v3.26.1
LOANS AND ADVANCES TO CUSTOMERS MEASURED AT AMORTIZED COST (Tables)
12 Months Ended
Dec. 31, 2025
Loans And Advances To Customers Measured At Amortized Cost  
Schedule of loans and advances to customers
   
  R$ thousands
On December 31, 2025 On December 31, 2024
Companies 350,445,791 316,936,343
- Financing and On-lending 137,576,819 132,471,486
- Financing and export 34,763,790 40,904,095
- Housing loans 34,911,156 30,655,876
- On-lending BNDES/Finame 24,475,073 20,475,116
- Vehicle loans 23,074,448 21,934,635
- Import 12,986,200 12,505,529
 - Leases 7,366,152 5,996,235
- Borrowings 195,880,958 169,958,833
- Working capital 143,640,424 100,012,698
- Rural loans 13,324,492 11,811,476
- Other 38,916,042 58,134,659
- Limit operations (1) 16,988,014 14,506,024
      
Individuals 441,022,363 403,303,243
- Financing and On-lending 161,548,810 144,876,576
- Housing loans 112,626,278 102,627,589
- Vehicle loans 41,797,766 34,962,102
- On-lending BNDES/Finame 6,616,649 6,927,661
- Other 508,117 359,224
- Borrowings 189,710,201 177,325,731
- Personal credit 165,277,140 140,843,129
- Rural loans 17,680,946 15,530,021
- Other 6,752,115 20,952,581
- Limit operations (1) 89,763,352 81,100,936
Total portfolio 791,468,154 720,239,586
Expected credit losses (47,011,092) (47,857,481)
Total of net loans and advances to customers 744,457,062 672,382,105
(1)Refers to outstanding operations with pre-established limits linked to current account and credit card, whose credit limits are automatically recomposed as the amounts used are paid.
Schedule of finance lease receivables
   
  R$ thousands
On December 31, 2025 On December 31, 2024
Gross investments in finance lease receivables:     
Up to one year 296,547 2,247,876
From one to five years 6,041,176 3,791,737
Over five years 1,296,410 196,239
Impairment loss on finance lease receivables (114,049) (54,241)
Net investment 7,520,084 6,181,611
     
Net investments in finance lease:    
Up to one year 291,293 2,227,115
From one to five years 5,952,651 3,760,889
Over five years 1,276,140 193,607
Total 7,520,084 6,181,611
Schedule of reconciliation of the gross book value of loans and advances to customers
                 
Stage 1 R$ thousands
Balance on December 31, 2024 Transfer to Stage 2 Transfer to Stage 3 Transfer from Stage 2 Transfer from Stage 3 Originated Maturities/Early Settlements (Write off) Balance on December 31, 2025
Companies 284,237,991 (4,468,832) (3,884,782) 698,839 408,417 184,254,333 (145,544,269) -   315,701,697
- Financing 125,114,754 (1,474,567) (917,207) 184,185 82,925 59,726,132 (53,000,739) -   129,715,483
- Borrowings 146,737,983 (2,714,895) (2,840,003) 453,602 305,971 119,643,384 (89,906,141) -   171,679,901
- Revolving 12,385,254 (279,370) (127,572) 61,052 19,521 4,884,817 (2,637,389) -   14,306,313
Individuals 347,118,719 (8,578,207) (5,922,695) 3,021,912 2,124,940 154,675,235 (110,680,010) -   381,759,894
- Financing 132,000,312 (4,319,775) (2,114,956) 1,293,018 338,579 47,277,523 (28,231,856) -   146,242,845
- Borrowings 149,534,314 (2,768,929) (3,609,760) 1,226,064 1,327,474 87,818,313 (71,404,814) -   162,122,662
- Revolving 65,584,093 (1,489,503) (197,979) 502,830 458,887 19,579,399 (11,043,340) -   73,394,387
Total 631,356,710 (13,047,039) (9,807,477) 3,720,751 2,533,357 338,929,568 (256,224,279) -   697,461,591

 

 

