v3.25.2
Revenue from Contracts with Customers
6 Months Ended
Jul. 31, 2025
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
Disaggregated Revenue Streams

The following disaggregation depicts the nature, amount, timing and uncertainty of cash flows related to the primary types of revenue from contracts with customers.

The following table presents total revenue by type (in thousands):

Three Months Ended
July 31,
Six Months Ended
July 31,
2025202420252024
Subscription$171,771 $139,960 $326,674 $270,108 
Professional services and other8,340 5,539 15,496 10,850 
Total$180,111 $145,499 $342,170 $280,958 

The following table presents total revenue by geography (in thousands):

Three Months Ended
July 31,
Six Months Ended
July 31,
2025202420252024
United States$98,713 $80,233 $186,614 $155,872 
International81,398 65,266 155,556 125,086 
Total$180,111 $145,499 $342,170 $280,958 

Revenue by geography is determined based on the location of our users. Other than the United States, no other individual country accounted for 10% or more of total revenue for any of the periods presented.

Unbilled Accounts Receivable

Unbilled accounts receivable included in trade accounts receivable, net, which generally arise from our contractual right to bill our customers in advance of services on the contract effective date, were $1.8 million and $1.6 million as of July 31, 2025 and January 31, 2025, respectively.

Contract Balances

Contract Assets

Contract assets as of July 31, 2025 and January 31, 2025 were $1.0 million and $0.8 million, respectively. The change in contract assets for all periods presented primarily reflects revenue recognized in excess of billings partially offset by contract assets earned during the period.

Deferred Revenue

The change in deferred revenue for all periods presented primarily reflects cash payments received during the period for which the performance obligation was not satisfied prior to the end of the period, partially offset by revenues recognized during the period. Revenue recognized during the three and six months ended July 31, 2025 from amounts included in deferred revenue at January 31, 2025, was $71.4 million and $188.1 million, respectively. Revenue recognized during the three and six months ended July 31, 2024 from amounts included in deferred revenue at January 31, 2024, was $59.9 million and $158.3 million, respectively.
Credit Losses

The following table presents a reconciliation of the allowance for credit losses on accounts receivable (in thousands):

Allowance for Credit Losses
Balance at January 31, 2025
$2,563 
Reserve:
Credit losses600 
Deferred revenue995 
Write-offs(2,482)
Recoveries174 
Balance at July 31, 2025
$1,850 

Remaining Performance Obligations

The transaction price allocated to remaining performance obligations represents amounts under non-cancelable contracts expected to be recognized as revenue in future periods, and may be influenced by several factors, including seasonality, the timing of renewals, the timing of service delivery and contract terms. Unbilled portions of the remaining performance obligations are subject to future economic risks including bankruptcies, regulatory changes and other market factors.

The following table presents remaining performance obligations as of the dates indicated below (in millions):
TotalLess than 1 Year1-5 Years
July 31, 2024$689.6 $438.3 $251.3 
October 31, 2024716.8 458.2 258.6 
January 31, 2025793.1 505.2 287.9 
April 30, 2025829.3 522.2 307.1 
July 31, 2025862.2 558.2 304.0