REVENUE INFORMATION (Tables)

12 Months Ended

Dec. 31, 2024

Revenue from Contract with Customer [Abstract]

SCHEDULE OF DISAGGREGATION OF REVENUE

Major products/services lines		Year ended December 31,
		2022				2023				2024
		RMB				RMB				RMB
CPaaS
- Text messaging			119,416				136,654				132,242
- Voice calls			25,953				25,958				35,708
- Others (Note2)			46,796				32,799				21,457
Cloud-based CC			310,765				256,961				268,081
Cloud-based UC&C			89,350				117,554				116,078
Other services			1,354				1,098				-
Revenues			593,634				571,024				573,566

Note 1: The gross amount of revenue from services as an agent was RMB89 million, RMB69 million and RMB50 million for the years ended December 31, 2022, 2023 and 2024. The net amount of revenue from services as an agent was RMB14 million, RMB16 million and RMB15 million for the years ended December 31, 2022, 2023 and 2024 respectively.

Note 2: Others mainly include CPaaS revenue from the customers’ use of the Group’s Internet of Things (IoT) and jointly-operated CPaaS platforms.

Timing of revenue recognition		Year ended December 31,
		2022				2023				2024
		RMB				RMB				RMB
Point in time			381,163				331,220				301,480
Over time			212,471				239,804				272,086
Revenues			593,634				571,024				573,566

Primary geographical markets (based on the location of customers)		Year ended December 31,
		2022				2023				2024
		RMB				RMB				RMB
The PRC			556,663				539,867				543,774
Japan			36,971				31,157				29,792
Revenues			593,634				571,024				573,566

Revenue based on a gross basis/ net basis		Year ended December 31,
		2022				2023				2024
		RMB				RMB				RMB
On a gross basis			579,629				555,409				558,926
On a net basis			14,005				15,615				14,640
Revenues			593,634				571,024				573,566

SCHEDULE OF CONTRACT ASSETS AND CONTRACT LIABILITIES

The Group’s contract assets and contract liabilities as of December 31, 2022, 2023 and 2024 are as follows:

		December 31,
		2022				2023				2024
		RMB				RMB				RMB
Contract assets			50,838				26,107				27,752
Contract liabilities			359,801				363,228				306,112

SCHEDULE OF CONTRACT ASSETS

Changes in the contract assets balances for the years ended December 31, 2022, 2023 and 2024 are as follows:

		Year ended December 31,
		2022				2023				2024
		RMB				RMB				RMB
Gross amount at the beginning of the year			31,722				63,144				36,469
Increases due to revenue recognized during the year			50,825				27,787				44,616
Transfers to accounts receivable during the year			(19,403	)			(54,462	)			(31,601	)
Gross amount at the end of the year			63,144				36,469				49,484
Allowance for credit loss of contract assets			(12,306	)			(10,362	)			(21,732	)
Contract assets, net			50,838				26,107				27,752

The movement of the allowance for contract assets is as follows:

		Year ended December 31,
		2022				2023				2024
		RMB				RMB				RMB
Balance at the beginning of the year			10,604				12,306				10,362
Additions charged to credit loss			1,702				(1,944	)			11,370
Balance at the end of the year			12,306				10,362				21,732

SCHEDULE OF CONTRACT LIABILITIES

Changes in the contract liabilities balances for the years ended December 31, 2022, 2023 and 2024 are as follows:

		Year ended December 31,
		2022				2023				2024
		RMB				RMB				RMB
Balance at the beginning of the year			285,936				359,801				363,228
Revenue recognized that was included in the contract liabilities balance at the beginning of the year			(96,082	)			(92,339	)			(80,856	)
Other operating income recognized that was included in the contract liabilities balance at the beginning of the year			-				-				(49,530	)
Increase due to cash received, excluding amount recognized as revenue during the year			169,947				95,766				73,270
Balance at the end of the year			359,801				363,228				306,112