                   
Stage 2 R$ thousands
Balance on December 31, 2024 Transfer to Stage 1 Transfer to Stage 3 Transfer from Stage 1 Transfer from Stage 3 Originated Maturities/Early Settlements (Write off) Balance on December 31, 2025
Companies 6,946,383 (698,839) (980,903) 4,468,832 1,083,425 5,625,961 (4,835,380) -   11,609,479
- Financing 1,861,939 (184,185) (232,953) 1,474,567 16,695 652,851 (1,100,599) -   2,488,315
- Borrowings 4,363,096 (453,602) (709,386) 2,714,895 1,044,751 4,445,432 (3,249,280) -   8,155,906
- Revolving 721,348 (61,052) (38,564) 279,370 21,979 527,678 (485,501) -   965,258
Individuals 21,911,700 (3,021,912) (2,120,554) 8,578,207 1,486,976 9,110,534 (10,513,689) -   25,431,262
- Financing 8,443,459 (1,293,018) (1,139,080) 4,319,775 197,647 1,450,117 (2,547,305) -   9,431,595
- Borrowings 9,169,428 (1,226,064) (863,141) 2,768,929 1,156,186 4,936,120 (5,072,922) -   10,868,536
- Revolving 4,298,813 (502,830) (118,333) 1,489,503 133,143 2,724,297 (2,893,462) -   5,131,131
Total 28,858,083 (3,720,751) (3,101,457) 13,047,039 2,570,401 14,736,495 (15,349,069) -   37,040,741

 

                   
Stage 3 R$ thousands
Balance on December 31, 2024 Transfer to Stage 1 Transfer to Stage 2 Transfer from Stage 1 Transfer from Stage 2 Originated Maturities/Early Settlements (Write off) Balance on December 31, 2025
Companies 25,751,969 (408,417) (1,083,425) 3,884,782 980,903 11,392,197 (6,940,573) (10,442,821) 23,134,615
- Financing 5,494,795 (82,925) (16,695) 917,207 232,953 370,211 (962,246) (580,276) 5,373,024
- Borrowings 18,857,751 (305,971) (1,044,751) 2,840,003 709,386 9,723,894 (6,197,172) (8,537,794) 16,045,346
- Revolving 1,399,423 (19,521) (21,979) 127,572 38,564 1,298,092 218,845 (1,324,751) 1,716,245
Individuals 34,272,824 (2,124,940) (1,486,976) 5,922,695 2,120,554 19,548,998 (428,567) (23,993,381) 33,831,207
- Financing 4,432,804 (338,579) (197,647) 2,114,956 1,139,080 874,378 (1,221,104) (929,520) 5,874,368
- Borrowings 18,621,969 (1,327,474) (1,156,186) 3,609,760 863,141 9,363,748 639,941 (13,894,668) 16,720,231
- Revolving 11,218,051 (458,887) (133,143) 197,979 118,333 9,310,872 152,596 (9,169,193) 11,236,608
Total 60,024,793 (2,533,357) (2,570,401) 9,807,477 3,101,457 30,941,195 (7,369,140) (34,436,202) 56,965,822

 

 

           
Consolidated - All stages R$ thousands
Balance on December 31, 2024 Originated Maturities/Early Settlements (Write off) Balance on December 31, 2025
Companies 316,936,343 201,272,491 (157,320,222) (10,442,821) 350,445,791
- Financing 132,471,488 60,749,194 (55,063,584) (580,276) 137,576,822
- Borrowings 169,958,830 133,812,710 (99,352,593) (8,537,794) 195,881,153
- Revolving 14,506,025 6,710,587 (2,904,045) (1,324,751) 16,987,816
Individuals 403,303,243 183,334,767 (121,622,266) (23,993,381) 441,022,363
- Financing 144,876,575 49,602,018 (32,000,265) (929,520) 161,548,808
- Borrowings 177,325,711 102,118,181 (75,837,795) (13,894,668) 189,711,429
- Revolving 81,100,957 31,614,568 (13,784,206) (9,169,193) 89,762,126
Total 720,239,586 384,607,258 (278,942,488) (34,436,202) 791,468,154

 

