v3.25.4
Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Disaggregation of Revenue [Line Items]      
Total revenue $ 152,326 $ 174,885 $ 236,838
United States      
Disaggregation of Revenue [Line Items]      
Total revenue 152,165 173,207 235,553
International      
Disaggregation of Revenue [Line Items]      
Total revenue 161 1,678 1,285
Smart Apartments      
Disaggregation of Revenue [Line Items]      
Total revenue 127,513 145,184 211,135
Access Control      
Disaggregation of Revenue [Line Items]      
Total revenue 7,437 7,891 8,047
Community WiFi      
Disaggregation of Revenue [Line Items]      
Total revenue 1,292 2,029 2,078
Other      
Disaggregation of Revenue [Line Items]      
Total revenue 5,425 8,401 4,243
Smart Operations Solutions      
Disaggregation of Revenue [Line Items]      
Total revenue 10,659 11,380 11,334
Hardware      
Disaggregation of Revenue [Line Items]      
Total revenue 57,973 82,844 137,201
Hardware | Smart Apartments      
Disaggregation of Revenue [Line Items]      
Total revenue 52,833 74,754 130,894
Hardware | Access Control      
Disaggregation of Revenue [Line Items]      
Total revenue 3,485 3,791 3,607
Hardware | Community WiFi      
Disaggregation of Revenue [Line Items]      
Total revenue 71 287 395
Hardware | Other      
Disaggregation of Revenue [Line Items]      
Total revenue 1,584 4,012 2,305
Professional Services      
Disaggregation of Revenue [Line Items]      
Total revenue 21,133 18,803 35,473
Professional Services | Smart Apartments      
Disaggregation of Revenue [Line Items]      
Total revenue 18,207 13,095 30,546
Professional Services | Access Control      
Disaggregation of Revenue [Line Items]      
Total revenue 1,685 2,378 3,527
Professional Services | Community WiFi      
Disaggregation of Revenue [Line Items]      
Total revenue 451 1,041 996
Professional Services | Other      
Disaggregation of Revenue [Line Items]      
Total revenue 790 2,289 404
Hosted Services      
Disaggregation of Revenue [Line Items]      
Total revenue 73,220 73,238 64,164
Hosted Services | Smart Apartments      
Disaggregation of Revenue [Line Items]      
Total revenue 56,473 57,335 49,696
Hosted Services | Access Control      
Disaggregation of Revenue [Line Items]      
Total revenue 2,267 1,722 912
Hosted Services | Community WiFi      
Disaggregation of Revenue [Line Items]      
Total revenue 770 701 688
Hosted Services | Other      
Disaggregation of Revenue [Line Items]      
Total revenue 3,051 2,100 1,534
Hosted Services | Smart Operations Solutions      
Disaggregation of Revenue [Line Items]      
Total revenue $ 10,659 $ 11,380 $ 11,334