v3.25.2
Revenue Recognition
6 Months Ended
Jul. 31, 2025
Revenue from Contract with Customer [Abstract]  
Revenue Recognition
3.
Revenue Recognition

Remaining Performance Obligations

The transaction price allocated to remaining performance obligations represents the contracted transaction price that has not yet been recognized as revenue, which includes deferred revenue and amounts under non-cancellable contracts greater than one year that will be recognized as revenue in future periods. In nearly all cases, the Company’s subscription agreements (monthly, annual, or multi-year) renew automatically unless cancelled in advance, and the majority of auto-renewing contracts renew for one-year

terms rather than multi-year commitments. As of July 31, 2025, the aggregate amount of the transaction price allocated to remaining performance obligations was $404.1 million, of which the Company expects to recognize approximately 53% as revenue in the next 12 months and substantially all of the remainder by July 31, 2028.

Remaining performance obligations exclude marketing automation usage-based fees, and payment and financing solution fees for which the Company applies the “right to invoice” practical expedient.

Disaggregated Revenue and Revenue by Geography

Disaggregated revenue were as follows (in thousands):

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2025

 

 

2024

 

 

2025

 

 

2024

 

Subscription

 

$

174,753

 

 

$

137,697

 

 

$

337,470

 

 

$

263,731

 

Usage

 

 

57,973

 

 

 

47,300

 

 

 

103,238

 

 

 

84,491

 

Platform revenue

 

 

232,726

 

 

 

184,997

 

 

 

440,708

 

 

 

348,222

 

Professional services and other

 

 

9,397

 

 

 

7,997

 

 

 

17,107

 

 

 

15,100

 

Total revenue

 

$

242,123

 

 

$

192,994

 

 

$

457,815

 

 

$

363,322

 

 

Substantially all of the Company’s revenue is concentrated in the United States. Revenue from customers outside of the United States, based on the billing address of the customer, comprised less than 5% of total revenue for each of the three and six months ended July 31, 2025 and 2024.

Deferred Revenue

The Company recognized revenue of $14.5 million and $12.0 million for the three months ended July 31, 2025 and 2024, respectively, which was included in deferred revenue balances at the beginning of the respective periods. The Company recognized revenue of $15.5 million and $10.3 million for the six months ended July 31, 2025 and 2024, respectively, which was included in deferred revenue balances at the beginning of the respective periods. Substantially all of the $17.3 million of deferred revenue as of July 31, 2025 is expected to be fully recognized in the next 12 months.

Deferred Contract Costs

During the three months ended July 31, 2025 and 2024, the Company capitalized $4.4 million and $3.6 million of deferred contract costs, respectively. During the six months ended July 31, 2025 and 2024, the Company capitalized $10.2 million and $5.7 million of deferred contract costs, respectively. Amortization expense for the deferred contract costs included in sales and marketing expense in the unaudited condensed consolidated statements of operations was $3.6 million and $2.8 million for the three months ended July 31, 2025 and 2024, respectively, and $6.9 million and $5.4 million for the six months ended July 31, 2025 and 2024, respectively.