                   
Stage 1 R$ thousands
Balance on December 31, 2023 Transfer to Stage 2 Transfer to Stage 3 Transfer from Stage 2 Transfer from Stage 3 Originated Maturities/Early Settlements (Write off) Balance on December 31, 2024
Companies 230,134,580 (2,916,216) (2,710,348) 1,246,997 154,248 181,188,473 (122,859,743) -   284,237,991
- Financing 97,907,233 (1,323,740) (708,918) 373,026 19,783 66,259,620 (37,412,250) -   125,114,754
- Borrowings 121,553,604 (1,344,456) (1,662,157) 784,061 129,848 110,636,823 (83,359,740) -   146,737,983
- Revolving 10,673,743 (248,020) (339,273) 89,910 4,617 4,292,030 (2,087,753) -   12,385,254
Individuals 298,686,536 (6,602,772) (6,661,202) 3,794,654 874,761 171,752,006 (114,725,264) -   347,118,719
- Financing 114,370,195 (3,538,512) (1,490,449) 2,092,373 172,320 52,071,113 (31,676,728) -   132,000,312
- Borrowings 126,474,656 (1,731,143) (2,599,174) 971,337 591,272 99,333,906 (73,506,540) -   149,534,314
- Revolving 57,841,685 (1,333,117) (2,571,579) 730,944 111,169 20,346,987 (9,541,996) -   65,584,093
Total 528,821,116 (9,518,988) (9,371,550) 5,041,651 1,029,009 352,940,479 (237,585,007) -   631,356,710

 

 

 

 

                   
Stage 2 R$ thousands
Balance on December 31, 2023 Transfer to Stage 1 Transfer to Stage 3 Transfer from Stage 1 Transfer from Stage 3 Originated Maturities/Early Settlements (Write off) Balance on December 31, 2024
Companies 12,538,317 (1,246,997) (3,212,486) 2,916,216 263,379 3,230,759 (7,542,805) -   6,946,383
- Financing 1,909,771 (373,026) (253,708) 1,323,740 25,790 449,416 (1,220,044) -   1,861,939
- Borrowings 9,848,560 (784,061) (2,872,448) 1,344,456 230,002 2,533,070 (5,936,483) -   4,363,096
- Revolving 779,986 (89,910) (86,330) 248,020 7,587 248,273 (386,278) -   721,348
Individuals 22,711,786 (3,794,654) (2,449,308) 6,602,772 873,928 8,644,761 (10,677,585) -   21,911,700
- Financing 9,342,632 (2,092,373) (915,436) 3,538,512 89,680 1,821,471 (3,341,027) -   8,443,459
- Borrowings 8,719,543 (971,337) (945,892) 1,731,143 724,482 5,422,959 (5,511,470) -   9,169,428
- Revolving 4,649,611 (730,944) (587,980) 1,333,117 59,766 1,400,331 (1,825,088) -   4,298,813
Total 35,250,103 (5,041,651) (5,661,794) 9,518,988 1,137,307 11,875,520 (18,220,390) -   28,858,083

 

                   
Stage 3 R$ thousands
Balance on December 31, 2023 Transfer to Stage 1 Transfer to Stage 2 Transfer from Stage 1 Transfer from Stage 2 Originated Maturities/Early Settlements (Write off) Balance on December 31, 2024
Companies 26,748,453 (154,248) (263,379) 2,710,348 3,212,486 13,496,446 (6,069,813) (13,928,324) 25,751,969
- Financing 4,912,796 (19,783) (25,790) 708,918 253,708 641,571 590,574 (1,567,199) 5,494,795
- Borrowings 19,843,042 (129,848) (230,002) 1,662,157 2,872,448 12,440,323 (6,982,626) (10,617,743) 18,857,751
- Revolving 1,992,615 (4,617) (7,587) 339,273 86,330 414,552 322,239 (1,743,382) 1,399,423
Individuals 38,867,027 (874,761) (873,928) 6,661,202 2,449,308 15,685,811 (2,992,744) (24,649,091) 34,272,824
- Financing 4,052,392 (172,320) (89,680) 1,490,449 915,436 911,455 (1,002,640) (1,672,288) 4,432,804
- Borrowings 20,411,507 (591,272) (724,482) 2,599,174 945,892 11,281,620 (3,691,827) (11,608,643) 18,621,969
- Revolving 14,403,128 (111,169) (59,766) 2,571,579 587,980 3,492,736 1,701,723 (11,368,160) 11,218,051
Total 65,615,480 (1,029,009) (1,137,307) 9,371,550 5,661,794 29,182,257 (9,062,557) (38,577,415) 60,024,793

 

 

