v3.25.4
Segment Reporting (Tables)
12 Months Ended
Dec. 31, 2025
Segment Reporting [Abstract]  
Summary of Key Financial Performance Measures of Segment Key financial performance measures of the segment are as follows.

 

 

For the years ended December 31,

 

 

 

2025

 

 

2024

 

 

2023

 

Revenue

 

 

 

 

 

 

 

 

 

Hardware

 

$

57,973

 

 

$

82,844

 

 

 

137,201

 

Professional Services

 

 

21,133

 

 

 

18,803

 

 

 

35,473

 

Deferred hub amortization

 

 

15,396

 

 

 

21,600

 

 

 

23,096

 

SaaS

 

 

57,824

 

 

 

51,638

 

 

 

41,068

 

Total revenue

 

 

152,326

 

 

 

174,885

 

 

 

236,838

 

 

 

 

 

 

 

 

 

 

 

Cost of revenue

 

 

 

 

 

 

 

 

 

Hardware

 

 

52,829

 

 

 

58,833

 

 

 

108,780

 

Professional Services

 

 

26,167

 

 

 

31,160

 

 

 

55,495

 

Deferred hub amortization

 

 

8,146

 

 

 

11,168

 

 

 

12,602

 

SaaS

 

 

15,315

 

 

 

13,386

 

 

 

10,432

 

Total cost of revenue

 

 

102,457

 

 

 

114,547

 

 

 

187,309

 

 

 

 

 

 

 

 

 

 

 

Gross profit

 

 

49,869

 

 

 

60,338

 

 

 

49,529

 

 

 

 

 

 

 

 

 

 

Operating expenses

 

 

 

 

 

 

 

 

 

Operating expenses excluding stock compensation and depreciation and amortization

 

 

75,783

 

 

 

87,666

 

 

 

75,179

 

Stock compensation

 

 

8,208

 

 

 

9,654

 

 

 

12,245

 

Depreciation and amortization

 

 

4,925

 

 

 

4,790

 

 

 

5,264

 

Total operating expenses

 

 

88,916

 

 

 

102,110

 

 

 

92,688

 

 

 

 

 

 

 

 

 

 

Impairment charge

 

 

24,929

 

 

 

-

 

 

 

-

 

 

 

 

 

 

 

 

 

 

 

Loss from operations

 

 

(63,976

)

 

 

(41,772

)

 

 

(43,159

)

 

 

 

 

 

 

 

 

 

Other segment items(1)

 

 

3,418

 

 

 

8,129

 

 

 

8,572

 

 

 

 

 

 

 

 

 

 

 

Net loss

 

$

(60,558

)

 

$

(33,643

)

 

$

(34,587

)

(1) Other segment items include interest income, net, other income (expense), net, and income tax expense (benefit).