2025
Mar. 31, 2024
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Segment Reporting Information [Line Items]          
Revenue     $ 151,818 $ 180,350 $ 195,917
Operating expenses:          
Cost of service (exclusive of depreciation and amortization)     61,690 71,149 73,773
Advertising cost     27,300 33,400 25,900
Depreciation and amortization     12,781 11,888 10,253
Cost related to closing facility, net [1]     (2,152) 0 0
Total operating expenses     163,378 181,933 186,195
Loss from operations     (11,560) (1,583) 9,722
Interest expense, net     6,078 6,247 6,485
Pre-tax net loss     (17,638) (7,830) 3,237
Total     (5,971) 188 7,477
Net loss     (11,667) (8,018) (4,240)
Segment assets $ 187,304   187,304 212,781  
Reversal of compensation expense due to probability of performance achievement   $ 10,400      
Loss/(gain) on disposal of long-lived assets [2]     4,575 16 (212)
Impairment of long-lived assets to be disposed of     4,575 16 (212)
Operating lease, accelerated amortization expense     3,300    
Gain on deconsolidation 3,200   3,200    
Reclassification of cumulative translation adjustment [3]     255 0 0
London facility          
Operating expenses:          
Cost related to closing facility, net     (2,200)    
Impairment of long-lived assets to be disposed of     2,400    
Operating lease, accelerated amortization expense     3,300    
Salesforce Implementation Project          
Operating expenses:          
Loss/(gain) on disposal of long-lived assets     4,500    
Impairment of long-lived assets to be disposed of     4,500    
Corporate Offices          
Operating expenses:          
Loss/(gain) on disposal of long-lived assets     100    
Reportable Segment          
Segment Reporting Information [Line Items]          
Revenue     151,818 180,350 195,917
Operating expenses:          
Cost of service (exclusive of depreciation and amortization)     61,690 71,149 73,773
Advertising cost     27,316 33,429 25,938
Facility selling, general, and administrative expense     21,089 22,933 24,694
Corporate selling, general, and administrative expense     33,775 42,518 51,749
Depreciation and amortization     12,781 11,888 10,253
Loss on impairment of long-lived assets     4,575 16 (212)
Total operating expenses     163,378 181,933 186,195
Loss from operations     (11,560) (1,583) 9,722
Interest expense, net     6,078 6,247 6,485
Pre-tax net loss     (17,638) (7,830) 3,237
Total     (5,971) 188 7,477
Net loss     (11,667) (8,018) (4,240)
Segment assets $ 187,304   $ 187,304 $ 209,996 $ 204,891
[1]
 During the fiscal year ended 2025, the Company recorded $2.2 million in costs related to the closure of the London facility. Comprising of that amount is a $2.4 million loss on London PPE, $3.3 million rent expense from accelerated amortization, offset by a $3.2 million gain on the deconsolidation as of December 31, 2025 related to net liabilities and $0.3 million income from reclassification of CTA.
[2]
During the fiscal year ended 2025, the Company recorded a $4.5 million loss related to the impairment of a portion of the Salesforce implementation project and $0.1 million related to the corporate office PPE write-off. See Note 1 to the consolidated financial statements included in this Annual Report on Form 10-K for further discussion.
[3]
During the year ended December 31, 2025, the Company reclassed currency translation of $255 thousand related to the London deconsolidation.