           
Consolidated - All stages R$ thousands
Balance on December 31, 2023 Originated Maturities/Early Settlements (Write off) Balance on December 31, 2024
Companies 269,421,350 197,915,678 (136,472,361) (13,928,324) 316,936,343
- Financing 104,729,800 67,350,607 (38,041,720) (1,567,199) 132,471,488
- Borrowings 151,245,206 125,610,216 (96,278,849) (10,617,743) 169,958,830
- Revolving 13,446,344 4,954,855 (2,151,792) (1,743,382) 14,506,025
Individuals 360,265,349 196,082,578 (128,395,593) (24,649,091) 403,303,243
- Financing 127,765,219 54,804,039 (36,020,395) (1,672,288) 144,876,575
- Borrowings 155,605,706 116,038,485 (82,709,837) (11,608,643) 177,325,711
- Revolving 76,894,424 25,240,054 (9,665,361) (11,368,160) 81,100,957
Total 629,686,699 393,998,256 (264,867,954) (38,577,415) 720,239,586
Schedule of reconciliation of expected losses fro m loans and advances to customers
                 
Stage 1 R$ thousands
Balance on December 31, 2024 Transfer to Stage 2 Transfer to Stage 3 Transfer from Stage 2 Transfer from Stage 3 Originated

Constitution/

(Reversion) (1)

(Write off) Balance on December 31, 2025
Companies 3,745,866 (118,034) (120,475) 67,104 363,412 1,822,905 (2,524,802) -   3,235,976
- Financing 1,503,946 (24,415) (17,434) 17,547 38,105 412,466 (776,010) -   1,154,205
- Borrowings 1,669,722 (81,136) (97,220) 46,133 315,136 1,203,569 (1,581,706) -   1,474,498
- Revolving 572,198 (12,483) (5,821) 3,424 10,171 206,870 (167,086) -   607,273
Individuals 7,257,404 (219,071) (215,722) 286,340 1,036,097 3,243,381 (3,789,382) -   7,599,047
- Financing 374,887 (28,164) (24,133) 41,539 79,521 240,966 (186,039) -   498,577
- Borrowings 3,461,557 (122,101) (173,012) 211,741 749,624 2,144,110 (2,433,389) -   3,838,530
- Revolving 3,420,960 (68,806) (18,577) 33,060 206,952 858,305 (1,169,954) -   3,261,940
Total 11,003,270 (337,105) (336,197) 353,444 1,399,509 5,066,286 (6,314,184) -   10,835,023

 

 

 

                   
Stage 2 R$ thousands
Balance on December 31, 2024 Transfer to Stage 1 Transfer to Stage 3 Transfer from Stage 1 Transfer from Stage 3 Originated

Constitution/

(Reversion) (1)

(Write off) Balance on December 31, 2025
Companies 1,015,120 (67,104) (163,469) 118,034 644,503 710,708 (914,577) -   1,343,215
- Financing 258,842 (17,547) (44,988) 24,415 7,891 99,472 (103,965) -   224,120
- Borrowings 620,261 (46,133) (113,420) 81,136 628,395 466,187 (721,385) -   915,041
- Revolving 136,017 (3,424) (5,061) 12,483 8,217 145,049 (89,227) -   204,054
Individuals 3,200,306 (286,340) (420,849) 219,071 785,417 2,243,170 (1,900,194) -   3,840,581
- Financing 404,722 (41,539) (119,299) 28,164 48,875 181,708 98 -   502,729
- Borrowings 2,107,776 (211,656) (277,460) 122,296 679,648 1,390,225 (1,345,335) -   2,465,494
- Revolving 687,808 (33,145) (24,090) 68,611 56,894 671,237 (554,957) -   872,358
Total 4,215,426 (353,444) (584,318) 337,105 1,429,920 2,953,878 (2,814,771) -   5,183,796

 

                   
Stage 3 R$ thousands
Balance on December 31, 2024 Transfer to Stage 1 Transfer to Stage 2 Transfer from Stage 1 Transfer from Stage 2 Originated

Constitution/

(Reversion) (1)

