Balance Sheet Components - Summary of Impairments Recorded in the Unaudited Condensed Consolidated Statement of Operations (Details) - USD ($) $ in Thousands |
3 Months Ended | 6 Months Ended | |
|---|---|---|---|
Jul. 31, 2024 |
Jul. 31, 2025 |
Jul. 31, 2024 |
|
| Property, Plant and Equipment [Line Items] | |||
| Total impairment | $ 10,087 | $ 8,032 | $ 30,168 |
| Platform Cost of Revenue | |||
| Property, Plant and Equipment [Line Items] | |||
| Total impairment | 1,373 | 960 | 4,201 |
| Professional Services and Other Cost of Revenue | |||
| Property, Plant and Equipment [Line Items] | |||
| Total impairment | 675 | 751 | 1,993 |
| Sales and Marketing | |||
| Property, Plant and Equipment [Line Items] | |||
| Total impairment | 1,784 | 1,765 | 5,433 |
| Research and development | |||
| Property, Plant and Equipment [Line Items] | |||
| Total impairment | 1,765 | 1,679 | 5,243 |
| General and Administrative | |||
| Property, Plant and Equipment [Line Items] | |||
| Total impairment | $ 4,490 | $ 2,877 | $ 13,298 |