v3.25.4
Note 20 - Segment Reporting - Information by Reportable Segments (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Revenue from external customers $ 390,300 $ 362,275 $ 339,337
Cost of revenue 230,593 209,747 202,256
Network, other cost(2) 23,032 28,164 33,044
Sales and marketing 48,381 59,382 67,806
Technical operations and development 17,813 18,627 19,217
General and administrative 42,875 37,068 33,406
Operating Segments [Member]      
Intersegment revenue(1) [1] 1,785 858 2,691
Total net revenues 382,944 354,232 331,704
Cost of revenue 208,581 189,518 184,767
Network, other cost(2) [2] 25,559 33,602 33,644
Sales and marketing 46,408 56,863 65,421
Technical operations and development 17,445 17,162 18,287
General and administrative 29,844 25,631 24,223
Other segment items(3) [3] (4,805) (4,223) (3,683)
Segment Adjusted EBITDA 59,912 35,679 9,045
Operating Segments [Member] | Sales Channel, Directly to Consumer [Member]      
Revenue from external customers 381,159 353,374 329,013
Operating Segments [Member] | Ting [Member]      
Revenue from external customers 68,222 59,732 50,937
Intersegment revenue(1) [1] 0 0 0
Total net revenues 68,222 59,732 50,937
Cost of revenue 24,486 11,162 12,727
Network, other cost(2) [2] 9,009 16,918 17,872
Sales and marketing 21,064 35,502 44,823
Technical operations and development 1,937 3,230 3,792
General and administrative 19,652 16,550 16,567
Other segment items(3) [3] (1,678) (1,113) (693)
Segment Adjusted EBITDA (6,248) (22,517) (44,151)
Operating Segments [Member] | Ting [Member] | Sales Channel, Directly to Consumer [Member]      
Revenue from external customers 68,222 59,732 50,937
Operating Segments [Member] | Wavelo [Member]      
Revenue from external customers 47,623 39,861 38,670
Intersegment revenue(1) [1] 1,785 858 2,691
Total net revenues 47,623 39,861 38,670
Cost of revenue 1,111 1,273 2,626
Network, other cost(2) [2] 9,416 9,710 9,649
Sales and marketing 10,197 7,585 7,012
Technical operations and development 7,721 6,826 8,124
General and administrative 4,219 3,395 3,080
Other segment items(3) [3] (2,526) (2,734) (2,394)
Segment Adjusted EBITDA 17,485 13,806 10,573
Operating Segments [Member] | Wavelo [Member] | Sales Channel, Directly to Consumer [Member]      
Revenue from external customers 45,838 39,003 35,979
Operating Segments [Member] | Tucows Domains [Member]      
Intersegment revenue(1) [1] 0 0 0
Total net revenues 267,099 254,639 242,097
Cost of revenue 182,984 177,083 169,414
Network, other cost(2) [2] 7,134 6,974 6,123
Sales and marketing 15,147 13,776 13,586
Technical operations and development 7,787 7,106 6,371
General and administrative 5,973 5,686 4,576
Other segment items(3) [3] (601) (376) (596)
Segment Adjusted EBITDA 48,675 44,390 42,623
Operating Segments [Member] | Tucows Domains [Member] | Sales Channel, Directly to Consumer [Member]      
Revenue from external customers $ 267,099 $ 254,639 $ 242,097
[1] Intercompany revenues earned for provision of services on the ISOS and SM platforms between Wavelo and Ting are included in Wavelo's segment revenues for purposes of segment analysis, but are ultimately eliminated upon consolidation.
[2] Network Costs in segment reports provided to the CODM include certain construction expenses for Ting, which are reported as Direct Costs of Revenue in the Consolidated Statements of Operations and Comprehensive Loss.
[3] Other segment items for each reportable segment includes other income, as well as adjustments to add back (deduct): gains and losses from unrealized foreign currency, stock-based compensation expense and acquisition and transition costs, which are included in other line items but are excluded from our definition of Segment Adjusted EBITDA.