v3.25.4
Segment Information and Geographic Data
 12 Months Ended
Dec. 31, 2025
Segment Reporting [Abstract]  
Segment Information and Geographic Data

11. Segment Information and Geographic Data

The Company provides a customer platform that helps businesses connect and grow better. The Company generates revenue from subscriptions to its customer platform and related professional services and other revenue consisting mainly of customer on-boarding, training and consulting services and Payments.

The Company operates as one operating segment. Operating segments are defined as components of an enterprise for which separate financial information is regularly evaluated by the CODM, which is the Company’s chief executive officer, in deciding how to allocate resources and assess performance. The Company’s CODM evaluates the Company’s financial information and resources and assesses the performance of these resources on a consolidated basis. There is no expense or asset information supplemental to those disclosed in these consolidated financial statements that is regularly provided to the CODM. The allocation of resources and assessment of performance of the operating segment is based on consolidated net income (loss) as shown in the consolidated statements of operations. The CODM considers net income (loss) in the annual forecasting process and reviews actual results when making decisions about allocating resources. Since the Company operates as one operating segment, financial segment information, including profit or loss and asset information, can be found in the consolidated financial statements.

Geographic information

Revenue and long-lived assets by geographic region, based on the physical location of the operations recording the revenue or the long-lived assets, respectively, are as follows:

Revenues by geographic region:

 

 

Year Ended December 31,

 

 

 

2025

 

 

2024

 

 

2023

 

 

 

(In thousands)

 

Americas

 

$

1,872,171

 

 

$

1,588,886

 

 

$

1,321,568

 

Europe

 

 

1,010,968

 

 

 

825,598

 

 

 

668,263

 

Asia Pacific

 

 

248,127

 

 

 

213,059

 

 

 

180,399

 

Total

 

$

3,131,266

 

 

$

2,627,543

 

 

$

2,170,230

 

Percentage of revenues generated outside of the Americas

 

 

40

%

 

 

40

%

 

 

39

%

 

Revenue derived from customers outside the United States (international) was approximately 48% of total revenue in 2025, and 47% of total revenue in 2024 and 2023. Revenues of Americas attributed to the United States were 96%, 95%, and 96% of in the years ended December 31, 2025, 2024 and 2023. Revenues of Europe attributed to Ireland were 50%, 47%, and 54% in the years ended December 31, 2025, 2024 and 2023.

 

Total long-lived assets by geographic region:

 

 

As of December 31, 2025

 

 

As of December 31, 2024

 

 

 

(In thousands)

 

Americas

 

$

238,095

 

 

$

231,984

 

Europe

 

 

95,798

 

 

 

93,288

 

Asia Pacific

 

 

8,797

 

 

 

5,123

 

Total long lived assets

 

$

342,690

 

 

$

330,395

 

Percentage of long lived assets held outside of the
   Americas

 

 

31

%

 

 

30

%

 

Long-lived assets of Americas attributed to the United States were 97% as of December 31, 2025 and 2024. Long-lived assets of Europe attributed to Ireland were 82% and 80% as of December 31, 2025 and 2024.