v3.25.2
REVENUE INFORMATION
 12 Months Ended
Dec. 31, 2024
Revenue from Contract with Customer [Abstract]  
REVENUE INFORMATION

17. REVENUE INFORMATION

 

Revenues

 

The Group’s revenues are disaggregated by major products/services lines, timing of revenue recognition and primary geographical markets (based on the location of customers) as follow:

 

Major products/services lines  Year ended December 31, 
   2022   2023   2024 
   RMB   RMB   RMB 
CPaaS               
- Text messaging   119,416    136,654    132,242 
- Voice calls   25,953    25,958    35,708 
- Others (Note2)   46,796    32,799    21,457 
Cloud-based CC   310,765    256,961    268,081 
Cloud-based UC&C   89,350    117,554    116,078 
Other services   1,354    1,098    - 
Revenues   593,634    571,024    573,566 

 

Note 1: The gross amount of revenue from services as an agent was RMB89 million, RMB69 million and RMB50 million for the years ended December 31, 2022, 2023 and 2024. The net amount of revenue from services as an agent was RMB14 million, RMB16 million and RMB15 million for the years ended December 31, 2022, 2023 and 2024 respectively.

 

Note 2: Others mainly include CPaaS revenue from the customers’ use of the Group’s Internet of Things (IoT) and jointly-operated CPaaS platforms.

 

Timing of revenue recognition  Year ended December 31, 
   2022   2023   2024 
   RMB   RMB   RMB 
Point in time   381,163    331,220    301,480 
Over time   212,471    239,804    272,086 
Revenues   593,634    571,024    573,566 

 

Primary geographical markets (based on the location of customers)  Year ended December 31, 
   2022   2023   2024 
   RMB   RMB   RMB 
The PRC   556,663    539,867    543,774 
Japan   36,971    31,157    29,792 
Revenues   593,634    571,024    573,566 

 

Revenue based on a gross basis/ net basis  Year ended December 31, 
   2022   2023   2024 
   RMB   RMB   RMB 
On a gross basis   579,629    555,409    558,926 
On a net basis   14,005    15,615    14,640 
Revenues   593,634    571,024    573,566 

  

 

Contract Assets and Contract Liabilities

 

The Group’s contract assets and contract liabilities as of December 31, 2022, 2023 and 2024 are as follows:

 

 

   December 31, 
   2022   2023   2024 
   RMB   RMB   RMB 
Contract assets   50,838    26,107    27,752 
Contract liabilities   359,801    363,228    306,112 

 

The contract assets primarily relate to the Group’s rights to consideration for work performed but not invoiced at the reporting date on Cloud-based UC&C projects and Cloud-based CC projects. The contract assets are transferred to receivables when the rights to consideration become unconditional.

 

The contract liabilities primarily related to the advanced consideration received from customers in relation to the subsequent provision of Cloud-based CC services and CPaaS solutions. The contract liabilities will be recognized as revenue when the Group fulfills its performance obligations to transfer the promised products or services to customers, which is expected to occur within one year.

 

Changes in the contract assets balances for the years ended December 31, 2022, 2023 and 2024 are as follows:

 

 

   Year ended December 31, 
   2022   2023   2024 
   RMB   RMB   RMB 
Gross amount at the beginning of the year   31,722    63,144    36,469 
Increases due to revenue recognized during the year   50,825    27,787    44,616 
Transfers to accounts receivable during the year   (19,403)   (54,462)   (31,601)
Gross amount at the end of the year   63,144    36,469    49,484 
Allowance for credit loss of contract assets   (12,306)   (10,362)   (21,732)
Contract assets, net   50,838    26,107    27,752 

 

 The movement of the allowance for contract assets is as follows:

         

   Year ended
December 31,		 
   2022   2023   2024 
   RMB   RMB   RMB 
Balance at the beginning of the year   10,604    12,306    10,362 
Additions charged to credit loss   1,702    (1,944)   11,370 
Balance at the end of the year   12,306    10,362    21,732 

  

 

Changes in the contract liabilities balances for the years ended December 31, 2022, 2023 and 2024 are as follows:

    

     

   Year ended December 31, 
   2022   2023   2024 
   RMB   RMB   RMB 
Balance at the beginning of the year   285,936    359,801    363,228 
Revenue recognized that was included in the contract liabilities balance at the beginning of the year   (96,082)   (92,339)   (80,856)
Other operating income recognized that was included in the contract liabilities balance at the beginning of the year   -    -    (49,530)
Increase due to cash received, excluding amount recognized as revenue during the year   169,947    95,766    73,270 
Balance at the end of the year   359,801    363,228    306,112 

 

The amounts of revenue recognized for the years ended December 31, 2022, 2023 and 2024 that were included in the contract liabilities balances at the beginning of the year are RMB96,082, RMB92,339 and RMB80,856, respectively.

 

The Company has elected the practical expedient in ASC 606-10-50-14(a) to not disclose the information about remaining performance obligations which are part of contracts that have an original expected duration of one year or less.