v3.26.1
Revenue from Contracts with Customers
 12 Months Ended
Jan. 31, 2026
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
Disaggregated Revenue Streams

The following disaggregation depicts the nature, amount, timing and uncertainty of cash flows related to the primary types of revenue from contracts with customers.

The following table presents total revenue by type (in thousands):

Fiscal Year Ended January 31,
202620252024
Subscription$701,833 $570,295 $451,079 
Professional services and other36,349 23,115 20,721 
Total$738,182 $593,410 $471,800 

The following table presents total revenue by geography (in thousands):

Fiscal Year Ended January 31,
202620252024
United States$405,127 $326,448 $267,224 
International333,055 266,962 204,576 
Total$738,182 $593,410 $471,800 

Revenue by geography is determined based on the location of our users. Other than the United States, no other individual country accounted for 10% or more of total revenue for any of the periods presented.

Unbilled Accounts Receivable

Unbilled accounts receivable is included in trade accounts receivable, net, which generally arise from our contractual right to bill our customers in advance of services on the contract effective date, were $3.3 million and $1.6 million as of January 31, 2026 and January 31, 2025, respectively.

Contract Balances

Contract Assets

Contract assets as of January 31, 2026 and January 31, 2025 were $1.3 million and $0.8 million, respectively. The change in contract assets for all periods presented primarily reflects revenue recognized in excess of billings partially offset by contract assets earned during the period.

Deferred Revenue

The change in deferred revenue for all periods presented primarily reflects cash payments received during the period for which the performance obligation was not satisfied prior to the end of the period, partially offset by revenues recognized during the period. Revenue recognized during the fiscal years ended January 31, 2026, 2025, and 2024 from amounts included in deferred revenue at the beginning of each respective period was $239.7 million, $204.1 million, and $165.6 million, respectively.
Credit Losses

The following table presents a reconciliation of the allowance for credit losses on accounts receivable (in thousands):

Allowance for Credit Losses
Balance at January 31, 2025
$2,563 
Reserve:
Credit losses666 
Deferred revenue1,505 
Write-offs(3,397)
Recoveries597 
Balance at January 31, 2026
$1,934 

Remaining Performance Obligations

The transaction price allocated to remaining performance obligations represents amounts under non-cancelable contracts expected to be recognized as revenue in future periods, and may be influenced by several factors, including seasonality, the timing of renewals, the timing of service delivery and contract terms. Unbilled portions of the remaining performance obligations are subject to future economic risks including bankruptcies, regulatory changes and other market factors.

The following table presents remaining performance obligations as of the dates indicated below (in millions):

TotalLess than 1 Year
1-5 Years
January 31, 2025
$793.1 $505.2 $287.9 
April 30, 2025
829.3 522.2 307.1 
July 31, 2025
862.2 558.2 304.0 
October 31, 2025
891.4 572.7 318.7 
January 31, 2026
1,033.0 642.1 390.9