(Write off) Balance on December 31, 2025
Companies 15,492,712 (363,412) (644,503) 120,475 163,469 5,530,824 2,904,118 (10,442,821) 12,760,862
- Financing 2,149,523 (38,105) (7,891) 17,434 44,988 208,917 (97,512) (580,276) 1,697,078
- Borrowings 12,483,496 (315,136) (628,395) 97,220 113,420 4,486,131 2,227,456 (8,537,794) 9,926,398
- Revolving 859,693 (10,171) (8,217) 5,821 5,061 835,776 774,174 (1,324,751) 1,137,386
Individuals 20,851,509 (1,036,097) (785,417) 215,722 420,849 12,772,323 12,868,093 (23,993,381) 21,313,601
- Financing 1,710,662 (79,521) (48,875) 24,133 119,299 476,260 1,298,384 (929,520) 2,570,822
- Borrowings 12,317,493 (749,622) (679,645) 173,013 277,460 6,314,435 7,841,495 (13,894,668) 11,599,961
- Revolving 6,823,354 (206,954) (56,897) 18,576 24,090 5,981,628 3,728,214 (9,169,193) 7,142,818
Total 36,344,221 (1,399,509) (1,429,920) 336,197 584,318 18,303,147 15,772,211 (34,436,202) 34,074,463

 

 

 

           
Consolidated - All stages R$ thousands
Balance on December 31, 2024 Originated

Constitution/

(Reversion) (1)

(Write off) Balance on December 31, 2025
Companies 20,253,698 8,064,437 (535,261) (10,442,821) 17,340,053
- Financing 3,912,311 720,855 (977,487) (580,276) 3,075,403
- Borrowings 14,773,479 6,155,887 (75,635) (8,537,794) 12,315,937
- Revolving 1,567,908 1,187,695 517,861 (1,324,751) 1,948,713
Individuals 31,309,219 18,258,874 7,178,517 (23,993,381) 32,753,229
- Financing 2,490,271 898,934 1,112,443 (929,520) 3,572,128
- Borrowings 17,886,826 9,848,770 4,062,771 (13,894,668) 17,903,699
- Revolving 10,932,122 7,511,170 2,003,303 (9,169,193) 11,277,402
Total 51,562,917 26,323,311 6,643,256 (34,436,202) 50,093,282

 

(1)Relates to early settlements, maturities and modifications.

 

 

 

 

                   
Stage 1 R$ thousands
Balance on December 31, 2023 Transfer to Stage 2 Transfer to Stage 3 Transfer from Stage 2 Transfer from Stage 3 Originated

Constitution/

(Reversion) (1)

(Write off) Balance on December 31, 2024
Companies 3,710,730 (116,449) (134,318) 166,683 63,654 2,411,870 (2,356,304) -   3,745,866
- Financing 1,269,857 (29,252) (13,511) 68,404 6,305 620,597 (418,454) -   1,503,946
- Borrowings 1,919,049 (74,163) (103,007) 91,372 53,871 1,596,733 (1,814,133) -   1,669,722
- Revolving 521,824 (13,034) (17,800) 6,907 3,478 194,540 (123,717) -   572,198
Individuals 6,245,565 (185,973) (259,775) 272,766 334,396 3,875,327 (3,024,902) -   7,257,404
- Financing 437,273 (37,461) (23,115) 82,535 38,354 183,386 (306,085) -   374,887
- Borrowings 2,457,473 (76,558) (108,329) 141,655 238,173 2,472,719 (1,663,576) -   3,461,557
- Revolving 3,350,819 (71,954) (128,331) 48,576 57,869 1,219,222 (1,055,241) -   3,420,960
Total 9,956,295 (302,422) (394,093) 439,449 398,050 6,287,197 (5,381,206) -   11,003,270

 

 

 

                   
Stage 2 R$ thousands
Balance on December 31, 2023 Transfer to Stage 1 Transfer to Stage 3 Transfer from Stage 1 Transfer from Stage 3 Originated

Constitution/

(Reversion) (1)

(Write off) Balance on December 31, 2024
Companies 2,407,449 (166,683) (558,573) 116,449 109,540 510,283 (1,403,345) -   1,015,120
- Financing 277,782 (68,404) (37,072) 29,252 15,227 66,023 (23,966) -   258,842
- Borrowings 1,968,250 (91,372) (510,770) 74,163 90,757 386,785 (1,297,552) -   620,261
- Revolving 161,417 (6,907) (10,731) 13,034 3,556 57,475 (81,827) -   136,017
Individuals 3,073,021 (272,766) (379,103) 185,973 313,107 1,747,141 (1,467,067) -   3,200,306
- Financing 468,003 (82,535) (71,207) 37,461 20,459 155,931 (123,390) -   404,722
- Borrowings 1,860,757 (141,655) (239,411) 76,558 265,398 1,297,469 (1,011,340) -   2,107,776
- Revolving 744,261 (48,576) (68,485) 71,954 27,250 293,741 (332,337) -   687,808
Total 5,480,470 (439,449) (937,676) 302,422 422,647 2,257,424 (2,870,412) -   4,215,426

