v3.25.4
Restructuring Charges - Summary of Activities Related to Restructuring Charges (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Restructuring Cost and Reserve [Line Items]      
Charges [1] $ 11,043 $ 13,677 $ 6,434
Real estate and internal-use software 218 3,533 70
2024 Restructuring      
Restructuring Cost and Reserve [Line Items]      
Liability, beginning of the period 2,412 1,516  
Charges 3,609 11,132  
Real estate and internal-use software 0 3,533  
Gain on lease termination 0 (988)  
Payments (4,650) (10,166)  
Non-cash items (1,145) (2,615)  
Liability, end of the period 226 2,412 1,516
2025 Restructuring      
Restructuring Cost and Reserve [Line Items]      
Liability, beginning of the period 0    
Charges 7,434    
Payments (1,072)    
Non-cash items (391)    
Liability, end of the period 5,971 0  
Workforce Reduction | 2024 Restructuring      
Restructuring Cost and Reserve [Line Items]      
Liability, beginning of the period 1,748 1,516  
Charges 1,186 6,971  
Real estate and internal-use software 0 0  
Gain on lease termination 0 0  
Payments (2,759) (6,674)  
Non-cash items 0 (65)  
Liability, end of the period 175 1,748 1,516
Workforce Reduction | 2025 Restructuring      
Restructuring Cost and Reserve [Line Items]      
Liability, beginning of the period 0    
Charges 5,368    
Payments (12)    
Non-cash items (173)    
Liability, end of the period 5,183 0  
Contract Costs and Internal Use Software | 2025 Restructuring      
Restructuring Cost and Reserve [Line Items]      
Liability, beginning of the period 0    
Charges 766    
Payments 0    
Non-cash items (218)    
Liability, end of the period 548 0  
Professional Services and Other Costs | 2025 Restructuring      
Restructuring Cost and Reserve [Line Items]      
Liability, beginning of the period 0    
Charges 1,300    
Payments (1,060)    
Non-cash items 0    
Liability, end of the period 240 0  
Real Estate and Internal Use Software | 2024 Restructuring      
Restructuring Cost and Reserve [Line Items]      
Liability, beginning of the period 184 0  
Charges 1,290 262  
Real estate and internal-use software 0 3,533  
Gain on lease termination 0 (988)  
Payments (278) (73)  
Non-cash items (1,145) (2,550)  
Liability, end of the period 51 184 0
Other Restructuring Charges | 2024 Restructuring      
Restructuring Cost and Reserve [Line Items]      
Liability, beginning of the period 480 0  
Charges 1,133 3,899  
Real estate and internal-use software 0 0  
Gain on lease termination 0 0  
Payments (1,613) (3,419)  
Non-cash items 0 0  
Liability, end of the period $ 0 $ 480 $ 0
[1] Amounts include stock-based compensation expense and associated payroll tax costs, as follows:

 

 

Year ended December 31,

 

 

 

2025

 

 

2024

 

 

2023

 

Cost of revenue

 

$

2,558

 

 

$

3,533

 

 

$

4,949

 

Sales and marketing

 

 

6,518

 

 

 

9,252

 

 

 

13,474

 

Research and development

 

 

9,338

 

 

 

13,614

 

 

 

13,478

 

General and administrative

 

 

5,625

 

 

 

10,000

 

 

 

9,785