| Information on reportable segments and reconciliation to condensed consolidated net (loss) income |
Year Ended December 31, 2025 | | Cloud | | | Software | | | | | (In thousands) | | Telecommunications | | | Solutions | | | Total | | | | Segment | | | Segment | | | Consolidated | | Service revenue | | $ | 33,782 | | | $ | - | | | $ | 33,782 | | Software solutions revenue | | | - | | | | 29,664 | | | | 29,664 | | Product revenue | | | 4,721 | | | | - | | | | 4,721 | | Consolidated revenue | | | 38,503 | | | | 29,664 | | | | 68,167 | | | | | | | | | | | | | | | Less: significant and other segment expenses | | | | | | | | | | | | | Employee expenses | | | 15,525 | | | | 12,859 | | | | 28,384 | | Commissions | | | 5,743 | | | | 1,390 | | | | 7,133 | | Contractor expense | | | 2,016 | | | | 1,892 | | | | 3,908 | | Depreciation and amortization | | | 1,351 | | | | 1,944 | | | | 3,295 | | Other segment items(1) | | | 13,098 | | | | 7,659 | | | | 20,757 | | Total operating expense | | | 37,733 | | | | 25,744 | | | | 63,477 | | | | | | | | | | | | | | | Segment income/(loss) from operations | | | 770 | | | | 3,920 | | | | 4,690 | | | | | | | | | | | | | | | Less: other segment income/(expense) | | | | | | | | | | | | | Interest income | | | 626 | | | | 11 | | | | 637 | | Interest expense | | | (19 | ) | | | - | | | | (19 | ) | Other income/(expense) | | | 9 | | | | 54 | | | | 63 | | | | | | | | | | | | | | | Income/(loss) before income tax | | $ | 1,386 | | | $ | 3,985 | | | $ | 5,371 | | | | | | | | | | | | | | | Income tax benefit/(provision) | | | (207 | ) | | | (93 | ) | | | (300 | ) | | | | | | | | | | | | | | Net income/(loss) | | | | | | | | | | $ | 5,071 | |
Year Ended December 31, 2024 | | Cloud | | | Software | | | | | (In thousands) | | Telecommunications | | | Solutions | | | Total | | | | Segment | | | Segment | | | Consolidated | | Service revenue | | $ | 31,849 | | | $ | - | | | $ | 31,849 | | Software solutions revenue | | | - | | | | 23,374 | | | | 23,374 | | Product revenue | | | 5,615 | | | | - | | | | 5,615 | | Consolidated revenue | | | 37,464 | | | | 23,374 | | | | 60,838 | | | | | | | | | | | | | | | Less: significant and other segment expenses | | | | | | | | | | | | | Employee expenses | | | 16,173 | | | | 11,038 | | | | 27,211 | | Commissions | | | 5,151 | | | | 996 | | | | 6,147 | | Contractor expense | | | 1,722 | | | | 1,674 | | | | 3,396 | | Depreciation and amortization | | | 1,402 | | | | 1,929 | | | | 3,331 | | Other segment items(1) | | | 12,762 | | | | 6,167 | | | | 18,929 | | Total operating expense | | | 37,210 | | | | 21,804 | | | | 59,014 | | | | | | | | | | | | | | | Segment income/(loss) from operations | | | 254 | | | | 1,570 | | | | 1,824 | | | | | | | | | | | | | | | Less: other segment income/(expense) | | | | | | | | | | | | | Interest income | | | 191 | | | | - | | | | 191 | | Interest expense | | | (42 | ) | | | - | | | | (42 | ) | Other income/(expense) | | | 10 | | | | (94 | ) | | | (84 | ) | | | | | | | | | | | | | | Income/(loss) before income tax | | $ | 413 | | | $ | 1,476 | | | $ | 1,889 | | | | | | | | | | | | | | | Income tax benefit/(provision) | | | | | | | | | | | (212 | ) | | | | | | | | | | | | | | Net income/(loss) | | | | | | | | | | $ | 1,677 | |
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