 

                   
Stage 3 R$ thousands
Balance on December 31, 2023 Transfer to Stage 1 Transfer to Stage 2 Transfer from Stage 1 Transfer from Stage 2 Originated

Constitution/

(Reversion) (1)

(Write off) Balance on December 31, 2024
Companies 17,045,918 (63,654) (109,540) 134,318 558,573 7,338,511 4,516,910 (13,928,324) 15,492,712
- Financing 2,405,662 (6,305) (15,227) 13,511 37,072 326,738 955,271 (1,567,199) 2,149,523
- Borrowings 13,348,041 (53,871) (90,757) 103,007 510,770 6,786,917 2,497,132 (10,617,743) 12,483,496
- Revolving 1,292,215 (3,478) (3,556) 17,800 10,731 224,856 1,064,507 (1,743,382) 859,693
Individuals 21,179,127 (334,396) (313,107) 259,775 379,103 9,908,384 14,421,714 (24,649,091) 20,851,509
- Financing 1,380,788 (38,354) (20,459) 23,115 71,207 406,606 1,560,047 (1,672,288) 1,710,662
- Borrowings 10,928,409 (238,173) (265,398) 108,329 239,411 7,272,869 5,880,689 (11,608,643) 12,317,493
- Revolving 8,869,930 (57,869) (27,250) 128,331 68,485 2,228,909 6,980,978 (11,368,160) 6,823,354
Total 38,225,045 (398,050) (422,647) 394,093 937,676 17,246,895 18,938,624 (38,577,415) 36,344,221

 

 

           
Consolidated - All stages R$ thousands
Balance on December 31, 2023 Originated

Constitution/

(Reversion) (1)

(Write off) Balance on December 31, 2024
Companies 23,164,097 10,260,664 757,261 (13,928,324) 20,253,698
- Financing 3,953,301 1,013,358 512,851 (1,567,199) 3,912,311
- Borrowings 17,235,340 8,770,435 (614,553) (10,617,743) 14,773,479
- Revolving 1,975,456 476,871 858,963 (1,743,382) 1,567,908
Individuals 30,497,713 15,530,852 9,929,745 (24,649,091) 31,309,219
- Financing 2,286,064 745,923 1,130,572 (1,672,288) 2,490,271
- Borrowings 15,246,639 11,043,057 3,205,773 (11,608,643) 17,886,826
- Revolving 12,965,010 3,741,872 5,593,400 (11,368,160) 10,932,122
Total 53,661,810 25,791,516 10,687,006 (38,577,415) 51,562,917
(1)Relates to early settlements, maturities and modifications.
Schedule of sensitivity analysis
       
  On December 31, 2025 - R$ thousands
Weighting

Constitution/

(Reversion)

Base Scenario Optimistic Scenario* Pessimistic Scenario**
Simulation 1 100% - - (320,747)
Simulation 2 - 100% - (624,285)
Simulation 3 - - 100% 813,197
*Scenario in which the economy grows more than expected.
**Scenario in which the economy grows less than expected.
Schedule of expected loss on loans and advances
     
  R$ thousands
Year ended December 31
2025 2024 2023
Amount recorded 34,438,405 36,478,523 34,849,384
Amount recovered (5,760,548) (9,841,746) (4,672,395)
Expected credit losses on loans and advances 28,677,857 26,636,777 30,176,989
Schedule of loans and advances to customers renegotiated
   
  R$ thousands
On December 31, 2025 On December 31, 2024
Opening balance 34,755,068 39,111,735
Amount restructured 18,414,187 26,780,598
Amount received/Others (1) (13,955,482) (18,853,221)
Write-offs (12,601,134) (12,284,044)
Closing balance 26,612,639 34,755,068
Expected credit losses on loans and advances (13,582,459) (19,091,460)
Total restructured loans and advances to customers, net of expected credit losses 13,030,180 15,663,608
     
Expected credit losses of restructured loans and advances as a percentage of restructured portfolio 51.0% 54.9%
Total restructured loans and advances as a percentage of the total loan portfolio 3.4% 4.8%
Total restructured loans and advances as a percentage of the total loans portfolio, net of expected credit losses 3.6% 5.2%
(1)Includes the settlement of restructured contracts through new operations.